Brainshark Reviews & Pricing

by Brainshark | Founded 1999, Waltham, MA

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What is Brainshark?

Industry Specialties: Serves businesses of all sizes

Brainshark is a comprehensive sales readiness solution that equips client-facing teams with crucial skills to maximize their productivity. Its advanced training materials and detailed analysis of an organization’s sales performance prepare sales executives to capitalize on every selling opportunity. It trains employees to outperform the competition by mastering superior sales techniques and handling tricky situations.

Businesses can author dynamic sales content quickly that can be accessed and imported from anywhere. It fast-tracks onboarding and delivers on-demand training to sales representatives while keeping them updated. Sales executives are coached to exploit every buyer interaction and effectively engage with buyers to bag more deals. It uses scorecards to display sales performance statistics and helps organizations make smart business decisions.

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User Sentiment

Based on 21 reviews:

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Brainshark Pricing

Based on our most recent analysis, Brainshark pricing starts at $83 (Per User, Monthly).

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Starting From: $83
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Brainshark is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Brainshark:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Brainshark Benefits and Insights

Why use Brainshark?

Key differentiators & advantages of Brainshark

Employee Structuring: Organize salespeople by objectives, activities and importance of tasks. Highlight top-performing executives and publicly reward their achievements. Gather knowledge from experienced sales representatives for reference.
Content Sharing: Empower sales and marketing leadership to send approved, updated and consistent communication to all employees. Let sales executives find and share the best content from a central portal.
Integrations: Integrate with major CRM and financial modules like Salesforce, Highspot, Microsoft Dynamics 365, Seismic, TopOPPS and more to complete sales cycles. Ensure meaningful sales conversations with your existing systems.
Notifications: Correct individual and team behaviors with notifications to avoid company specified prohibited zones. Steer sales processes in the right direction. Real-time updates help sales teams remain aligned to their goals.
Mobile Application: Track progress of sales teams’ readiness and monitor performance on-the-go with its mobile application. Sales representatives have the flexibility to access training content anytime, anywhere, even in the areas with low bandwidth.
Manage Live Events: Develop course materials for live events like webinars, instructor-led-training sessions along with the content for on-demand training programs. Offer flexibility for people to choose the sessions of their choice and schedules.

Industry Expertise

Brainshark offers sales readiness and enablement solutions to industries like manufacturing, technology, financial services, medical devices, insurance and more. Over 50% of the Fortune 100 companies rely on it to train their salespeople with key skills to achieve the best results. It helps organizations reduce performance gaps and reap maximum benefits out of their sales enablement campaigns.

Brainshark Reviews

Average customer reviews & user sentiment summary for Brainshark:

21 reviews

79%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Brainshark reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Content Creation: Brainshark enables users to easily create content using a variety of media formats, including video, audio, and screen recordings. This flexibility allows for engaging and interactive learning experiences.
Content Management: The platform offers robust content management features, allowing users to organize, store, and share content efficiently. This streamlines the learning process and makes it easy for learners to access the materials they need.
Analytics and Reporting: Brainshark provides detailed analytics and reporting tools that allow users to track learner progress, identify areas for improvement, and measure the effectiveness of training programs. This data-driven approach helps organizations optimize their learning initiatives.
Integrations: Brainshark integrates with a wide range of other business systems, such as CRM and HR platforms. This allows for seamless data sharing and a more holistic view of learner performance.

Cons

Limited Customization: Brainshark's customization options for branding and user interface are restricted, making it challenging to align the platform with specific organizational branding guidelines or user preferences.
Reporting and Analytics: The platform's reporting and analytics capabilities are relatively basic, lacking the depth and flexibility required for comprehensive data analysis and performance tracking. This limitation can hinder organizations in gaining meaningful insights into learner engagement and progress.
Integrations: Brainshark's integration options with other business systems, such as CRM or HR platforms, are limited. This can create challenges in streamlining workflows and data synchronization across different systems.

Researcher's Summary:

Dive into the deep end of learning with Brainshark: Brainshark users highlight its user-friendly interface and robust reporting features as standout strengths. The platform's ease of use makes content creation and management a breeze, even for non-technical users. Brainshark's reporting capabilities provide valuable insights into learner engagement and progress, allowing organizations to track the effectiveness of their training programs and make data-driven decisions. However, some users note that Brainshark's customization options can be limited compared to other learning management systems (LMS) on the market. Additionally, while Brainshark offers integrations with various third-party tools, some users express a desire for more extensive integration options. These factors are crucial for organizations seeking a highly tailored LMS experience or those with complex integration needs.

Brainshark's emphasis on sales enablement and coaching sets it apart from competitors. The platform offers features specifically designed to support sales teams, such as video coaching, role-playing exercises, and content sharing capabilities. This focus on sales makes Brainshark an ideal choice for organizations looking to enhance their sales training and development initiatives. While Brainshark may not be the most customizable LMS available, its user-friendly interface, robust reporting, and sales-specific features make it a compelling option for organizations seeking to streamline their training processes and empower their sales teams. Keep in mind that the LMS landscape is constantly evolving, so it's always a good idea to check for the latest updates and offerings from Brainshark and its competitors.

Key Features

Content Authoring: Create immersive, multimedia content to drive sales readiness. Develop video-based training content for sales representatives that can be accessed from anywhere. Convert Google Slides, PowerPoints, screen recordings, PDFs, webpages and more into compelling voice-based presentations. Include attachments, interactive polls, surveys and examination questions. Update existing content so that sellers can access relevant information.
Onboarding and Training: Provide flexible training to salespeople anytime, anywhere. Help new sales representatives close deals quickly with immersive, on-demand training. Identify learning gaps of sellers and focus on critical skills retention with continuous learning. Ensure mandatory completion of specific training programs and provide badges and certifications once requirements are met. Improve formal training, onboarding, peer learning, certification, skills development and more.
Coaching: Prepare sellers to meet rising revenue goals and hit targets. Create practice activities and training materials to tackle different types of selling scenarios. Curate text and video-based training scenarios to assess and certify the preparedness of sales executives. Make sure that sellers retain training information and demonstrate crucial messages. Promote peer learning through best video examples and boost team performance.
Readiness and Scorecards: Identify and address sellers’ readiness issues before they impact performance. Track team coaching and learning trends to recognize how individual sales representatives are performing. Monitor team activities to identify top scorers, early finishers and those missing the mark.
Machine Analysis: Transform coaching programs with AI-backed feedback and scoring. Generate user scores automatically when they upload a video. Gather actionable insights on a seller’s key metrics like performance, topic coverage and emotions exhibited. Scale coaching using machine learning while prioritizing feedback.
Reporting: Create customizable reports to gauge employee performance. Generate default or customized reports to understand interaction prospects and usability of training materials. Get individual and team insights on staff’s sales readiness.
Learning and Development: Create unique learning paths for sales representatives and other client-facing teams. Access assessments and learning programs created to achieve high customer satisfaction levels.

Limitations

This product has the following limitations as of writing this review:

Creating advanced reports with visual additions is difficult.
Lacks interactive features.
Customized content with videos or animation faces issues.
Updating course content is a cumbersome process.
Lacks voice editing capability.
Doesn’t indicate when a course is complete.

Suite Support

Email: Email inquiries can be sent to [email protected].

Phone: Phone queries can be directed to (781) 370 8222.

Training: Brainshark’s site features FAQs, how to’s, troubleshooting guides and online training to help users on various topics related to product set-up and issues faced.

Tickets: Users can submit tickets through Brainshark’s site.