Smith.ai Reviews & Pricing

Key Features

• AB Testing
• Activity Dashboard
• Activity Tracking
• AI/Machine Learning
• Alerts / Escalation
• Alerts/Notifications
• API
• Appointment Management
• Appointment Scheduling
• Auto-Responders
• Automated Responses
• Calendar Management
• Campaign Management
• Canned Responses
• Chat Transcript
• Chat/Messaging
• Chatbot
• Code-free Development
• Communication Management
• Configurable Workflow
• Contact Management
• Content Management
• Contextual Guidance
• Conversion Rate Optimization
• Conversion Tracking
• CRM
• Customer Support
• Customizable Branding
• Customizable Fields
• Customizable Forms
• Customizable Templates
• Data Extraction
• Data Import/Export
• Data Visualization
• Drag & Drop
• Engagement Tracking
• Event Triggered Actions
• File Sharing
• File Transfer
• For Developers
• For eCommerce
• For Sales / Marketing
• For Sales Teams/Organizations
• Geotargeting
• Human Handover
• Intent Recognition
• Interaction Tracking
• Knowledge Base Management
• Lead Capture
• Lead Database Integration
• Lead Notifications
• Lead Qualification
• Lead Segmentation
• Lead Verification/Validation
• Live Chat
• Machine Learning
• Meeting Management
• Mobile Access
• Monitoring
• Multi-Campaign
• Multi-Channel Communication
• Multi-Channel Management
• Multi-Channel Marketing
• Multi-Language
• Natural Language Processing
• Offline Form
• On-Demand Communications
• One-to-One Messaging
• Online Forms
• Performance Management
• Performance Metrics
• Personalization
• Pipeline Management
• Pre-Configured Bot
• Predictive Analytics
• Prioritization
• Proactive Chat
• Process/Workflow Automation
• Product Recommendations
• Progress Tracking
• Query Suggestions
• Real Time Analytics
• Real Time Data
• Real Time Monitoring
• Real Time Notifications
• Real Time Reporting
• Real-time Consumer-facing Chat
• Real-time Conversations
• Real-time Updates
• Reporting & Statistics
• Reporting/Analytics
• Role-Based Permissions
• Rules-Based Workflow
• Search/Filter
• Self Service Portal
• Sentiment Analysis
• SMS Messaging
• Social Media Integration
• Source Tracking
• Support Ticket Management
• Template Management
• Third Party Integrations
• Transcripts/Chat History
• Transfers/Routing
• Trend Analysis
• Virtual Assistant
• Visual Analytics
• Website Visitor Tracking
• Workflow Management