ChatBot Reviews & Pricing

by LiveChat | Founded 2002, Wroclaw, Poland

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Overview Pricing Benefits Reviews Features

Categories:

What is ChatBot?

Industry Specialties: All industries

ChatBot is a customer service management platform that offers features like machine learning, multimedia support, data security, reporting, widgets and more. Its drag-and-drop visual builder allows users to create chatbots from customizable templates for bookings, eCommerce, recruitment and sales. Built-in natural language processing (NLP) technology analyzes human speech and generates personalized responses. Businesses can develop, release and manage virtual assistants across websites, social media and messaging apps.

It integrates with third-party providers such as WordPress, Zapier and Facebook.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 96 reviews:

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Product Screenshots and Videos

ChatBot Pricing

Based on our most recent analysis, ChatBot pricing starts at $0.

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Starting From: $0
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

ChatBot is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ChatBot:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ChatBot Benefits and Insights

Why use ChatBot?

Key differentiators & advantages of ChatBot

Save Time: Use a standalone chatbot to automate responses, resolve common queries, generate leads, schedule calls and meetings, and add data to a CRM.
Customize Experiences: Build AI chatbots with ready-to-use templates designed for various business needs. Create customer-centric responses to provide specific answers and recommend purchases.
Boost Retention: Import user lists to an integrated advertising platform. Encourage potential and existing customers to return with remarketing campaigns. Track customer data using analytics and strategically adapt.
Integrate with One Click: Add chatbots to websites and other messaging platforms to interact with existing and future customers. Easily integrate with third-party applications like LiveChat, Slack, Facebook Messenger, Zapier and WordPress.

Industry Expertise

Ideal for businesses in sectors like marketing, sales, health care and education.

ChatBot Reviews

Average customer reviews & user sentiment summary for ChatBot:

96 reviews

93%

of users would recommend this product

Key Features

Templates: Create code-free conversational chatbots with ready-to-use, task-specific templates. Import, customize and automate easily using the drag-and-drop feature. Available in 10+ formats for marketing, sales and support.
Data-Supported Analytics: Make better decisions with real-time analytics. Use reports, segments, archives and user data to measure performance, compile contact lists, analyze customer behavior, create personalized experiences, import leads into marketing software and more.
AI-Driven Interactions: Deliver consistent customer support via intelligent chatbots and self-service resources.
Interactive Messages: Configure chat widgets with features like images, quick replies, clickable buttons and carousels. Other settings include customizable logos, color-coding, machine learning, user segmentation and multimedia support.
One-Click Integrations: Add chatbots to websites and other messaging platforms to interact with existing and future customers. Supports integration with third-party applications like LiveChat, Slack, Facebook Messenger, Zapier and WordPress.

Limitations

At the time of this review, these are the limitations according to user feedback:

Doesn’t offer a feature for phone customer service.

Suite Support

Email: [email protected]. A 24/7 responsive chat widget is also available.

Phone: Not available.

Training: Access free courses with categorized lessons on how to build a chatbot, use filters, collect information and understand concepts.Tutorials, documents and guides are also available.

Tickets: Not available.