ProLaw Reviews & Pricing

by Thomson Reuters | Founded 2008, Los Angeles, CA

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Overview Pricing Benefits Reviews Features

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What is ProLaw?

Industry Specialties: Mid-Sized Law Firms, Government Offices, Corporate Organizations, News and Media, Tax and Accounting

ProLaw is an end-to-end solution designed for law firms to streamline and manage different aspects of their businesses. It provides inclusions to coordinate and support the processes of various facets of the firm, including executive, legal, IT and finance. It provides a cover-all integration with Microsoft Outlook, Word, Westlaw court rules and other popular applications to help lawyers build and maintain a productive, profitable practice.

It provides real-time business intelligence on the health of the firm, enabling access to and management of all important processes on the go with the mobile app and online portal. It offers additional modules, such as card processing, e-billing, legal calendar and researching to address the entire matter lifecycle to service clients more efficiently and effectively. It also provides personalized training options to promote firm-wide literacy.

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User Sentiment

Based on 141 reviews:

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ProLaw Pricing

Based on our most recent analysis, ProLaw pricing starts at $30,000 (One-Time).

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Starting From: $30,000
Pricing Model: One-Time
Free Trial: Yes, Request for Free

Training Resources

ProLaw is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ProLaw:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ProLaw Benefits and Insights

Why use ProLaw?

Key differentiators & advantages of ProLaw

Improved Profitability: Find the best use of company time and waste fewer resources on repetitive day-to-day tasks using automation.
Built-in Integration: Use Westlaw services for client tasks and directly add cost transactions to bills.
Streamlined Client Service: Stay on top of client obligations and provide prompt service with an up-to-date database of clients, leads and case information.
Rules-Based Calendaring: Efficiently juggle cases across multiple jurisdictions with a legal calendar that automatically calculates deadlines based on Federal and State court rules.
Intuitive File Identification: Locate specific files quickly with the intuitive matter-based search function.

Industry Expertise

Designed for legal practitioners in government offices, corporate organizations, news and media outlets, tax and accounting firms, and mid-sized law firms.

ProLaw Reviews

Average customer reviews & user sentiment summary for ProLaw:

141 reviews

72%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ProLaw reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customizable: ProLaw's flexibility allows users to tailor the software to their specific needs, including custom fields, reports, and workflows to match individual preferences and firm-specific processes.
Comprehensive Features: ProLaw offers a wide range of features covering various aspects of law practice management, including time tracking, billing, accounting, calendaring, document management, and reporting, providing a centralized platform for managing legal operations.
Integrations: ProLaw integrates with other software applications commonly used in law firms, such as Microsoft Office and QuickBooks, streamlining data exchange and reducing manual data entry.
Scalability: ProLaw is suitable for law firms of all sizes, from solo practitioners to large firms, as it can accommodate growing data volumes and user bases without compromising performance.

Cons

Learning Curve: ProLaw presents a steep learning curve due to its intricate interface and extensive features, often requiring substantial training and ongoing support for users to become proficient.
Customization Challenges: Adapting ProLaw to specific workflows or unique firm requirements can be complex, often necessitating advanced technical expertise or reliance on external consultants, potentially leading to increased implementation costs and delays.
Integration Limitations: Integrating ProLaw with other essential legal software or business applications can pose challenges, potentially hindering data exchange and workflow efficiency, particularly for firms with diverse technology ecosystems.
Reporting Flexibility: Generating customized reports or extracting specific data from ProLaw may require intricate knowledge of the system's reporting tools or necessitate manual data manipulation, potentially impacting efficiency and data analysis capabilities.

Researcher's Summary:

If you're a lawyer drowning in paperwork and struggling to keep your firm's finances in order, ProLaw might just be the life raft you need. ProLaw, developed by Thomson Reuters Elite, is a comprehensive legal practice management software that helps law firms of all sizes manage their cases, clients, and finances. It's like having a personal assistant, accountant, and paralegal all rolled into one!

ProLaw's strengths lie in its ease of use, comprehensive feature set, and ability to improve efficiency and productivity. Users rave about its intuitive interface and how it streamlines tasks like time tracking, billing, and document management. ProLaw's robust features, including client and contact management, matter management, conflict checking, and document automation, make it a one-stop shop for all your law firm's needs. ProLaw also integrates seamlessly with Microsoft Office, which is a major plus for many users. However, ProLaw does have a couple of drawbacks. Its high price tag can be a barrier for smaller firms or solo practitioners, and its lack of integration with certain other software can be frustrating. Despite these shortcomings, ProLaw is still considered one of the top legal practice management software options on the market.

So, who is ProLaw best suited for? Law firms with 10 or more members who are looking for a comprehensive, all-in-one solution to manage their practice will find ProLaw to be a valuable asset. It's particularly well-suited for firms that handle a large volume of cases and clients, as it can help them streamline their workflows and improve their bottom line. If you're looking for a software that can help you take your law firm to the next level, ProLaw is definitely worth considering. Just be prepared to invest a significant amount of money upfront.

Key Features

Data Repository: Store and maintain a centrally accessible database of client and lead information.
Conflict Checks: Scan potential clients for possible conflicts of interest before the onboarding process.
Court Docketing and Calendar Management: Synchronize the legal calendar with jurisdictional rules to track deadlines and statutes of limitations.
Case and Matter Management: The centralized database provides instantaneous access to legal documents, matters and contact information. Edit case-related data, appointments and matter information without any hassle.
Time and Expense Management: Simplify the capture of daily activities, maximize the capture of billable time, reclaim client-related expenses, and increase profitability with flexible time and expense tracking options.
Firm-Wide Reporting: Generate preconfigured reports to measure productivity and financial performance. Leverage actionable insights to make swift business decisions.
Contingency Analysis and Disposition: Analyze firm’s financials and client’s net under differing scenarios to prepare flexible settlement strategies. Perform accounting tasks to meet the requirements of contingency-based cases.
Mobile Application: Maintain access to all essential functions while on the move. View, edit and update matter information, track time, save emails, share documents and manage legal calendar remotely with the mobile application.
Firm Reporting: Leverage advanced reporting capabilities to make critical decisions in real time. Build consolidated reports on productivity metrics, client profitability, billings, finances, workflow efficiency, human resources and more. Make edits with the Microsoft toolbar and export reports to Excel with the SSRS Report Builder.
Integrations: Seamlessly integrate with third-party applications to keep all firm data under one environment. Commonly used integrations include Microsoft Outlook, Exchange, HotDocs, Adobe Acrobat Reader, Copitrak, QuickPayroll and more.

Limitations

At the time of this review, these are the limitations according to user feedback:

No way to prevent duplicate documents.
The merge function is slow and buggy.
Limited reporting options.

Suite Support

Log in to the vendor’s customer portal for customer care and technical support from 7 a.m. to 6 p.m. MT Monday to Friday. The customer portal also provides access to the community hub, Knowledge Base, training resources, education services and download center. Visit the ProLaw Education hub to get onsite and online training via webinars and classrooms.

Email: Log in to the vendor’s customer portal.

Phone: (888) 877-6529, option 3.

Training: For general-info videos, detailed case studies, and informative brochures, refer to the “resources” tab on the vendor’s website. Webinar training sessions are held on a monthly basis while classroom training sessions are held quarterly in the vendor’s training facilities in Albuquerque, New Mexico. Subscribers can also contact the vendor to request onsite training.

Tickets: For more support or information, log in to the vendor’s customer portal.