Categories:

#34

TRIRIGA is ranked #34 in the Facilities Management Software For Schools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

TRIRIGA Pricing

Based on our most recent analysis, TRIRIGA pricing starts at $42,000 (Annually).

Price
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Starting From
$42,000
Pricing Model
Annually
Free Trial
No

Training Resources

TRIRIGA is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TRIRIGA:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TRIRIGA Benefits and Insights

Why use TRIRIGA?

Key differentiators & advantages of TRIRIGA

  • Reduce Energy Use: Monitor HVAC and meter usage in order to optimize performance and reduce energy waste.
  • Streamline Leases: Centralize and streamline the leasing process using accounting and contact management.
  • Improve Capital Planning: Improve project planning, make accurate budgets, forecast future costs and accelerate project schedules with a range of financial tools.
  • Manage Real Estate: Generate higher returns from properties and transactions by removing middlemen, improve ROI, avoid lease penalties or overpayments, and streamline accounting activities.
  • Organize Labor: Dispersed personnel and administrators can easily communicate and collaborate via a centralized hub.
  • Make Informed Decisions: Use collected data to make more informed and data-driven decisions.
  • Prioritize Funding: Prioritize the most important or lucrative projects across the board with a project hierarchy system.

Industry Expertise

Specializes in industries with large campuses or multiple facilities to manage such as real estate, government organizations, construction, higher education, financial services and human resources.

TRIRIGA Reviews

Average customer reviews & user sentiment summary for TRIRIGA:

User satisfaction level icon: good

203 reviews

76%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TRIRIGA reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Customization: Extensive customizations help users fit the software to their company, according to every review referring to this feature.
  • Integration: Integration with SAP, PeopleSoft and other popular solutions has helped smooth out various processes, as more than 83% of reviews about this feature state.
  • Lease Management: This feature ensures compliance with US GAAP and IFRS, according to 83% of users referring to it.
  • Accounting: It’s easy to manage and track expenses, as every review on communication notes.
  • Space Management: All reviewers mentioning this feature report that it helps them track bookings and store space measurements, locations and detailed maps.

Cons

  • User Interface: More than 80% of reviewers referring to the interface indicate it needs to develop a fresh look instead of the present traditional look.
  • Usability: The software is complicated to use, according to more than 88% of users who mention this aspect.
  • Reports: The difficulty in leveraging reports is a drawback in 60% of reviews mentioning reporting.
  • Implementation: The implementation process is difficult and long, according to 60% of reviewers referring to it.
  • Customer Support: Customer support needs improvement, according to every review on the topic.

Researcher's Summary:

TRIRIGA helps users manage facilities, projects, contracts and labor. Notable features include lease management, accounting and space management. An array of customizations are available, allowing users to get the most out of the system. Reviews also cite improved processes via integrations as a central benefit.
Weaknesses include an outdated user interface coupled with a lack of usability. Users also show concern over the complexity of the reporting and issues surrounding customer support. Overall, it can be a decent choice for businesses that aren’t put off by lengthy implementation and system complexity, and that are looking for a robust solution with flexibility to tailor it to business needs.

Key Features

  • Facility Management: Condition-based facility monitoring allows efficient management of buildings.
  • Energy Management:
    •  Identify poorly performing areas in the facility and automate corrective action. 
    •  Optimize repairs and maintenance based on the condition of buildings, assets and energy usage. 
    •  Schedule and manage preventive maintenance, automating work orders in accordance with warranties and SLAs. 
    •  Track energy consumption, electric demand and other important data on one dashboard. 
    •  Integrate with AI solutions to predict and diagnose unusual energy consumption. 
    •  Review tasks, add photos and documents, view maps and get directions, and scan barcodes through the mobile app. 
  • Space Management: Schedule out room and other space occupancy in an organized fashion. Track location of people, assets and rooms using blueprints, as well as manage reassignments and the supply and demand of building space. IoT sensors help check and mark a room available once a meeting is over.
  • Project Management: Promote collaboration and streamline project completion from a centralized hub.
  • Role-Based Workspaces: Restrict access based on role, improve visibility into workflows, increase efficiency, streamline communication and promote accountability.
  • Facilities Virtualization: Generate highly realistic virtual representations to aid equipment tracking, planning, scheduling and more.
  • Lease Accounting:
    •  Automate and streamline the processes to stay compliant with the Sarbanes-Oxley Act. 
    •  Integrate with financial systems and submit information to the corporate ledger. 
    •  Avoid overpayment and manage lease renewals through dates notification, automated tracking and validation of invoice against contract terms. 
  • Capital Planning:
    •  Prioritize and identify high return projects based on risk/benefit ratios. 
    •  Plan and schedule labor and resources. 
    •  Document and secure funds for projects. 
    •  Manage vendor information, proposals and contracts. 
    •  Improve communication with vendors during the selection process. 
  • Building Insights: Track underused and overcrowded facilities, assign space to organizations and manage chargeback allocations. Includes insights from Watson AI to understand client requirements.
  • FedRAMP Authorized: Ensure data safety with standardized security assessment, authorization and monitoring via FedRAMP.

Limitations

User feedback has identified some of the following product limitations at the time of this review:

  •  Difficult to use and loads slowly. 
  •  Long implementation period. 
  •  Difficult to filter data. 

Suite Support

Downloads and a searchable knowledge base of known issues, forum answers and documentation are provided in addition to the options below.

mail_outlineEmail: Not available.
phonePhone: 1 (800) 426-7378 for U.S. customers. Global numbers available on the website’s support page.
schoolTraining:A wide range of training options are available, including classroom, virtual and self-paced options, and focus on a range of specific platform issues. Many training partners such as TechData, Global Knowledge, JLL and LearnQuest also offer in-depth courses.
local_offerTickets: Launch from the website’s support page.
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