Device42 Reviews & Pricing

by Device42 | Founded 2010, New Haven, CT

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What is Device42?

Industry Specialties: Technology, Healthcare, Finance, Industry, E-commerce.

Device42 offers comprehensive IT Asset Management software that excels in tracking and managing IT assets, including hardware, software, and network components. It is particularly well-suited for medium to large enterprises across various industries such as finance, healthcare, and technology, where complex IT environments demand meticulous oversight. The platform's standout features include automated discovery, dependency mapping, and robust reporting capabilities, which streamline asset management and enhance operational efficiency. Users appreciate its intuitive interface and the ability to integrate seamlessly with existing systems, providing a holistic view of the IT landscape. Compared to similar products, Device42 is praised for its depth of functionality and ease of deployment. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Overall, Device42 is a powerful tool for organizations seeking to optimize their IT asset management processes.

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User Sentiment

Based on 114 reviews:

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Device42 Pricing

Based on our most recent analysis, Device42 pricing starts at $1,449 (Annually, Quote-based).

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Starting From: $1,449
Pricing Model: Annually, Quote-based
Free Trial: Yes, Request for Free

Training Resources

Device42 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Device42:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Device42 Benefits and Insights

Why use Device42?

Key differentiators & advantages of Device42

Enhanced Visibility: Device42 provides a comprehensive view of your entire IT infrastructure, allowing you to easily track and manage all assets from a single platform.
Improved Efficiency: By automating routine tasks such as asset discovery and inventory management, Device42 frees up IT staff to focus on more strategic initiatives.
Cost Savings: With accurate asset tracking, Device42 helps prevent unnecessary purchases and optimizes resource allocation, leading to significant cost reductions.
Risk Mitigation: Device42's detailed documentation of IT assets aids in identifying potential vulnerabilities, thereby enhancing security and compliance efforts.
Streamlined Operations: The software integrates seamlessly with existing systems, reducing the complexity of IT operations and improving workflow efficiency.
Data-Driven Decisions: Device42 offers robust reporting and analytics tools, empowering organizations to make informed decisions based on real-time data insights.
Scalability: As your organization grows, Device42 scales effortlessly, accommodating an expanding inventory without compromising performance.
Enhanced Collaboration: By providing a centralized repository of IT asset information, Device42 fosters better communication and collaboration among IT teams.
Reduced Downtime: With proactive monitoring and alerts, Device42 helps prevent outages and minimizes downtime, ensuring business continuity.
Compliance Assurance: Device42 simplifies compliance audits by maintaining accurate records of IT assets, configurations, and changes.
Customizable Workflows: Tailor Device42 to fit your organization's unique processes, enhancing productivity and aligning with business objectives.
Seamless Integration: Device42 supports integration with a wide range of third-party tools, enhancing its functionality and extending its capabilities.
Future-Proofing: Stay ahead of technological advancements with Device42's regular updates and feature enhancements, ensuring your IT management remains cutting-edge.
Environmental Impact: By optimizing asset utilization and reducing waste, Device42 contributes to more sustainable IT practices.
User-Friendly Interface: Device42's intuitive design makes it easy for users of all skill levels to navigate and utilize its features effectively.

Industry Expertise

Device42 is particularly well-suited for organizations with hybrid cloud environments, especially those in the Global 2000 and those who utilize DevOps practices. It's also a popular choice for system integrators who manage and modernize client environments.

Device42 Reviews

Average customer reviews & user sentiment summary for Device42:

114 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Device42 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Automated Discovery: Device42 can automatically find and catalog IT assets, eliminating manual documentation.
Centralized Asset Repository: It provides a central hub for managing hardware and software, simplifying tracking and management tasks.
Dependency Mapping: Device42 visually maps relationships between IT components, aiding in understanding system impacts and dependencies.
Data Center Insights: The software offers tools to monitor power, cooling, and space, optimizing data center resource utilization.

Cons

User Interface: While considered functional, some users have expressed that the user interface could benefit from a more modern design.
Mass Updates: There have been occasional reports indicating limitations with the mass update functionalities, which could pose challenges for large-scale modifications.
Plugin Options: Some users have voiced a desire for a wider selection of plugin options to enhance integration with other systems and tools.

Researcher's Summary:

Is Device42 the "device" for you? User reviews from the past year suggest that Device42 is a robust IT asset management solution that excels in several key areas. Users consistently praise its intuitive interface and agentless discovery, which simplifies the often-daunting task of gaining visibility into complex IT environments. The software's dependency mapping capabilities are also highly regarded, allowing organizations to understand the intricate relationships between their IT assets and streamline change management processes. For instance, one user highlighted how Device42's dependency chart significantly benefited their change manager. Another user emphasized the platform's comprehensive nature, allowing them to start with one area, populate it, and then seamlessly move on to the next until everything is interconnected. This modular approach makes Device42 adaptable to various organizational needs and workflows.

However, some users point out areas where Device42 could improve. While the support is generally considered responsive and helpful, some suggest that enhancing the knowledge base would empower users with more self-service options. Additionally, there are calls for modernizing the user interface and dashboard to align with contemporary design standards. Despite these areas for improvement, Device42 is lauded for its strong API functionality, robust IPAM capabilities, and detailed data export options, which allow for seamless integration with other tools and workflows. One user specifically appreciated the ability to populate data within Device42, export it to Excel for quick modifications, and then import it back into the system, demonstrating the platform's flexibility.

Device42 is particularly well-suited for IT departments in large enterprises seeking a comprehensive solution to improve asset visibility, optimize workflows, and ensure compliance. Its ease of use, agentless discovery, and dependency mapping capabilities make it a valuable tool for organizations looking to gain control over their IT infrastructure. However, organizations prioritizing modern UI design and extensive self-service options might need to weigh these factors against Device42's strengths in other areas.

Key Features

Notable Device42 features include:

Comprehensive Asset Discovery: Automatically discovers and maps IT assets across your network, including physical, virtual, and cloud environments.
Dependency Mapping: Visualizes application dependencies and interconnections, providing a clear understanding of infrastructure relationships.
IP Address Management (IPAM): Offers centralized management of IP addresses, subnets, and VLANs, ensuring efficient network resource allocation.
Data Center Management: Facilitates detailed tracking of data center assets, including rack and power management, to optimize space and energy usage.
Software License Management: Tracks software licenses and usage, helping to ensure compliance and optimize software investments.
Configuration Management Database (CMDB): Maintains a centralized repository of configuration items and their attributes, supporting change management processes.
API Integration: Provides robust RESTful APIs for seamless integration with other IT management tools and systems.
Audit and Compliance Reporting: Generates detailed reports to support IT audits and compliance requirements, offering insights into asset utilization and configuration changes.
Cloud Resource Management: Manages cloud assets across multiple providers, offering visibility into cloud resource allocation and costs.
Network Visualization: Delivers dynamic network diagrams that illustrate the topology and status of network components.
Power and Environmental Monitoring: Monitors power consumption and environmental conditions in data centers to enhance operational efficiency.
Role-Based Access Control (RBAC): Ensures secure access to the system by defining user roles and permissions based on organizational needs.
Mobile Device Management: Extends asset management capabilities to mobile devices, ensuring comprehensive oversight of all IT assets.
Customizable Dashboards: Offers user-friendly dashboards that can be tailored to display key metrics and insights relevant to specific roles.
Automated Workflows: Streamlines IT processes by automating routine tasks and workflows, reducing manual effort and errors.
End-of-Life Tracking: Monitors the lifecycle of IT assets, providing alerts for end-of-life and end-of-support dates to facilitate proactive planning.
Tagging and Categorization: Enables detailed tagging and categorization of assets for improved organization and searchability.
Virtualization Management: Supports management of virtual environments, including VMware and Hyper-V, for comprehensive asset visibility.
Multi-Tenancy Support: Allows for the management of multiple customer environments within a single instance, ideal for managed service providers.
Change Tracking and History: Maintains a detailed history of changes to assets and configurations, aiding in troubleshooting and audit trails.