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Concur Invoice is ranked #5 on the top 10 Invoicing Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Concur Invoice Pricing

Based on our most recent analysis, Concur Invoice pricing starts at $465 (Monthly, Quote-based).

Price
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Starting From
$465
Pricing Model
Monthly, Quote-based
Free Trial
Yes, Request for Free

Training Resources

Concur Invoice is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Concur Invoice:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Concur Invoice Benefits and Insights

Why use Concur Invoice?

Key differentiators & advantages of Concur Invoice

  • Improved Efficiency: Automates invoice processing, reducing manual data entry and freeing up time for more strategic tasks.
  • Enhanced Accuracy: Minimizes human errors by automatically capturing and validating invoice data.
  • Faster Approvals: Streamlines the approval workflow, allowing invoices to be reviewed and approved more quickly.
  • Cost Savings: Reduces operational costs by eliminating paper-based processes and decreasing the need for physical storage.
  • Better Compliance: Ensures adherence to company policies and regulatory requirements through automated checks and balances.
  • Real-Time Visibility: Provides instant access to invoice status and financial data, aiding in better decision-making.
  • Vendor Relationships: Strengthens relationships with suppliers by ensuring timely and accurate payments.
  • Scalability: Easily adapts to growing business needs without requiring significant additional resources.
  • Integration Capabilities: Seamlessly integrates with existing ERP and financial systems, ensuring a unified workflow.
  • Environmental Impact: Reduces paper usage, contributing to sustainability efforts and lowering the company's carbon footprint.

Industry Expertise

Concur Invoice is particularly well-suited for businesses that handle a high volume of invoices and want to streamline their accounts payable processes. It's ideal for organizations that need to improve efficiency, reduce errors, and gain better visibility into their spending.

Synopsis of User Ratings and Reviews

Based on an aggregate of Concur Invoice reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Automated Invoice Processing: Concur Invoice can reduce labor costs by 20-30% by automating the invoice processing workflow, including data recognition.
  • Improved Data Accuracy: The software's high-quality invoice recognition leads to more accurate data extraction and fewer errors compared to manual entry.
  • Integration Capabilities: Concur Invoice can integrate with other systems, including existing ERP or accounting software, to streamline financial processes.
  • Customizable Approval Workflows: The software allows businesses to set up customized approval policies to match their internal controls and compliance requirements.
  • Enhanced Spend Visibility: Concur Invoice provides a centralized platform for managing invoices, giving businesses better visibility into their spending patterns and areas for cost control.

Cons

  • User Interface: Many users find the interface confusing and difficult to navigate, which can lead to frustration and decreased productivity.
  • Support Response Time: Users frequently complain about slow response times from the support team, making it challenging to get timely help with urgent issues.
  • High Cost: Some users, especially those in smaller businesses, find the cost of SAP Concur to be high compared to its benefits.

Researcher's Summary:

Is Concur Invoice worth concurring with? While Concur Invoice has garnered praise for its robust features and ability to streamline complex financial processes, a recurring theme in user feedback highlights a disparity between its potential and practical user experience.

A significant strength of Concur Invoice is its comprehensive suite of features, encompassing expense tracking, travel management, and invoice processing. Users particularly appreciate the platform's automation capabilities, such as automated invoice processing and expense approvals, which significantly reduce manual effort and minimize errors. However, this strength is counterbalanced by a common complaint regarding the platform's user interface, which many users describe as confusing and cumbersome. For instance, users have reported difficulties navigating the platform's menu structure and finding specific functions, hindering the software's overall usability. This complexity is further exacerbated by reports of slow customer support, leaving users grappling with issues that could be readily addressed with more responsive assistance.

Ultimately, Concur Invoice appears best suited for larger enterprises with dedicated IT resources and a higher tolerance for complex software. While the platform's comprehensive features and automation capabilities can be highly beneficial, the challenging user interface and inconsistent customer support might pose significant hurdles for smaller businesses seeking a more intuitive and user-friendly experience.

Key Features

Notable Concur Invoice features include:

  • Automated Invoice Capture: Utilizes OCR technology to automatically extract data from invoices, reducing manual entry errors.
  • Three-Way Matching: Matches invoices with purchase orders and receiving documents to ensure accuracy and prevent overpayments.
  • Customizable Approval Workflows: Allows businesses to set up tailored approval processes that align with their internal policies and procedures.
  • Mobile Accessibility: Enables users to review and approve invoices on-the-go via a mobile app, enhancing flexibility and productivity.
  • Integration with ERP Systems: Seamlessly integrates with major ERP systems like SAP, Oracle, and Microsoft Dynamics for streamlined data flow.
  • Real-Time Analytics and Reporting: Provides detailed insights into spending patterns and supplier performance through customizable dashboards and reports.
  • Supplier Portal: Offers a dedicated portal for suppliers to submit invoices and track payment status, improving communication and transparency.
  • Compliance Management: Ensures adherence to regulatory requirements and internal policies through automated checks and balances.
  • Multi-Currency and Multi-Language Support: Facilitates global operations by supporting various currencies and languages, making it suitable for multinational companies.
  • Audit Trail: Maintains a comprehensive record of all invoice-related activities, aiding in audits and compliance reviews.
  • Duplicate Invoice Detection: Identifies and flags potential duplicate invoices to prevent duplicate payments.
  • Configurable Invoice Templates: Allows customization of invoice templates to meet specific business needs and branding requirements.
  • Expense Integration: Integrates with Concur Expense to provide a unified platform for managing both invoices and employee expenses.
  • Cloud-Based Solution: Offers the benefits of a cloud-based platform, including automatic updates, scalability, and reduced IT overhead.
  • Role-Based Access Control: Ensures that users have access only to the information and functionalities relevant to their roles, enhancing security.
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