ShipMonk Reviews & Pricing
by ShipMonk | Founded 2014, Fort Lauderdale, FL
Categories:
- Supply Chain Management Software
- Barcode Software
- Dropshipping Software
- Ecommerce Inventory Management Software
- Electronic Parts Catalog Software
- Enterprise Inventory Management Software
- Inventory Control Software
- Inventory Management For Small Business
- Inventory Management Software
- Inventory Optimization Software
- Medical Inventory Software
- Online Inventory Management Software
- POS Inventory System Software
- Purchase Order Software
- Retail Inventory Software
- Stock Control Software
What is ShipMonk?
Industry Specialties: Serves all industries
ShipMonk is a cloud-based system that helps manage inventory and execute multichannel order fulfillment. It enables organizations to focus on product marketing and selling to improve growth, with backend logistics handled by multiple modules. Through its API integrations, users can synchronize data directly with an online shopping cart and automatically import all orders.
Its capabilities include e-commerce fulfillment, retail fulfillment, subscription box fulfillment, crowdfunding fulfillment, FBA prep services and more. A free trial is available to help users make an informed decision.
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COMPANY SIZE
DEPLOYMENT
PLATFORM
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ShipMonk Pricing
Based on our most recent analysis, ShipMonk pricing starts at $250 (Monthly).
- Price
- $$$$$
- Starting From
- $250
- Pricing Model
- Monthly
- Free Trial
- Yes, Request for Free
Training Resources
ShipMonk is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for ShipMonk:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
ShipMonk Benefits and Insights
Why use ShipMonk?
Key differentiators & advantages of ShipMonk
- Shipping Discounts: Save money by leveraging shipping discounts through integration with most major carriers.
- Customer Experience: Build brand value and create memorable customer experiences with custom packaging, specialty packing material, gift messaging, promotional inserts and stickers.
- Easy to Use: A simple, intuitive interface helps view and manage all inventory and sales data from a single dashboard.
- Multiple Channel Integrations: Save time and effort spent on manual order input through integration with more than 70 shopping carts and retailers, all free of charge. Syncs with Shopify, PayPal, eBay, Walmart, Yahoo and more.
- Transparent Billing: Control budgets more effectively via a precise cost breakdown in the billing portal.
- Multiple Warehouse Shipping: View and manage multiple warehouses through one dashboard, and ship from warehouses spread across different locations.
- Date-Driven Clarity: Make better decisions with access to extensive data insights. Reporting tools offer a complete breakdown and real-time view of revenue data, shipping location and destinations, inventory levels, fulfillment statuses, total items, orders shipped and low stock alerts.
Industry Expertise
Provides services to small and medium-sized businesses worldwide, including startups, crowdfunding campaigns, subscription box companies and e-commerce businesses (B2B and B2C).
ShipMonk Reviews
Based on our most recent analysis, ShipMonk reviews indicate a 'great' User Satisfaction Rating of 84% based on 201 user reviews from 3 recognized software review sites.
201 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of ShipMonk reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
ShipMonk is extremely easy to use and navigate as most client reviews suggest. The customer support team is responsive and helpful in resolving challenges. Another benefit is that it provides accurate tracking and billing, which are quite detailed in nature. On the flip side, the lack of a mobile app is limiting and slow load speeds make it challenging to use, according to reviews. However, it offers a comprehensive set of capabilities, thus users need not invest in any other software for handling inventory and orders. This, coupled with its other strengths, make it a solid choice for inventory management software.
Key Features
- E-Commerce Fulfillment: Map SKUs across all sales channels by leveraging API integrations, high bandwidth that supports up to 10,000 orders per day, automated mapping and item bundling. Includes strategic inventory system designing, with designated storage areas, return management and custom packing options.
- Amazon FBA Services: Provides access to FBA services, which include free shipping offers, along with Prime membership order fulfilling entitlements through Amazon.
- Warehouse Automation: Helps increase efficiency, experience quicker fulfillment, boost picking accuracy, reduce fulfillment costs and receive secure storage.
- Freight Management: Facilitates importing and managing inventory, as well as enables freight coordination, by guiding users through essential documentation.
- User Permission: Supports adding other users to client accounts and selecting the data permissions that each user can access. Such permissions can be added, edited and omitted any time.
- Data Security: Ensures enterprise-grade data security and exercises all necessary measures to protect user privacy.
- Actionable Reports: Provides access to cost reviews, orders and breakdowns of shipment units, including the destination where orders are sent most frequently, all through a single dashboard.
- Special Projects: Tasks such as labeling, counting, repacking and quality control of goods that may fall outside fulfillment tasks are categorized as special projects and can be executed through the platform.
- Returns Management: Create shipping labels from the dashboard and receive alerts when returns reach the warehouse. Manage multiple types of product returns such as exchanges for a different color or size, quality control, sorting, product assessment and testing.
Limitations
Based on user feedback at the time of writing this review, some of the product limitations include:
- More suitable for companies dealing in bulk sales since a minimum fee is levied on users selling less than 100 products per month.
- Missing mobile app hinders usability and it’s challenging to navigate the browser site on mobile.
Suite Support
The support center consists of support forums and live chat, along with the options mentioned below.
mail_outlineEmail: [email protected].
phonePhone: (855) 222-4601.
schoolTraining: Access self-training materials such as blogs and ebooks in the website’s “Resources” section.
local_offerTickets: Fill out a form to submit a ticket.
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