QuickBooks Commerce Reviews & Pricing
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What is QuickBooks Commerce?
Industry Specialties: Online Retailers and Wholesalers
QuickBooks Commerce is a cloud-based platform that streamlines inventory and order management for online businesses of all sizes. It automates tasks like order processing and inventory updates, saving time and reducing errors. Integrate with existing tools to create a central hub for all operations.
It can easily generate backorders, adjustments, stock takes and purchase orders. Monitor inventory sizes, product expiry dates and batches. A built-in payment system automatically sends invoices with card payments and quotes directly to customers. It offers customizable pricing to match company needs.
It provides in-depth reports and forecasting modules to make data-driven decisions. Manage inventory and sales from anywhere, anytime, on the mobile app or a computer. Automatic updates ensure the latest features and security without disrupting daily tasks.
QuickBooks Commerce Pricing
Based on our most recent analysis, QuickBooks Commerce pricing starts at $39 (Monthly).
- Price
- $$$$$
- Starting From
- $39
- Pricing Model
- Monthly
- Free Trial
- Yes, Request for Free
Training Resources
QuickBooks Commerce is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for QuickBooks Commerce:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
QuickBooks Commerce Benefits and Insights
Key differentiators & advantages of QuickBooks Commerce
- Build Stronger Customer Relationships: Store all customer and supplier details in one easy-to-find location to simplify communication and problem-solving.
- Manage Orders From Anywhere: Use the iOS app to browse products, scan barcodes, access customer data, create orders and track inventory. Capture product images and work offline for continued productivity.
- Optimize Warehousing: A streamlined inventory system helps organize and track all stock moving through the warehouse. Increase efficiency by automating the placement and movement of inventory.
- Reduce Errors and Save Time: Minimize errors with organized stock and quickly identify issues to save money. Ditch spreadsheets and manual sales updates and focus on business growth with automation.
- Access a B2B eCommerce Portal: Use a customizable private URL and online store for bulk sales. B2B businesses can white-label items to represent their brand, create custom price lists, advertise featured products and special offers, accept credit card payments and manage the order process.
- Go Global: Manage global sales with support for multiple warehouses, currencies and taxes. Remote teams can access accounts and receive real-time updates anywhere.
Industry Expertise
QuickBooks Commerce Reviews
Based on our most recent analysis, QuickBooks Commerce reviews indicate a 'great' User Satisfaction Rating of 87% based on 349 user reviews from 4 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of QuickBooks Commerce reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Key Features
- Multiple Integrations: Integrate with various third-party platforms, including Xero, Amazon, QuickBooks, Shopify and ShipStation.
- Inventory Control: Prevent stockout situations, receive automatic stock level updates and create prompt reorders with comprehensive inventory features. Track and organize stock via barcode scanning to speed up the retrieval and storage of products.
- Multichannel Sales: Use a central location to manage sales through a number of channels. Users can sell through marketplaces, B2C eCommerce, B2B eCommerce and mobile apps.
- Warehouse Management: Built-in management tools handle all tasks in one place, from receiving shipments to picking, packing, and shipping orders.
- Order Management: Track orders and sync inventory, customer and supplier information through one system. Access sales reports in real time while quickly and accurately fulfilling orders.
- Manufacturing Support: The manufacturing module lets users manage all assembly and sales tasks while allowing for the creation of production and parts orders as well as bills of materials.
- Fulfillment Automation: Access stock takes, barcode label printing and barcode scanners. Also, automate fulfillment processes like pick, pack and ship.
- Inventory Optimization: Businesses can integrate their Lokad account, available in the app store, with the system to optimize inventory with demand forecasting. Lokad can automatically calculate the number of reordering units needed for a business based on their inventory records. Stock is reordered when inventory levels hit preset reorder units.
- Price List Management: Add or change product prices using the price list importer and assign price lists with special discount rates for selected customers. Set price breaks and access custom price lists on the go via the mobile app.
- Sales Reports: Use sales reports listing all important details and statuses. Filter them by product, variant, customer, sales representative, channel, location and time period. Sales reports assist with analyzing sales channels, monitoring performance, identifying sales trends across customers and products, calculating commissions, and more.
- Manufacturing Support: Create bills of materials for finished goods, including the creation and management of production orders. Alert users about insufficient stock, support batch tracking and automatically reconcile production run efficiencies with accounting apps.
Approach to Common Challenges
- Real-Time Inventory Visibility: Stop guessing! Monitor real-time inventory levels across all the stores and online channels. Make informed decisions to prevent stockouts or excess inventory.
- Automated Workflows: Automate purchase orders, making tasks faster and reducing mistakes. This frees managers to focus on processes that are of utmost importance.
- Customer Demand Anticipation: Predict demand to ensure optimal stock levels and minimize wasteful spending on excess inventory.
- Simplified Inventory Management: Manage inventory across multiple places, like online stores, physical shops and marketplaces, with multi-channel inventory management. Track all stock levels to prevent overselling and ensure accurate counts.
- Streamlined Warehousing: Improve warehouse management with barcode scanning and other tools. It results in faster picking, packing and shipping with fewer mistakes and getting the most out of the warehouse space.
Cost of Ownership
- Founder Plan — $39/month
- Lite — $99/month
- Small Business — $249/month
- Business — $699/month
- Premium — $999/month
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Limitations
- Doesn’t allow users to perform a cycle count or inventory audit.
- Doesn’t offer a B2B eCommerce platform with the basic plan.
- Not equipped to handle large data quantities. Users must break the data up rather than importing a large amount at once.
- Integration with Xero has some issues, especially when transferring customer information between platforms.
Training Resources
- Training Videos: Explore beginner-friendly online training videos to understand how the platform works.
- Webinars: Attend interactive sessions and webinars by QuickBooks experts. These allow users to address issues and questions in real time.
- QuickBooks Forums: Access comprehensive documentation and online peer forums for QuickBooks users to find FAQs and engage in online discussions.
FAQs
- Choose a paid plan
- Connect company bank accounts
- Sync transactions from eCommerce channel
- Create invoicing
- Set up user accounts and permissions
- Configure analytics and reports
- Integrate with third-party apps