Linnworks Reviews & Pricing

Key Features

• Inventory Control: Capture inventory details, including IDs, descriptions, categories and more, to simplify batch tracking and expiry monitoring. Track and adjust stock information to keep a detailed history for multiple warehouses when transferring and adding products or accounting for damage and shrinkage. Bundle and kit items for group sales. Create visual representations for physical inventory to quickly pinpoint items. 
• Inventory Valuation, Counts & Alerts: Use various valuation and counting inventory methods and models, including EOQ models, FIFO, physical counts, specific identification and weighted average. 
• Order Management: Manage sales and backorders from a dedicated dashboard. Edit or split orders and generate shipping labels directly from packing slips. Create custom rules to automatically tag orders, print templates, add notes, set preferred carriers and more. 
• Warehouse Management: Organize and track SKUs across various bin racks. Generate automated picklists for order fulfillment. Map out warehouses, including zones, groups and bins, to visualize inventory layouts. 
• Multichannel Listings: Bulk update and sync pricing for products listed on various sales channels. Create automated inventory rules to list products as “out of stock” on various channels when selling out on one and reverse the listing after restocking. 
• Shipping Management: Set custom routing rules for order shipping. Automatically pick older inventory using built-in FIFO models. Compare rates across shipping carriers to minimize costs. 
• Stock Forecasting: Use sales histories, seasonal trends and product comparisons to forecast demand and make data-driven stock replenishment decisions, avoiding stockouts and overstocking. 
• Purchasing: Set automatic reorder points to reup low stock. Forecast demand based on actual sales data. Manage suppliers in a dedicated portal, including receiving order details and purchase order tracking. 
• Returns Management: Approve returns and set pickup and transportation processes. Receive SMS or email updates. Sort returns by various parameters like status and dates. Synchronize tracking with shipping partners to facilitate automatic status notifications. 
• Reporting & Insights: Monitor performance through dashboards to see real-time data across sales channels or specific SKUs to track stock levels, orders and purchasing, stock valuation, and refunds. 

Approach to Common Inventory Management Challenges with Linnworks

• Stock Accuracy: Outdated Data: Manual processes and spreadsheets lead to errors and discrepancies. Linnworks automates data entry, updates inventory levels in real-time, and flags discrepancies for verification.
• Multi-Channel Listing Errors: Managing listings across multiple platforms is time-consuming and prone to mistakes. Linnworks centralizes listing creation and management, reducing errors and saving time.
• Overstock & Understock: Inefficient forecasting leads to excess inventory or stockouts. Linnworks' demand forecasting tools analyze sales data and suggest optimal stock levels to avoid both scenarios.
• Order Fulfillment Delays: Manual order processing slows down fulfillment. Linnworks automates order routing, picking, and shipping across all sales channels, streamlining fulfillment.
• Supplier Management Issues: Communication and order management with suppliers can be challenging. Linnworks' supplier portal facilitates communication, automates purchase orders, and tracks deliveries.
• Financial Reporting Confusion: Gathering data from multiple sources for financial reports is complex. Linnworks consolidates sales, inventory, and cost data for insightful and customizable reports.
• Scalability Limitations: Software limitations hinder growth. Linnworks is cloud-based and scalable, adapting to your business needs as you grow.
• Integration Woes: Connecting disparate systems is complex and expensive. Linnworks integrates seamlessly with leading marketplaces, accounting software, and shipping carriers.
• Limited Visibility: Lack of real-time data hinders decision-making. Linnworks provides a centralized dashboard with real-time insights into inventory, sales, and order fulfillment.
• Costly Software: Traditional inventory management systems can be expensive. Linnworks offers flexible pricing plans to fit your business size and budget.

Cost Of Ownership

• Q: How much does Linnworks cost compared to competitors?
  A: Linnworks offers tiered pricing plans based on features and order volume. While its base price might be higher than some free or Freemium options, it often includes features competitors charge extra for (e.g., multi-channel listings, integrations). For established businesses processing high order volumes, Linnworks can be more cost-effective due to its scalability and efficiency gains.
• Q: Are there any hidden fees or additional costs besides the subscription?
  A: Linnworks generally avoids hidden fees. However, pay-per-use charges apply for exceeding included order limits or using premium features like advanced reporting or custom integrations. Understanding your business needs and choosing the right plan upfront helps avoid surprises.
• Q: How can I justify the cost of Linnworks to my business?
  A: Consider the potential return on investment (ROI). Linnworks can reduce manual work, improve accuracy, streamline processes, and boost sales. Quantify these benefits (e.g., time saved, reduced errors, increased order fulfillment speed) and compare them to the subscription cost. Additionally, improved inventory management can help reduce overstock and stockouts, leading to further cost savings and revenue gains.

Limitations

•  Limited dashboard and reporting customization. 
•  Complex setup and navigation. 
•  High costs, especially for SMBs. 

Suite Support

FAQ

• Q: How easy is it to set up and use Linnworks?
  A: Setting up Linnworks involves data import and configuration, but its intuitive interface and guided setup process simplify it for most users. Additionally, extensive tutorials and support resources are available.
• Q: Does Linnworks integrate with my existing software?
  A: Linnworks boasts integrations with leading marketplaces, accounting software, shipping carriers, and more. Pre-built connectors and open APIs ensure smooth connections to various business tools.
• Q: How does Linnworks handle multi-channel inventory management?
  A: Linnworks centralizes inventory across all connected sales channels, providing real-time stock levels and automatic updates. This eliminates overselling and ensures accurate fulfillment across platforms.
• Q: Can Linnworks help me manage orders from different marketplaces?
  A: Yes, Linnworks consolidates orders from various channels into a single platform, streamlining order processing, fulfillment, and communication with buyers. This saves time and reduces errors.
• Q: Does Linnworks offer reporting and analytics features?
  A: Linnworks provides customizable reports on sales, inventory, orders, and more. These reports help businesses identify trends, track performance, and make data-driven decisions.
• Q: How secure is my data with Linnworks?
  A: Linnworks employs robust security measures like data encryption, access controls, and regular security audits to protect user data. They comply with industry regulations and best practices for data security.
• Q: What kind of customer support does Linnworks offer?
  A: Linnworks offers email, phone, and live chat support, along with extensive documentation and video tutorials. They also have a large online community forum where users can share tips and get help from other users.