inFlow Reviews & Pricing

by Archon Systems | Founded 2005, Toronto, Canada

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Overview Pricing Benefits Reviews Features

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What is inFlow?

Industry Specialties: Serves most industries

inFlow provides a stock control platform that’s available in the cloud or on-premise. It’s designed for small to medium-sized companies but has been implemented in some very large and complex enterprises. It streamlines and organizes critical management processes to create a more accurate operation.

It puts organization, purchasing and control at the forefront to help operations quickly track inventory, attach barcodes and fulfill customer expectations accurately. Users can create custom documents, deal with multi-currency transactions and more.

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User Sentiment

Based on 441 reviews:

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Product Screenshots and Videos

inFlow Pricing

Based on our most recent analysis, inFlow pricing starts at $89 (Monthly).

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Starting From: $89
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

inFlow is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for inFlow:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

inFlow Benefits and Insights

Why use inFlow?

Key differentiators & advantages of inFlow

Leverage the Cloud: Ensure constant upgrades that don’t interrupt service, secure access, storage for important documents and a collaborative work environment.
Mobile Accessibility: Use from anywhere with iOS, Android and web companion apps. Phones can also be used as mobile barcode scanners.
Reduce Errors: Track, transfer, assign barcodes and serial numbers and create helpful product lists using built-in organizational tools. Fewer errors mean more satisfied customers and less time spent on rectifying problems.
Detailed Inventory: Stay on top of stock as it travels in, around and out of inventory. Designate specific locations for certain products to maintain a properly organized inventory management operation.
Stay Organized: Keep products organized and in the right place by leveraging product lists, product photos, serial numbers and units of measure.
Increase Profits: Maintain optimal inventory levels and create a perfect balance of available stock to prevent running out of stock and losing revenue as a result.
Restock On Time: Create custom reorder points and leverage automatic emails to send out low-stock alerts. Included vendor management features make submitting purchase orders hassle-free.
Free Version: Available for the on-premise solution and suitable for smaller businesses, it supports up to 100 products and customers with 15 available reports. Doesn’t provide technical support, however.
Offline Support: Host locally on Windows computers to sync client information without needing internet access.

Industry Expertise

Used by nearly a million businesses across the globe.

inFlow Reviews

Average customer reviews & user sentiment summary for inFlow:

441 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of inFlow reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: It’s extremely intuitive and easy to use, as 100% of reviews on this aspect indicate.
Comprehensive Features: According to all reviews on this aspect, it’s an all-in-one software with a variety of comprehensive capabilities from sales to purchase to inventory management.
Customer Service: The customer support staff is supportive, helpful and quick at resolving any issues faced by clients, as more than 85% of reviews about customer service state.
Easy to Learn: All reviews on this element indicate that the system has a flat learning curve and is easy to use for new users.

Cons

Expensive for Large Business: Since pricing is based on the number of orders, it’s only suitable for small and medium sized businesses, according to all reviews on this topic.
Integrations and API Access: Offers very limited integrations with third-party applications and no API access, as all reviews on this feature indicate.
Multi-Warehouse Use: It can’t handle multiple warehouse properties or inventory storage locations effectively, according to all reviews on this feature.
System Bugs: As more than 85% of reviews on this feature indicate, there are a few minor bugs in the system.

Researcher's Summary:

inFlow is a good option for those looking for a product to assist with inventory management, providing a comprehensive set of capabilities to manage a variety of processes. However, it only works well with small businesses and can be expensive otherwise. Other drawbacks include that it only integrates one way with Shopify and suffers from some bugs. Most users with multiple warehouses find the tool ineffective as well. On the other hand, it has a user-friendly interface and is easy to learn, speeding up user adoption. Users also report that customer service is helpful. All in all, it can be a decent choice for smaller operations.

Key Features

Structured Workflows: Customizable workflows help track important data across the entire sales process. Eliminates or minimizes tedious spreadsheet management, as cost data can be stored for use in tax forms.
Customizable Dashboards: Set up an informative dashboard that meets operational requirements to foster a collaborative, visibility-enabled enterprise. Bring valuable data regarding sales, costs and profits to the forefront and easily view it.
Barcoding: Leverages barcode scanners to generate printable labels that make finding the right item easy.
Detailed Reporting: With over 32 out-of-the-box reports, it makes reporting on sales, inventory and purchasing more efficient. Create detailed and organized reports for customers and vendors alike.
Manufacturing Support: Keeps manufacturing simple with item kitting, assembly cost tracking and accessible bills of materials that track critical inventory information.
Customer Management: Set customer-specific defaults, store contact information and keep detailed order histories for clients.
Purchase and Receive Stock: Process returns, create and manage purchase orders and leverage dropshipping to make purchasing and receiving simple.
Kitting and Assembly: Pick raw materials, build based on product availability, customize builds and bundle products together for shipping.
Re-Ordering: One-click reordering features leverage lead and sales data to display low stock items and create purchase orders.
DropShipping: Allows vendors to ship their products directly to clients when stock isn’t available to fulfill the requirements of a shipment.
B2B Portals: Provides a portal that contains pricing, pictures and descriptions of products. Showrooms are also available to showcase discounted products.

Limitations

Based on user reviews at the time of this writing, some of the product limitations include:

Shopify integration is available, but users need to export inventory data to a spreadsheet and port it to their systems to utilize stock data in the on-premise version.
Doesn’t support inventory auditing or counting.
Lacks automation to create bulk POs.
Data isn’t synced in real time with accounting or e-commerce platforms.
Can be more expensive as the cost is on a per license basis.