ecomdash Reviews & Pricing

by ecomdash | Founded 2013, Charlotte, NC

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What is ecomdash?

Industry Specialties: Serves all industries

Ecomdash provides integrated inventory management, order management, shipping management and other capabilities in a single platform. It enables organizations to track serialized inventories, manufactured items, bundled items and variations.

Key features include dropship automation, FBA management, multi-channel listing, shipping, purchase orders, e-commerce reporting and an e-commerce API. Users can tag and organize products in the database, using varied groups and categories. It’s suitable to run on most major web browsers and is also available on mobile devices.

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User Sentiment

Based on 221 reviews:

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Product Screenshots and Videos

ecomdash Pricing

Based on our most recent analysis, ecomdash pricing starts at $25 (Monthly).

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Starting From: $25
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ecomdash is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ecomdash:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ecomdash Benefits and Insights

Why use ecomdash?

Key differentiators & advantages of ecomdash

Grow Brand Value: Managers can focus on strategies to grow business by leveraging automated e-commerce management, which updates and manages multiple sales channels in less time.
Try for Free: Offers a 15-day free trial that includes the capability to create 100 listings, auto-sync for 500 products, up to 500 sales orders uploads, 10,000 total synchronizations and expert consultation. Customers are provided a free Pitney Bowes account with a $180 annual value.
Track Multisite Sales: Online retailers with multiple warehouses in different locations can effortlessly track the sales process end to end.
Diversify Product Offerings: Helps manage and update information for clients with multiple product offerings in bundles, allowing retailers to diversify without any inconvenience.
Enjoy Carrier Discounts: Leverage postage discounted prices via partnerships with internet postage service providers such as Endicia, Stamps.com and Pitney Bowes.
Save Time: Use listing profiles customized for retailer-specific marketplaces, saving time by using these lists when entering data for new product listings.
Easily Make Changes: Synchronize changes with product titles, descriptions and prices for all sales channels without needing to log into each one of them individually.
Enhance the Customer Experience: Enhance customer experiences by automating order status, tracking information updates and more.

Industry Expertise

Serves small to medium-sized online retailers that sell through multiple channels.

ecomdash Reviews

Average customer reviews & user sentiment summary for ecomdash:

221 reviews

76%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ecomdash reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Integrated Solution: According to 100% of reviews on integration, having tools for sales, shipping and accounting integrated into one platform is a primary advantage of using the software.
Easy to Use: The software is quite easy to use and navigate, according to more than 95% of reviews on this feature.
Order Processing: According to more than 80% of reviews on this aspect, it streamlines and speeds up order processing and management.
Data Uploads: All reviews on this feature note the software lets users easily upload all order listings through a CSV file.
Customer Support: More than 65% of reviews on this aspect suggest that it offers quick and helpful support, with many representatives going above and beyond to assist and resolve issues.

Cons

Doesn’t Print Barcodes: It only generates barcodes but can’t scan or print them, which is a major issue in the view of all reviews on barcode printing capabilities.
Bugs in Updates: There are major bugs in software updates sometimes, according to more than 85% of reviews on this topic.
Steep Learning Curve: All reviews on this aspect state that there’s a steep learning curve for new users, considering the numerous features and capabilities it has.

Researcher's Summary:

Ecomdash supports retailers looking for an inventory management and order fulfillment solution that’s easy to use and navigate. It doesn’t print barcodes, a notable drawback since that’s a substantial feature for a lot of online businesses that require help with order processing or inventory. Most reviewers state that it has a steep learning curve for new users. The majority of users also experience bugs in software updates. However, support is quick and effective at resolving such issues. Order processing and data uploads are other pros, aiding greater efficiency according to many reviews. All in all, it’s a good choice for companies that don’t require barcode printing or scanning.

Key Features

Inventory Management: Streamlines inventory tasks across major e-commerce marketplaces and platforms such as Amazon, eBay, Shopify and more. Capabilities include custom alerts, product SKU mapping, multichannel tracking and automated e-commerce tasks.
Order Management: Enables printing shipping labels, routing orders to third-party fulfillment centers and handling integrated order sale channels from start to finish. Streamlines accounting tasks and facilitates quick fulfillment by routing sales orders from sale channels to warehouses. Provides greater visibility and control over order management.
Dropship Automation: Route new orders to suppliers and manage multiple suppliers more easily by keeping all tracking-related information up to date through hands-off communication across the sales channel. Intuitive feed management helps configure, import and manage supplier inventory using SFTP, FTP or HTTP in predefined formats such as CSV and TXT.
Amazon FBA Management: Supports management for inventory and fulfillment across multiple channels. Saves time and increases sales with internal transfer for complete cycle visibility, shipping label printing for Prime orders on Amazon and automated inbound tracking helps.
Multichannel Listing: Reduces the time and effort spent listing several products for sale across multiple channels. Helps set up inventory, launch a new product line, restock inventory, control quantities and relist products when required. Bulk updates and edit features help change up to 250 item listings at once.
E-Commerce Shipping: Provides detailed insights on canceled, shipped and unshipped orders. Manage multiple carries, get shipping discounts, perform bulk actions and leverage automation for faster deliveries.
E-Commerce Reporting: Supports smarter, data-based business decisions, granting the ability to track current inventory costs, forecast future inventory needs, determine the cost of goods sold, and monitor and analyze sales trends.
E-Commerce API: Build custom applications and leverage the API to connect warehouses and suppliers to route multiple orders, automate sales channel updates and accelerate time-to-market.
Purchase Orders: Helps create purchase orders, share them with suppliers, manage online purchases and track landed expenses at the click of a button. Automation ensures inventory quantities are adjusted when inventory is restocked.
Integrations: Integrates with e-commerce platforms, shipping carriers, POS systems, shopping cart service-providers and marketplaces for sales, inventory and shipping. Offers integration with Amazon, eBay, Shopify, WooCommerce, Walmart, Etsy and more.

Limitations

Based on user reviews, some of the product limitations at the time of this writing include:

Unsuitable for organizations that need scanning or barcode capabilities, as it doesn’t print barcodes.
Tedious to create product groups.
Limited customization for packing lists. Also, packing slips don’t support shipping charges or ancillary credits and charges.
Text count and logo size limit requires improvement.

Suite Support

The support team is available between 8 a.m. and 6 p.m. EST. Other than the options mentioned below, chat support is available from 8 a.m. to 7:30 p.m. EST. To initiate a chat, click on the green support icon present on the website.

Email: [email protected].

Phone: Consult a product specialist by scheduling a call. For this, navigate to the question mark icon present at the top right corner and click on “Schedule a Call.”

Training: The “Resources” section consists of ebooks, guides, webinars, demos, success stories and blogs that can be used as training materials.

Tickets: Submit a request using the Support portal.