Cin7 Reviews & Pricing

by Cin7 | Founded 2011, Auckland, CA

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What is Cin7?

Industry Specialties: Serves all industries

Cin7 offers a cloud-based inventory management solution designed to streamline operations for businesses of all sizes. It caters particularly well to product sellers managing complex workflows across multiple channels and warehouses. Key benefits include improved inventory visibility, reduced stockouts, and increased operational efficiency. Popular features encompass inventory control, order management, point-of-sale functionality, and third-party logistics integrations.

User experiences suggest that Cin7 excels in providing comprehensive inventory management capabilities, but some find the interface less intuitive than competing products. Pricing varies based on the chosen plan and the number of users, with options for monthly or annual payments.

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User Sentiment

Based on 445 reviews:

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Cin7 Pricing

Based on our most recent analysis, Cin7 pricing starts at $399 (Monthly).

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Starting From: $399
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Cin7 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cin7:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cin7 Benefits and Insights

Why use Cin7?

Key differentiators & advantages of Cin7

Simplify Shipping: Automate workflows and view detailed insights and real-time inventory updates within a unified dashboard. Streamline workflows and optimize operations for simplified shipping.
Automate Tasks: Eliminate manual and paperwork tasks by automating processes, from tracking shipments using barcode scanners, creating customizable order details to managing in-store pickups and much more.
Streamline Workflows: Access an integrated EDI and merge with over 200 other services, eCommerce platforms, 3PLs, accounting programs and additional channels.
Optimize Financial Tracking: Gain complete visibility of stocks and costs. Track and optimize finances to effectively manage transactions.

Industry Expertise

Primarily caters to small- to medium-sized business, advanced organizations and enterprises.

Cin7 Reviews

Average customer reviews & user sentiment summary for Cin7:

445 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Cin7 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Inventory Visibility: Cin7 provides real-time insights into stock levels across multiple locations and sales channels, allowing businesses to avoid stockouts and overstocks. Users appreciate the ability to track inventory movements with detailed logs and audit trails.
Order Management: The platform streamlines order processing by automating tasks such as order routing, picking, packing, and shipping. Cin7's ability to manage backorders and split shipments is particularly helpful for businesses with complex fulfillment needs.
Third-Party Integrations: Cin7 integrates seamlessly with popular eCommerce platforms, marketplaces, shipping carriers, and accounting software. This eliminates the need for manual data entry and ensures data consistency across different systems. Examples of popular integrations include Shopify, Amazon, QuickBooks, and Xero.
Reporting and Analytics: Cin7 offers a range of reporting tools that provide insights into sales performance, inventory turnover, and other key metrics. Users can generate custom reports to track specific data points and identify trends. This data-driven approach empowers businesses to make informed decisions about inventory management and overall operations.

Cons

Steep Learning Curve: Cin7's extensive features and functionalities can overwhelm new users, leading to a prolonged onboarding process and potential frustration. The interface, while comprehensive, may appear cluttered and complex to navigate, requiring dedicated time investment to master.
Costly Investment: Cin7's pricing structure often proves expensive, especially for small to medium-sized businesses with tighter budgets. The tiered subscription model, coupled with potential add-on costs for essential features, can significantly impact overall expenses.
Customer Support Challenges: Some users report difficulties reaching Cin7's customer support team promptly, leading to delays in resolving critical issues. Additionally, navigating the support system and finding relevant resources can be cumbersome for users seeking immediate assistance.

Researcher's Summary:

Cin7, a comprehensive inventory and order management solution, has attracted a range of feedback from users over the past year. Many appreciate its ability to streamline operations by centralizing inventory, order, and point-of-sale data, providing a holistic view of their business. This proves particularly beneficial for businesses managing multiple sales channels or warehouses, as it eliminates the need for disparate systems and manual data consolidation. Cin7's automation features, such as automated purchase orders and stock level alerts, further enhance efficiency by reducing manual tasks and minimizing stockouts or overstocks. However, some users find the initial setup and learning curve to be steep due to the platform's extensive functionality. Additionally, while Cin7 offers various integrations with popular e-commerce platforms and marketplaces, some users desire more native integrations or smoother integration experiences.

Cin7 distinguishes itself through its robust feature set, catering to businesses with complex inventory and order management needs. Its ability to handle multi-channel selling, multi-currency transactions, and landed cost calculations sets it apart from simpler inventory management solutions. Furthermore, Cin7's strong reporting and analytics capabilities empower businesses to gain valuable insights into their sales performance, inventory trends, and overall business health. These features are crucial for businesses seeking data-driven decision-making and growth optimization. However, the platform's comprehensive nature may overwhelm smaller businesses or those with simpler requirements.

Cin7 appears most suitable for established, growing businesses with intricate inventory and order management needs. Its scalability and extensive features accommodate businesses expanding their sales channels, product lines, or warehouse locations. Moreover, businesses dealing with international sales or complex supply chains can leverage Cin7's multi-currency and landed cost functionalities. While the platform may present a learning curve, the investment in mastering its capabilities can yield significant returns for businesses seeking to optimize their operations and drive growth.

Key Features

Inventory Management: Automate processes, make inventory adjustments and access information in real-time by gaining detailed insights on vendors and products within a centralized, integrated dashboard. Implement barcode scanners to track product bundles and stocks. Access financial data like payments and taxes with single click accounting.
Order Management: Implement automation bots to have a streamlined workflow by integrating with eCommerce platforms, 3PLs and EDI retailers for order fulfillment. Notify suppliers with purchase orders by pre-setting levels for inventory replenishment when stocks run low at a specific warehouse.
B2B E-Commerce: Customize order details and create and categorize product catalogs in different colors, sizes and bundles to swiftly filter through while ordering in bulk. Access an integrated inventory with real-time insights on stock availability.
Order Fulfillment: Receive, rack and pick single or multiple purchase orders based on a list sorted by stock availability, order reference and date of order creation. Track stocks as per batch or serial numbers and implement the stocktaking process.
Built-In EDI: Eliminate outside EDI providers and gain complete visibility of transactions and each stage by controlling the EDI dashboard. Map and automate order workflows to multiple 3PL warehouses.
Amazon Integration: Access a built-in EDI and a real-time dashboard to view order updates, stock adjustments, product mappings and more. Implement FBA shipping plans to complete order fulfillments.
Reports and Forecasting: Access an interactive, intuitive dashboard that prompts real-time updates and complete visibility on all levels that help simplify workflows. Access order history and create customizable reports.
Point of Sale: Implement an omnichannel experience and access complete stock visibility. Access sales capabilities on most devices and operating systems.
Payment Portal: Automate transaction workflows with a fully integrated payment gateway to track and gain financial data visibility. Enable email alerts to confirm payments updates.
Production Management: Automate and generate production jobs based on BOMs. Track and manage inventory with detailed weekly insights on production.
Sales Quoting: Obtain advanced quotes, payment terms and pricing that reap future profits. Eliminate manual labor and offer automated order tracking.
Third-Party Logistics: Access automated 3PL communication to gain detailed insights and real-time updates. Eliminate manual tasks and minimize admin roles to optimize and simplify workflows.