Acctivate Reviews & Pricing

by Alterity | Founded 2003, Arlington, TX

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Overview Benefits Reviews Features

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What is Acctivate?

Industry Specialties: Serves all industries

Acctivate is a solution for QuickBooks that facilitates warehouse operations and controls inventory to boost profits and customer satisfaction. It enables businesses to manage all their phases, starting from inventory, purchase to order management and business analytics in real time. Features include business activity monitoring, credit management, customer management, EDI management, dashboards, forecasting, order management and fulfillment, and more. It integrates with leading e-commerce products and EDI providers.

Centralized information containing company insights, alongside consumer and purchase history, assists businesses to deliver enhanced customer support. Management of client permission controls helps keep finances confidential and allows users to share only necessary inventory data, resulting in optimized internal communications. It is available in the cloud as well as on-premise.

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Acctivate Benefits and Insights

Why use Acctivate?

Key differentiators & advantages of Acctivate

Improve Accuracy: The barcoding system helps improve accuracy, reduces the possibility of human errors and facilitates greater organization across inventory management practices.
Enhance Decisions: Users can make quick and better decisions with software that collects, edits and manages data that’s accessible in real time.
Easily Manage Credit: Effective and comprehensive credit management tools help promote quick payments from customers, enhance cash flow within the business, and decrease the probability of debts turning bad, helping raise the overall efficiency of the firm.
Strengthen Customer Relationships: Customer management solutions help facilitate effective and quick customer care. In turn, this helps build customer loyalty and relationships to improve the overall brand value of the business.
Automate Processes: The EDI management capabilities save time and reduce the chances of errors that arise on manual work. Users can automate processes for handling multiple large-scale orders, expediting transaction and processing duration.
Eliminate Paperwork: The platform allows users to cut down on paper work by storing documents and transactions electronically, with the option to print directly in PDF format.
Calculate Landed Cost: The software captures all costs related to inventory acquisition. This enables businesses to perform accurate inventory valuation by including costs that are known at the time of receipt of inventory or later.

Industry Expertise

Acctivate serves small and medium wholesale distribution and manufacturing businesses that use QuickBooks and have advanced inventory management requirements. Industries it caters to include food and beverage, auto parts, industrial supplies and equipment, construction, aviation, electronics, consumer goods, apparel and fashion, and chemical manufacturing.

Key Features

Inventory Management: Users can access advanced inventory management tools that help integrate all web stores and e-commerce operations with dedicated multichannel customer service teams.
Inventory Control: This feature includes functionality such as purchasing, order management, warehousing, order fulfillment, integration with QuickBooks and business management capabilities.
Inventory Forecasting: The software combines trend analysis with expected seasonal fluctuations, promotional events and more to help purchase managers plan inventory and improve vendor collaborations.
Barcoding: This feature facilitates inventory tracking and management via hardware and software that scans and prints barcode labels, as well as translates data.
Activity Monitoring: Users can view, manage, track and access the alerts and notifications of other users, depending upon permission levels. It also allows users to schedule personal activities and alerts for instances such as low inventory, overdue purchase orders and help desk escalations.
Catch Management: The system assists with the management and pricing of goods, allowing users to sell varied pieces of products and set prices based on their weight.
Credit Management: It allows users to manage overdue invoices, track credit held orders, and priorities, as well as facilitate the collections process. Organizations are also able to carry out reporting and trend analysis based on customers’ historical records.
Customer Management: The set of tools for customer management lets users assign tickets, monitor and track workflow progress, review details about each ticket, and use filters to perform a quick search for specific tickets. This lets them keep customers updated on service request progress, set reminders and leverage team collaboration.
Decision Support: This capability helps users explore and analyze decisions, anticipate trends, identify opportunities, improve organizational control, and facilitate communication and learning across all levels.
Service Management: This feature assists with professional support, resulting in increased productivity, better communication and customer service excellence.

Limitations

Based on user feedback at the time of this writing, here are some of the product limitations:

Pre-authorization may lead to accidental data manipulation that results in order processing inaccuracies.
The customized reporting feature is restricted, depending on your requirements.
After synchronization, it may be challenging to trace journal entries created in QuickBooks.
There is a steep learning curve without extensive IT support.

Suite Support

Email: Users can contact [email protected] for supported inquiries.

Phone: Phone support is available by calling 817-870-1311.

Training: The platform’s website provides access to training that includes a partner directory, a partner program, partner resources, an inventory glossary and a blog for training purposes.

Tickets: Users can request assistance from Acctivate’s support team by filling a form to raise a support ticket.