EZLynx Reviews & Pricing

by EZLynx | Founded 1983, University Park, IL

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Overview Pricing Benefits Reviews Features

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What is EZLynx?

Industry Specialties: Home insurance, Auto insurance

EZLynx is an innovative platform to improve operational efficiency and streamline agency workflows. Its integrated comparative rater and agency management library manages the entire customer lifecycle. Its real-time comparative quoting module provides automated home and auto rate quotes, consumer follow-ups, generation of shortened forms with incomplete or pre-filled data, enhanced quoting and Facebook quoting. It stores all enterprise data centrally in one cloud-based environment to provide security and encourage global data sharing. Its intuitive dashboard improves stakeholder engagement and data visualization through automated reporting.

Users can map organizational hierarchies, improve customer experiences and generate intuitive rates with automated commission processing. It stores policy statements and other documentation to monitor agency performance and develop remediation measures.

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User Sentiment

Based on 143 reviews:

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Product Screenshots and Videos

EZLynx Pricing

Based on our most recent analysis, EZLynx pricing starts at $350 (Monthly).

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Starting From: $350
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

EZLynx is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EZLynx:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EZLynx Benefits and Insights

Why use EZLynx?

Key differentiators & advantages of EZLynx

Connect to Maximum Carriers: Provide clients with the most accurate rates by connecting to 330+ carriers across the country.
Simplify Quoting: Streamline the quoting process by recycling prospect information to pre-fill forms and fetch carrier data.
Improve Client Retention: Run reports to identify and deliver targeted communications to leads and existing clients.
Eliminate Errors and Omissions: Protect agents and clients from accidental mistakes by maintaining an automated electronic record of all activities.
Access Best Marketing Strategies: Provides professional guidance, expert digital strategy meetings, inbound marketing promotion and website designing options. Get listed easily in local business directories.

Industry Expertise

Designed for use in the insurance industry.

EZLynx Reviews

Average customer reviews & user sentiment summary for EZLynx:

143 reviews

75%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of EZLynx reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: The platform has superb functionalities, especially for carrier connectivity, according to 96% of users mentioning this aspect.
Ease of Use: According to 68% of users who reviewed this element, the software has a simple UI and is easy to navigate.
Integrations: 67% of users who mentioned this aspect said the platform has good integration options.
Performance: 79% of users who reviewed performance said the system runs smoothly with frequent updates.
Cost: According to 80% of users who reviewed cost, the software has competitive pricing.

Cons

Training: The system has a steep learning curve and lacks enough training material, according to 83% of reviewers mentioning this element.
Service and Support: According to 91% of users who reviewed this aspect, the vendor has terrible customer service.
Implementation: 100% of users who mentioned this element said the implementation process is considerably long.

Researcher's Summary:

EZLynx provides both independent agents and agencies with a single platform to manage all insurance requirements, including comparative rating, eSignatures, accounting, quoting, online marketing and more. The system is reasonably priced, integrates with many third-party apps and connects to a vast number of carriers. Performance is good with regular updates, making it a go-to option in this category.

However, vendor support is notoriously poor, with complaints of long response times and indifferent personnel. Implementation is long, and the system is difficult to learn. But if you are under a strict budget and willing to overcome these obstacles, EZLynx is a strong contender in terms of cost and performance.

Key Features

Rating Engine: Provide clients with real-time multi-carrier quotes for home or auto policies. Quote rates, issue policies and store ACORD forms with the intuitive dashboard. Pull vehicle and driver records to pre-fill carrier-specific forms. Capture and share carrier defaults and pre-set coverage scenarios via built-in templates. Automatically calculate premiums, validate addresses and check for missing data and discrepancies.
- Graph View: Use color-coded graph views to compare home and auto policy results. Automatically combine the same carrier results into a single bar.
- Applicant / Co-Applicant Switch: Easily swap applicant and co-applicant positions to submit a new quote.
Management System: Streamline agency and workflow management with a centralized repository for customer’s quotes, documents and policies. Streamline the renewal process with automated client information updates and policy synchronization. Directly convert the agency’s data to the new platform to accelerate time to market.
- Performance Metrics: Collate information from the rating engine and management system modules to receive intelligent insights via email reports.
- Policy Comparison: Compare expired and renewed policies side-by-side. Explain the latest premiums and coverages for both commercial and personal lines.
- Accounting: Manage all financial transactions with direct billing support. Process commissions faster with graduated commission structure, commission downloads, split-commission tracking, percentage rules and more.
- Certificates and Forms: Store ACORD forms, policy downloads and e-signatures in client-specific electronic files. Use client information to create new certificates or renew existing ones.
- Document Storage: Centrally store client-related documents such as emails, certificates, forms, policies and more. Search for specific documents using custom data fields and upload files using the drag-and-drop function. Connect policies to associated clients.
- Document Signing: Streamline policy processing with secure electronic signatures.
Agency Websites: Optimize an existing website or create a new one that includes the latest search engine algorithms. Increase the agency’s local reach and brand awareness with integrated editing, hosting, development and content services. Seamlessly integrate consumer quoting and client center modules into the website while keeping it mobile-friendly. Access website statistics during quarterly reviews.
Consumer Quoting: Allow potential clients to get rate quotes directly from the website. Implement optimized, industry-specific web forms to provide multiple quotes instantaneously. Use vehicle and license data to autofill available information for faster quoting.
- Automated Contact: Automatically follow up on potential clients with incomplete quoting processes. Provide a secure link to access all relevant information and finish the process.
- Agent Options: Use online customer data to contact them directly with quotes. Get email reminders to follow up on quotation requests.
- Capture Leads: Capture leads through the agency website and reach them with purpose-built email marketing campaigns.
- Tracking Analytics: Record key analytics and analyze consumer quote traffic to improve the agency’s marketing and lead campaigns.
Communication Center: Simplify client communication and outreach with targeted drip marketing campaigns, email campaigns, attachments and postal mail.
Client Center: Provide clients with 24/7 access to the agency via the self-service portal. Safeguard client personal information with secure and unique login credentials. Agents can directly share policy documents and update client data at regular intervals.
Integrations: Supports integration with a wide range of third-party applications, including QuickBooks, Microsoft 365, Netstar, CoreLogic, EverQuote and more. The API-based architecture provides in-house tools such as Data Bridge, Live Rating and Policy Management.
Mobile App: Provides global access to client data and policy information with the mobile application.

Limitations

At the time of this review, these are the limitations according to user feedback:

Initial quotes for home and auto rating can be occasionally inaccurate.
Certificates and policies, once issued, are difficult to update.
Reporting is not completely accurate.
Purchasing all the add ons can drive up costs.

Suite Support

Visit the vendor’s website to access the knowledge base and training materials such as videos, webinars and documents. Regular support hours are 8 a.m. to 7 p.m. CST Monday to Thursday and 8 a.m. to 6 p.m. CST on Friday.

Email: [email protected].

Phone: (877) 932-2382.

Training: In addition to the self-guided and interactive training resources listed above, the vendor provides insurance training via WebCE for a price.

Tickets: Not specified.