EIS Reviews & Pricing

by EIS Software | Founded 2008, San Francisco, CA

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Overview Pricing Benefits Reviews Features

Categories:

What is EIS?

Industry Specialties: Insurance

EIS is a cloud-native ecosystem for brokers and insurers. It provides workflow automation, product development and a centralized suite where any process can be viewed or managed.

Users can access engagement reports and analytics to oversee customer activity. Extend platform capabilities with third-party integrations and enable access to external data using APIs. It provides the ability to organize data assets and manage claims, policies and billing.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 10 reviews:

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EIS Pricing

Based on our most recent analysis, EIS pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

EIS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for EIS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

EIS Benefits and Insights

Why use EIS?

Key differentiators & advantages of EIS

Better Customer Understanding: Comprehend and anticipate client needs with readable analytics. Modify processes to optimize experiences based on client feedback.
User-friendly Navigation: Enhance visibility of the platform with user-centric dashboards. Organize information quickly to improve overall accessibility.
Tailored Products: Build and deliver customized products tailored to fit client needs. Streamline development and access pre-made content for simplified building.
Personalized Programs: Build personalized plans for customers based on provided requirements. Enhance customer experience by providing more options.
Enhanced Productivity: Automate tasks and streamline processes to allow increased focus on more complex tasks. Increase efficiency by optimizing workflows and lessen the time spent developing products.

Industry Expertise

The program specializes in serving small and midsized companies operating in the insurance field.

EIS Reviews

Average customer reviews & user sentiment summary for EIS:

10 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of EIS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Workflows: Users praise EIS for simplifying complex insurance processes, such as claims processing and policy administration, through automated workflows and intuitive interfaces.
Enhanced Data Management: EIS receives positive feedback for its robust data management capabilities, enabling users to efficiently store, organize, and analyze large volumes of insurance data, leading to improved decision-making.
Improved Customer Service: Users appreciate EIS for facilitating better customer service by providing quick access to policy information, claims status, and communication tools, resulting in faster response times and increased customer satisfaction.

Cons

Difficult to Use: Some users find the system difficult to navigate and use, especially when trying to find specific information or complete tasks.
Slow Performance: Users have reported that the system can be slow, especially during peak hours or when dealing with large amounts of data. This can lead to frustration and lost productivity.
Limited Functionality: Some users feel that the system lacks certain features or functionality that they need to do their jobs effectively. This can force them to use workarounds or other systems, which can be inefficient.

Researcher's Summary:

User reviews from the past year suggest that EIS is a comprehensive insurance management solution, particularly favored for its user-friendly interface and robust feature set, encompassing policy, claims, risk, compliance management, and reporting. Users praise EIS for its ability to streamline operations and reduce costs, making it a valuable asset for businesses of all sizes.

However, a recurring concern among users is the cost of EIS, which some find prohibitive, especially smaller businesses or those with simpler insurance requirements. Additionally, some users have reported difficulties adapting EIS to more complex insurance scenarios, finding it less flexible than desired. While EIS offers a solid foundation for insurance management, businesses with intricate insurance needs might require a more specialized solution tailored to their specific complexities.

Key Features

EIS Suite: View and manage the entire insurance lifecycle. Pinpoint potential system inefficiencies and adjust workflows to optimize usability. Customize employee dashboards and include specific data and graphics based on user needs.
Policy Management: Expedite processing by automating policy workflows. Access and manage important documents from the policy screen. Find policy information in one location and group data for fast modification.
Claims Management: Streamline claims processes by automating simple tasks. Use scripts to gather FNOL data through numerous channels quickly. Provide clients with a dynamic view of digital claims information.
Product Management: Use low-code product development tools to build products, bundles and experiences. Manage and modify products in one hub.
Client Management: Aggregate real-time customer engagement information from multiple channels to calibrate marketing and production efforts. Work collaboratively with other departments to expedite client tasks and enhance productivity.
Billing: Enable flexible billing options for clients and brokers. Manage invoicing, reconciliation, cash and collection, and delinquency services. Automate billing based on specific requirements. Provide customers with various payment options and the ability to set recurring payments.