Omada Identity Reviews & Pricing

by Omada | Founded 2000, Copenhagen, Denmark

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Categories:

IAM Software
Password Management Software
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What is Omada Identity?

Industry Specialties: Financial Services, Healthcare, Insurance, Public Sector, Banking, Utility.

Omada Identity is a sophisticated software solution designed to streamline Identity Governance and Administration (IGA) tasks. It excels in managing user identities, ensuring compliance, and automating access control processes. This platform is particularly well-suited for large enterprises and organizations with complex IT infrastructures, as it provides robust tools for risk management, policy enforcement, and audit readiness.

Key benefits of Omada Identity include enhanced security through precise access controls, improved operational efficiency via automated workflows, and reduced compliance risks. Popular features encompass user provisioning, role-based access control, and detailed reporting capabilities. Users often praise its intuitive interface and comprehensive functionality, which stand out in the IGA landscape.

Pricing for Omada Identity can vary based on factors such as the number of users and specific organizational needs. For tailored pricing information, it is advisable to contact SelectHub for a personalized quote.

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User Sentiment i

Based on 113 reviews:

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#24

Omada Identity is ranked #24 in the IAM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Omada Identity Pricing

Based on our most recent analysis, Omada Identity pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Per User, Annually
Free Trial: Yes, Request for Free

Training Resources

Omada Identity is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Omada Identity:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Omada Identity Benefits and Insights

Why use Omada Identity?

Key differentiators & advantages of Omada Identity

Enhanced Security: Omada Identity significantly reduces the risk of unauthorized access by ensuring that only the right individuals have access to the right resources at the right times.
Regulatory Compliance: The software helps organizations meet stringent regulatory requirements such as GDPR, HIPAA, and SOX by providing comprehensive audit trails and access controls.
Operational Efficiency: Automating identity management tasks like provisioning, de-provisioning, and access reviews saves time and reduces the administrative burden on IT staff.
Risk Mitigation: By continuously monitoring and analyzing user access patterns, Omada Identity helps identify and mitigate potential security risks before they become incidents.
Improved User Experience: Self-service capabilities empower users to manage their own access requests and password resets, reducing downtime and improving productivity.
Scalability: The platform is designed to scale with your organization, accommodating growth and changes in user base without compromising performance or security.
Cost Savings: By streamlining identity management processes and reducing the need for manual intervention, organizations can achieve significant cost savings.
Data Integrity: Ensures that user data is accurate and up-to-date, which is crucial for maintaining the integrity of business operations and decision-making processes.
Customizable Workflows: Tailor workflows to meet specific business needs, ensuring that identity management processes align with organizational policies and procedures.
Integration Capabilities: Seamlessly integrates with existing IT infrastructure and applications, enhancing overall system functionality and reducing the complexity of managing multiple systems.

Industry Expertise

Omada Identity is a leading provider of Identity Governance and Administration (IGA) solutions, particularly well-suited for large and midsize enterprises across various industries, including banking, utilities, public sector, insurance, and healthcare.

Omada Identity Reviews

Average customer reviews & user sentiment summary for Omada Identity:

113 reviews

88%

of users would recommend this product

Omada Identity has a 'great' User Satisfaction Rating of 88% when considering 113 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Omada Identity reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Feature Set: Omada Identity provides a full suite of IGA features, encompassing identity lifecycle management, access governance, and compliance reporting, eliminating the need for multiple point solutions.
Flexible and Customizable: The platform allows for easy customization of process flows, role assignment rules, and compliance reports through configuration rather than complex development, enabling businesses to tailor the solution to their specific needs.
Strong Security and Compliance: Omada Identity helps organizations meet regulatory compliance requirements, such as GDPR, by providing a centralized platform for managing user access and generating audit trails, reducing the risk of unauthorized access and data breaches.
Self-Service Upgrade System: Users praise the self-service upgrade system, which simplifies the process of keeping the solution up-to-date and ensures access to the latest features and security enhancements.
Good Customer Support: Users report positive experiences with Omada Identity's customer support, citing fast response times and helpful direct interactions for efficient issue resolution and guidance.

Cons

User Interface: The user interface, while functional, could be more intuitive for new users, potentially leading to a steeper learning curve.
Documentation: Users have expressed that the documentation could be more comprehensive and incorporate more real-world examples, potentially making it challenging to troubleshoot complex issues.
Limited Reporting: The current reporting features are considered somewhat limited, which might require additional investment in third-party tools or manual workarounds for comprehensive analysis.
Occasional Performance Issues: Some users have reported instances of system freezes and performance issues, which could potentially disrupt critical identity management tasks.

Researcher's Summary:

Is Omada Identity the real deal in the identity and access management space? User reviews from the past year suggest a resounding "almost." Omada Identity is celebrated for its robust functionality, particularly its comprehensive identity lifecycle management and access governance features. Users rave about its ability to automate user provisioning and deprovisioning, ensuring that the right people have the right access at the right time. For instance, one user highlighted the efficiency of setting up auto-approve permissions for certain groups, streamlining access requests. This granular control and automation are essential for maintaining a strong security posture in today's dynamic threat landscape. However, the platform isn't without its drawbacks.

A recurring pain point is the initial setup, which users describe as "lengthy and somewhat difficult." Navigating the user interface has also proven challenging for some, with confusing text labels cited as a specific example. This complexity could potentially hinder user adoption, especially for those unfamiliar with identity management concepts. While the reporting tools are considered valuable for demonstrating compliance, users anticipate enhancements in future releases.

Despite these hiccups, Omada Identity shines in its ability to manage both internal and external identities with the same level of security and governance. This is particularly beneficial for businesses with extensive partner ecosystems or customer-facing applications. The platform's flexible licensing model and responsive support contribute to its overall value proposition. Omada Identity is best suited for mid-to-large enterprises with the technical expertise to navigate its initial setup and ongoing management. Smaller organizations might find the platform's complexity overwhelming.

Key Features

Notable Omada Identity features include:

Access Request Management: Streamlines the process of requesting, approving, and granting access to resources, ensuring compliance and efficiency.
Role-Based Access Control (RBAC): Facilitates the assignment of permissions based on roles within the organization, simplifying user management and enhancing security.
Automated Provisioning: Automatically creates, modifies, or deletes user accounts across various systems and applications, reducing administrative overhead.
Access Certification: Periodically reviews and certifies user access rights to ensure they are appropriate and compliant with policies.
Segregation of Duties (SoD): Identifies and mitigates conflicts of interest by enforcing policies that prevent users from having conflicting roles or permissions.
Audit and Reporting: Provides comprehensive audit trails and detailed reports on user activities, access rights, and policy compliance for regulatory requirements.
Identity Lifecycle Management: Manages the entire lifecycle of user identities from onboarding to offboarding, ensuring accurate and timely updates to user information.
Self-Service Portal: Empowers users to manage their own access requests, password resets, and profile updates, reducing the burden on IT support.
Policy Enforcement: Enforces security policies consistently across the organization, ensuring that access controls are adhered to at all times.
Integration Capabilities: Seamlessly integrates with a wide range of enterprise systems, applications, and directories, providing a unified identity management solution.
Risk-Based Access Control: Evaluates the risk associated with access requests and dynamically adjusts access controls based on risk levels.
Delegated Administration: Allows for the delegation of administrative tasks to specific users or groups, enabling more efficient management of access rights.
Compliance Management: Ensures adherence to industry regulations and standards by providing tools for monitoring and enforcing compliance.
Advanced Analytics: Utilizes data analytics to provide insights into user behavior, access patterns, and potential security risks.
Incident Response: Facilitates quick and effective responses to security incidents by providing detailed information on user activities and access rights.