UZIO Reviews & Pricing

by UZIO, Inc. | Founded 2009, Reston, VA

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What is UZIO?

Industry Specialties: Serves all industries

UZIO is a SaaS marketplace that provides cloud-based capabilities for HR, payroll, benefits management and other services. Integrated modules enable regional brokers, employees and employers to access the platform through single sign-on. It helps employers go paperless and navigate employee management complexities in a few clicks.

Automated administrative tasks, compliance features, cost and time management, and recordkeeping give managers more time to focus on the growth of the organization, as well as improve employee satisfaction and productivity.

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User Sentiment i

Based on 280 reviews:

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#54

UZIO is ranked #54 in the Compensation Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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UZIO Pricing

Based on our most recent analysis, UZIO pricing starts at $3 (Per Employee, Monthly).

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Price: $
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Starting From: $2.50
Pricing Model: Per Employee, Monthly
Free Trial: Yes, Request for Free

Training Resources

UZIO is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for UZIO:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

UZIO Benefits and Insights

Why use UZIO?

Key differentiators & advantages of UZIO

Easy and Quick Onboarding: Facilitate an easy, quick and smooth onboarding experience. Upload, configure and view offer letters and agreement templates. New hires have quick, online access to all hiring documents including offer letters, agreement, handbooks and other documents.
Free Trial: Use for 30 days with no obligation to share credit card details to see if it’s worth an investment before committing.
Drive Revenue: Recruiting and retaining the best talent and identifying cost-saving opportunities can help boost revenue.
Synchronized 401(k) Plans With Payroll: A partnership with TAG Resources syncs 401(k) plans with the payroll system. It requires no maintenance and employee contributions get automatically deducted in all pay cycles. Employees can choose from several 401(k) plans for tax benefits and savings.
Engages and Retain Employees: Effective tools for payroll and benefits management help build employee-employer relationships and enhance satisfaction, resulting in higher employee engagement and retention.
Synchronized With Benefits: End-to-end integration enables deductions related to employee benefits to flow automatically into the payroll system without any manual intervention.
Intuitive Dashboard: View and share dashboards, monitor payroll processing and HR activities, gain detailed insights, and plan accordingly.
Self-Service: Employees can access their pay stubs, contractor 1099s and W-2s on the platform anytime, reducing the burden on HR staff.

Industry Expertise

It caters to businesses of all sizes and industries within the United States.

UZIO Reviews

Average customer reviews & user sentiment summary for UZIO:

280 reviews

90%

of users would recommend this product

UZIO has a 'excellent' User Satisfaction Rating of 90% when considering 280 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of UZIO reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Onboarding: New hires can electronically complete and sign documents like W-4s and I-9s before their first day, saving time for both HR and employees.
Centralized Employee Data: UZIO provides a single platform for storing and managing employee information, including payroll, benefits, and time-off requests, reducing the need for multiple systems and spreadsheets.
Automated Payroll: The platform automates payroll calculations and tax filings, minimizing the risk of errors and ensuring compliance with regulations. This can be a significant time-saver for HR teams.
Benefits Administration: UZIO simplifies the process of enrolling employees in benefits plans and managing changes, such as adding dependents or updating coverage levels.
Time and Attendance Tracking: Employees can easily track their time worked, request time off, and view their accrual balances, while managers can approve requests and monitor attendance data.

Cons

Limited Customization: UZIO's payroll features may lack the flexibility needed for complex compensation structures or unique business requirements.
Learning Curve: The platform's interface can feel overwhelming for new users due to its extensive features and functionalities.
Mobile App Limitations: The mobile app may not offer the full range of features available on the desktop version, potentially hindering on-the-go HR management.

Researcher's Summary:

UZIO has carved out a niche for itself in the crowded HR software market. Users frequently highlight its intuitive interface and comprehensive suite of features as standout qualities. The platform's ease of use, even for those with limited technical expertise, is a recurring theme in user feedback. This user-friendliness is attributed to the platform's logical layout and clear instructions, making it simple to navigate and complete tasks. UZIO's extensive features, encompassing everything from payroll and benefits administration to talent management and employee onboarding, are also praised for their depth and effectiveness. Users appreciate the ability to manage all HR functions within a single platform, eliminating the need for multiple software solutions.

However, UZIO is not without its drawbacks. Some users point out occasional glitches and slow loading times as areas for improvement. These performance issues, while infrequent, can disrupt workflow and cause frustration. Additionally, the platform's extensive customization options, while generally seen as a strength, can be overwhelming for some users who prefer a more streamlined experience. Despite these shortcomings, UZIO is generally considered a reliable and valuable tool for businesses of all sizes. Its user-friendly design, comprehensive features, and strong customer support make it a compelling option for organizations seeking to streamline their HR processes. The platform is particularly well-suited for small to medium-sized businesses that require a robust HR solution but may not have dedicated IT staff.

Key Features

Tax Administration: Payroll experts handle all state and federal taxes for users, filing taxes with the appropriate government agencies at the time of running payroll.
Automatic Salary Changes: The payroll system processes automated salary changes each time an update is made to an employee’s compensation.
Benefits: Users can access a consolidated list of premium carrier benefits along with broker partners that they can customize to match their situation.
Onboarding and Off-Boarding: Tools for application tracking, reminders and alerts, document sharing, and task assignment facilitates easy and quick onboarding and off-boarding.
Time Off Tracking: Automates processes to reduce the efforts and time involved in PTO while improving accuracy. It lets users automatically create, manage and view employee leave policies via the PTO tool.
Garnishments: The payroll system supports fund payments to agencies in the child support domain only. It is necessary for employees to have garnishments that can be deducted straightaway from the employee’s paycheck.
Decision Support System: Performs a thorough analysis of answers and feedback from employees on health-related needs. It then uses this information to make recommendations for health benefit plans.
Payroll Tax Management: Payroll experts that stay updated with the latest changes in regulations and tax laws are available to help users understand and efficiently manage payroll taxes.
Multiple Earnings: Users can choose from a predefined list or create their earnings based on what their business needs.

Limitations

User feedback suggests the following product limitations at the time of this review:

Not user-friendly, making it difficult to navigate.
No ad hoc reporting capabilities.
The option to customize menus is unavailable.
Administrators can only access benefit coverage documents under the employee tab, with individual elected benefits.

Suite Support

It provides dedicated account managers, along with the support options mentioned below.

Email: [email protected].

Phone: 866-404-0284.

Training: Not listed.

Tickets: For sharing inquiries and questions, check [email protected].

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Awards

UZIO stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

Testimonials

The software offers almost everything in one place! We are using this for our Benefits Platform for employees to go in and control their own accounts for open enrollment.

- Cherie R.

Payroll Administrator at Santa Fe Dining, Inc

The platform is extremely intuitive, it's easy, we can get in and run payroll in probably less than 10 minutes.

- Bill Bala

SVP Finance at Verb Inc.