Categories:

#73

UKG Ready is ranked #73 in the Online HR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

UKG Ready Pricing

Based on our most recent analysis, UKG Ready pricing starts at $21 (Per Employee, Monthly).

Price
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Starting From
$21
Pricing Model
Per Employee, Monthly
Free Trial
No

Training Resources

UKG Ready is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for UKG Ready:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Product Information and Resellers

Product Information
Reseller - PayServ Systems

UKG Ready Benefits and Insights

Why use UKG Ready?

Key differentiators & advantages of UKG Ready

  • Less Admin Work: Eliminate physical paperwork, maintain all HR operations digitally and integrate core activities. 
  • Better Engagement With Employees: Saving time allows managers to provide regular feedback and interact consistently. 
  • Strategic Focus: Reduced workloads and greater task efficiency allow HR to focus on leadership development, culture building and other strategic initiatives. 
  • Reduced Complexity: Remove manual processes surrounding ACA compliance, automating a large part of the process to save time. 
  • Mobile Access: Provide greater convenience with access to information on any mobile device. Managers can complete tasks like approvals and check reports, while employees can turn in timesheets, request leaves, check schedules and clock in and out. 
  • Improved Planning: Build data-based strategies and boost performance by spotting trends across the workforce using predictive tools and AI. 
  • Centralized HR: Simplify work, minimize errors and streamline the user experience with data, features and connected modules available in one unified platform. 
  • Less Compliance Risk: Reduce the potential for fines and legal issues by leveraging proactive compliance for FLSA and ACA. 

Industry Expertise

Suitable for any industry, such as retail, higher education, distribution, government, manufacturing, banking and more. Serves thousands of customers, including more than 50% of Fortune 1000 companies.

UKG Ready Reviews

Based on our most recent analysis, UKG Ready reviews indicate a 'great' User Satisfaction Rating of 81% based on 2859 user reviews from 5 recognized software review sites.

User satisfaction level icon: great

2859 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of UKG Ready reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Onboarding: New hires can electronically complete onboarding tasks, such as I-9 and W-4 forms, before their first day, saving time for both HR and employees.
  • Centralized Employee Data: The platform serves as a single source of truth for employee information, including contact details, job history, performance reviews, and benefits enrollment, reducing the need for multiple systems and spreadsheets.
  • Efficient Benefits Administration: UKG Ready simplifies benefits enrollment and management, allowing employees to easily compare plans, make selections, and track their coverage.
  • Time and Attendance Tracking: The system offers various methods for tracking employee time and attendance, including mobile clock-in/out, which can help ensure accurate payroll and compliance with labor laws.
  • Performance Management: UKG Ready facilitates performance reviews, goal setting, and feedback, enabling managers to track employee progress and development.

Cons

  • Limited Customization: Users express frustration over the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique approval workflows or customizing reports can be challenging.
  • Complex User Interface: Some users find the system difficult to navigate, describing the interface as clunky and unintuitive. This can lead to decreased efficiency and frustration, especially for new users.
  • Occasional Technical Issues: Users report experiencing occasional glitches and errors, such as system slowdowns or difficulty accessing certain features. These technical hiccups can disrupt workflow and impact productivity.

Researcher's Summary:

User reviews from the past year indicate UKG Ready is a comprehensive human resources management software solution best suited for small and mid-sized businesses, but may not be the best fit for every organization.

Users praise UKG Ready for its user-friendly interface, robust reporting and analytics, and seamless integration with other business software, such as accounting and CRM software. For example, one user noted the software's intuitive design made it easy to navigate and complete tasks efficiently. Another user highlighted the value of the detailed reports, which provided actionable insights into key HR metrics, enabling data-driven decision-making. However, some users have reported that the software can be expensive and may require a significant upfront investment. Additionally, some users have found the initial setup and implementation process to be somewhat complex and time-consuming.

UKG Ready differentiates itself from competitors by offering a mobile app that allows employees to access their information and manage tasks on the go. This feature is particularly beneficial for businesses with remote or mobile workforces. Users also appreciate the strong customer support provided by UKG, noting the team's responsiveness and helpfulness in resolving issues. Overall, UKG Ready is a solid choice for businesses seeking a comprehensive HR solution with a user-friendly interface, robust features, and reliable customer support. However, businesses with limited budgets or those seeking a simple solution with minimal setup may want to consider alternative options.

Key Features

  • Payroll: Supports unlimited payroll runs, ensures information is always up to date, manages a variety of components like tax considerations and garnishment processing, and provides self-service access for employees. Surfaces relevant data via standard and ad-hoc reporting, equipped with filters, grouping and customization. 
  • HR Management: Access a unified database for tracking and managing employee information. Configuration settings and the ability to build processes help workflows match internal requirements. Also offers: 
    • Onboarding: Streamlines processes with checklists, task assignments, automated reminders, forms with e-signature and more. 
    • Benefits: Includes employee self-service tools for selecting plans and updating information, configurable reports, and support for multiple plan types. Also shows data on costs, enrollment statuses and more. 
    • Training: Enables building courses, scheduling internal classes, reporting on learning outcomes, assigning training to employees, tracking completion and more. 
  • Workforce Analytics: Improves decisions and strategies by collecting and visualizing real-time workforce data. Uses AI to assess trends and identify risks to make predictive recommendations. 
  • Talent Acquisition: Simplifies the application process with custom application options, including populating from a LinkedIn profile. Also helps: 
    • Create a career site and integrate with more than 8,000 free and premium job boards.
    • Set up workflow approvals for job requisitions.
    • Manage recruitment processes in one place and sort candidates using criteria-based filters.
    • Configure email templates and pre-screening questions.
  • Employee Development: System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses. 
  • Time Keeping: Automates many time and attendance processes, including alerts when employees cross leave limits and breach company policies related to attendance. Real-time data updates support accurate payroll and compliance. 
  • Performance Management: Delivers performance data that aids employee development efforts. Also includes: 
    • Goals tied to organizational objectives.
    • Unlimited profile types for the company, department or job level, offering weighted or numerical ratings and customizable criteria.
    • Automated review cycles, which include alerts, real-time status tracking and configuration options to set review dates and frequency.
    • Custom reports showing employee skills and required training, which aid succession planning.
  • Scheduling: Provides auto-generated schedules based on company needs, along with automatic employee sorting using preset conditions such as skills and availability. Other features include call lists for filling unexpected openings, employee self-scheduling, automated workflows and forecasts to anticipate demand. 
  • Compensation (Add-On): Simplifies compensation tasks by removing the need for manual tools and processes. Offers configurable cycles, automatic approval workflows, a budgeting interface, security settings and mass finalization of proposals. 
  • Attestation: Sends prompts to employees reminding them to confirm they’ve taken mandatory breaks for purposes of legal and internal compliance. Also offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    • Configuration of prompts to capture relevant information.
    • Automatic notifications alerting employees if they’ve missed attestation.
    • Reports that help validate compliance and aid attestation tracking.
    • Ability to attest time from the mobile or web time tracking app.
  • Accruals: Reduces errors through automated accrual tracking. A variety of criteria are available to configure accruals. Reports show thorough summaries of each employee’s accrual data for every type of PTO. 
  • ACA Management: Dashboards show real-time and historical data, with the ability to view individual employees for full visibility. Alerts help managers track schedules and employment changes, as well as let employees know about benefits eligibility. 
  • Payroll Service: Seamlessly integrates with the payroll module to ensure compliance, process garnishments, remove the need to manage tax paperwork and provide accurate information for tax filing. 

Limitations

Based on user feedback, these are some of the product drawbacks at the time of this review:

  • Difficult to navigate and find things.
  • Not user-friendly in terms of some features and the interface design.
  • Occasionally lags or freezes.
  • Takes some time to get used to due to a steep learning curve.
  • Problems surrounding time tracking, including difficulty when multiple managers need to sign off on a timesheet, not enough specific reporting and lack of notifications when timecards are ready to approve.

Suite Support

Multiple support plans are offered, and support hours are 8 a.m. - 5 p.m. local time, Monday through Friday, holidays excluded. Deployment services are available as well.

There are also getting started instructions, documentation for admins, a searchable knowledge base of articles, release notes, discussion groups and more in the community forum.

mail_outlineEmail: No information available.
phonePhone: (800) 394-4357. Support for critical issues is available 24/7 for U.S. and Canadian customers.
schoolTraining: Available in the form of Q&A sessions, instructor-led courses and more.
local_offerTickets: Not mentioned.

Customers

  • ALE Solutions Software Tools
  • Servicon Software Tools
  • YMCA Software Tools
  • Goodwill Software Tools
  • Sprint Mart Software Tools

Value-Added Benefits

How PayServ Systems adds value to UKG Ready

  • Pre-Planning: Plan and create a project scope with guidelines, schedules, risk mitigation and communication. Also, prepare for implementation in advance to set standards for project success.
  • Collaboration: Enable collaboration between different business departments on the core project to optimize functionality in a consolidated manner and to improve profitability for the organization.
  • Customizability: Customize the solution’s attributes according to specific business requirements. The reseller also supports configuration, designing and transfer of data as well as implementation of data connectivity.
  • Seamless Transition: Switch from a project oriented, pre-production environment to effective implementation for seamless execution of the project plan with simplicity and assistance from the support team.

Industry Expertise

PayServ Systems has more than 15 years of experience of supporting a varied range of organizations throughout the employee lifecycle with WorkforceThrive. The reseller mainly focuses on helping large and medium-sized businesses streamline HR processes effectively.

Support and Services

Advice: No info available.
Consulting: Consult with the Service Readiness Team for necessary resources, external counseling and decision making support.
Engineering: Along with a centralized database, access configuration tools to make changes to the application. Also, stay on top of updated and supported versions.
Implementation: Ensure attention to user adoption and delivery with a user experience manager. A support representative is available through the final test of implementation, with actionable insights for CSR.

Testimonials

“UKG took the time to understand our business, our people, our challenges, what our work means to our customers, and how their part of that impacts it. When a partnership really works is when you really understand each other's business and how you can make it more successful.”

A note from UKG (Ultimate Kronos Group)

At UKG™, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We deliver HR, payroll, and workforce management solutions for all people, designed using our unique Life-work Technology™ approach, and backed by our people who simply care about yours. It’s because of our deep understanding of both people and work that we can purposefully take care of your workforce and unlock happier outcomes for all. Outcomes such as stronger business performance, more connected workforces, and happier people. Keep reading to learn more. You’ll discover how we help organizations effectively break through traditional workforce needs by seeing the whole person beyond the employee at work.

- UKG, UKG Ready

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