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#172

Maxwell Health is ranked #172 in the HR Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Maxwell Health Pricing

Based on our most recent analysis, Maxwell Health pricing starts at $30 (Monthly).

Price
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Starting From
$30
Pricing Model
Monthly
Free Trial
No

Training Resources

Maxwell Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Maxwell Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Maxwell Health Benefits and Insights

Why use Maxwell Health?

Key differentiators & advantages of Maxwell Health

  • Remote Connectivity: Employees can access, manage and shop for benefits, as well as engage in employee wellbeing using their mobile app. 
  • Save Time: Automate employee enrollment for benefits and HR-related tasks, helping managers and admins save time and focus on other crucial activities. 
  • Cut Paperwork: Decrease paperwork by replacing employment and onboarding documents and forms with electronic form signing. 
  • Manage Compliance: Receive better business strategy alignment and reduce expenses through overviews of PHI data, insurance carriers and ACA regulatory compliance. 
  • Improve Employee Experience: Employees can understand and compare benefits and mid-year changes, as well as access benefits information in an optimized way. 
  • Streamline Operations: Improve access to information with centralized benefits and employee information that’s managed, stored and accessible anytime via the online portal or mobile app. 

Industry Expertise

Serves small to medium-sized companies in all industries.

Maxwell Health Reviews

Average customer reviews & user sentiment summary for Maxwell Health:

User satisfaction level icon: great

64 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Maxwell Health reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Onboarding: New hires can easily complete required paperwork, select benefits, and learn about company policies, all within a single platform. This reduces administrative burden and ensures a smooth transition for new employees.
  • Simplified Benefits Administration: Maxwell Health offers a user-friendly interface for managing employee benefits, including enrollment, changes, and terminations. The platform also provides tools for communicating benefits information to employees and tracking enrollment data.
  • Employee Self-Service: Employees can access their benefits information, make changes to their coverage, and get answers to their questions through a convenient online portal. This empowers employees to take control of their benefits and reduces the workload for HR staff.

Cons

  • Limited Customization: The platform's rigidity can be frustrating for HR teams with unique or complex needs, especially when it comes to benefits administration and open enrollment processes.
  • Mobile App Shortcomings: The mobile app's functionality falls short of the desktop version, leading to a disjointed user experience for employees who prefer mobile access.
  • Customer Support Challenges: Getting timely and effective assistance from Maxwell Health's customer support can be difficult, leaving HR professionals feeling stranded when issues arise.

Researcher's Summary:

Maxwell Health has been making waves in the HR tech world, but is it all hype or the real deal? Let's dive into what users have been saying over the past year.

Maxwell Health shines when it comes to streamlining benefits administration. Users rave about the platform's intuitive interface and automation features, which save HR teams tons of time and effort. The ability to easily manage employee onboarding, open enrollment, and benefits communication is a major plus. Maxwell Health also stands out for its focus on employee engagement. The platform offers a personalized experience for employees, with easy access to benefits information, wellness programs, and decision support tools. This focus on employee well-being is a key differentiator for Maxwell Health, as it helps companies foster a more positive and productive work environment.

However, no software is perfect. Some users have noted that Maxwell Health's reporting capabilities could be more robust, and that the platform can be a bit pricey for smaller businesses. Additionally, while the software integrates with many popular payroll and HRIS systems, there may be limitations depending on your specific tech stack.

So, who is Maxwell Health best suited for? Mid-sized to large companies looking to level up their benefits administration and employee engagement will find Maxwell Health to be a valuable asset. The platform's comprehensive features and user-friendly design make it a great choice for organizations that want to streamline HR processes and create a more positive employee experience. However, smaller businesses or those with limited budgets may want to explore more cost-effective options. Ultimately, the best way to determine if Maxwell Health is the right fit for your company is to take advantage of their free trial and see for yourself.

Key Features

  • Payroll: Provides a built-in payroll schedule calendar, as well as deduction and demographic insights via the payroll interface. API integration syncs benefits information in real time. 
  • Mobile App: Helps users view, access, edit and manage benefits and health solutions from anywhere. 
  • COBRA: Manages COBRA administration and facilitates compliance for seamless operations. Prepopulates COBRA event information and runs eligibility reports, which can be viewed, downloaded and shared. 
  • HR Management: Optimizes and streamlines HR functions through employee data management. Includes onboarding that has automated signing and reviews on e-documents to improve employee engagement. 
  • Benefits Administration and Enrollment: Supports employee online enrollment with dashboards that simplify the process, making enrollment quick for employees and administrators. 
  • Synchronized Integrations: Provides data synchronization via partnership with major insurance carriers, third-party administrators, HR information systems and payroll vendors. 
  • Marketplace: Pick and curate customized benefits packages including nontraditional and ancillary offerings. 
  • Reporting: Supports customized reporting for employee census, benefits, payroll and more with the help of real-time insights. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Open enrollment process is chaotic. 

Suite Support

Support hours are 8 a.m. - 8 p.m. EST, Monday to Friday, not including national holidays.

mail_outlineEmail: [email protected].
phonePhone: 866-629-7445.
schoolTraining: Maxwell University provides a learning catalog with several options for clients as well as user training. Self-training materials are available via blog posts and a resource library for self-training.
local_offerTickets: Unavailable.

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