Employee Navigator Reviews & Pricing

by Employee Navigator | Founded 2008, Washington, D.C.

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What is Employee Navigator?

Industry Specialties: Serves all industries.

Employee Navigator is a cloud-based tool that provides a complete HR service by integrating an ACA dashboard, agency monitoring, online registration, operator and payroll analytics and benefits communication. It enables companies to manage almost everything from benefits administration to recruitment to PTO requests and comes with self-service access for employees.

It controls benefit administration, cuts agency expenses, lessens retroactive enrollments, increases workplace security, minimizes employee compensation costs and streamlines training.

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DEPLOYMENT

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User Sentiment i

Based on 286 reviews:

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Product Screenshots and Videos

#92

Employee Navigator is ranked #92 in the HR Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Employee Navigator Pricing

Based on our most recent analysis, Employee Navigator pricing starts at $630 (Monthly).

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Starting From: $630
Pricing Model: Monthly
Free Trial: No

Training Resources

Employee Navigator is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Employee Navigator:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Employee Navigator Benefits and Insights

Why use Employee Navigator?

Key differentiators & advantages of Employee Navigator

Enable Mobility: Work directly from smartphones and mobile devices: set up tools for the HR department, manage compliance documents and business contacts anytime, from anywhere. Employees can access their plan details from any mobile device.
Keep Employee Info Up-to-Date: Immediately and automatically updates with any modification to employee information, like changes in contact numbers, addresses, raises and terminations.
Centralize Document Storage: Store and share all documents from handbooks to agreements and compliance papers in one safe location.
Streamline Onboarding: Keep a record of policies that employees must agree to in a well-planned digital file. Digitally fill out new hire forms and onboarding documents to smoothen the onboarding process and reduce paperwork.
View One Dashboard: Assess all of the business's data using a single dashboard. Enter all hires, resignations and terminations into one integrated system.
Ensure Security: Provide personnel and information security. Verify the potential of all new hires before onboarding and perform background checks through a third-party vendor. Protect all business operations with a team of experienced IT professionals.
Provide System Backup: Offers comprehensive onsite backup with storage management software and hardware. Store, replicate and recover high availability customer databases.
Manage Access Permissions: Establish a double-layer authentication process to allow access to data. Control resource misuse by granting access based on job requirements. Restrict physical entry into the data center.
User-Friendly Layout: Provide an easy-to-use self-service interface.
Improve Internal Communication: Communicate better with the workforce via an organized online employee directory and save employees time and effort.

Industry Expertise

The vendor collaborates with brokers and companies of all sizes across North America that require comprehensive HR services such as compliance, payroll integration and asset tracking technology.

Employee Navigator Reviews

Average customer reviews & user sentiment summary for Employee Navigator:

286 reviews

90%

of users would recommend this product

Employee Navigator has a 'excellent' User Satisfaction Rating of 90% when considering 286 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Employee Navigator reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Onboarding: Employee Navigator simplifies the onboarding process, allowing HR teams to efficiently collect necessary paperwork, tax forms, and benefits enrollment electronically. This reduces paperwork and manual data entry, saving time and improving accuracy.
Centralized Employee Information: The platform serves as a central hub for storing and managing employee data, including personal details, benefits selections, and employment history. This ensures easy access to information and promotes data consistency.
Benefits Administration: Employee Navigator facilitates benefits administration by enabling employees to enroll in benefits plans, make changes during open enrollment periods, and access plan information online. This empowers employees to manage their benefits independently and reduces the administrative burden on HR staff.
Compliance Support: The platform assists with compliance requirements by providing tools for managing COBRA, ACA reporting, and other regulatory obligations. This helps businesses stay compliant with relevant laws and regulations, mitigating potential risks.
Payroll Integration: Employee Navigator integrates with various payroll systems, allowing for seamless data transfer between HR and payroll functions. This streamlines payroll processing and reduces the likelihood of errors.

Cons

Limited Customization: The platform's rigidity can be frustrating for HR professionals with unique workflows or complex benefit structures, as tailoring the system to specific needs can be challenging.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual intervention or workarounds. This can hinder data-driven decision-making and analysis.
Mobile App Functionality: The mobile app's features and user experience may not be as robust or intuitive as the desktop version, potentially limiting accessibility and convenience for employees on the go.
Customer Support: Some users have reported challenges with customer support response times or issue resolution, which can be crucial during critical enrollment periods or when facing technical difficulties.

Researcher's Summary:

Ready to set your HR course for smooth sailing? Employee Navigator has garnered a reputation as a user-friendly and cost-effective solution for businesses seeking to streamline their HR processes. Users frequently highlight its intuitive interface and comprehensive suite of features, encompassing benefits administration, onboarding, and payroll management, as standout advantages. The platform's affordability further sweetens the deal, making it a compelling choice for budget-conscious organizations. However, it's worth noting that some users have expressed concerns regarding limited customization options and occasional responsiveness issues with customer support. These aspects might be particularly relevant for businesses with unique HR requirements or those who prioritize highly responsive support.

Despite these drawbacks, Employee Navigator's core strengths lie in its ability to simplify complex HR tasks and provide excellent value for the price. It's an ideal fit for small to medium-sized businesses seeking an all-in-one HR solution that won't break the bank. Larger enterprises or those with intricate HR needs might want to explore alternatives offering greater customization and support. Ultimately, Employee Navigator serves as a reliable and accessible HR companion, guiding businesses through the often-choppy waters of workforce management.

Key Features

ACA: Offer healthcare options to employees in compliance with the Affordable Care Act.
- 1094/1095 Reporting: Prepare 1094-C and 1095-C reports for sharing and submission to the IRS. Also, classify employees, receive statistics on health-plan enrollment and evaluate monthly FTE.
Eligibility Tracking For Hourly Employees: Establish administrative periods for part-time employees. Monitor measurement periods for hourly workers pinpoint eligible employees and import hours easily.
COBRA Administration: Automate communications with employees through COBRA notices. In addition, enable direct transmission of data to third-party administrators (TPAs) and merge all TPAs into one network.
Benefits Administrations: Attract and retain talented employees by offering a comprehensive benefits package. Enroll new entries, choose insurance offerings, supervise staff insurance coverage, monitor employee enrollment deadlines. Also, allow employees to self-enroll, compare insurance plans, store essential benefit-related documents in a centralized location and handle their contribution levels.
Payroll: Incorporate any preferred payroll service and enable integration with other third-party preferred payroll services to pay employees.
Paperless Benefit Election: Manage benefit tasks and enroll in benefits online. Handles all benefits e-documents. Also, oversee compliance reports and business contract documents.
Time Off Tracking: Submit, verify and authorize PTO requests.
- PTO and Vacation Management: Approve PTO requests quickly with a single click. Configure the business’ PTO and vacation policies, set up holiday details, secure correct accruals and check the team's leave history.
- Employee Self-Service: Allow employees to request time off quickly and access information about their accrued PTO, business holidays and the status of their requests through a self-service portal.
Asset Tracking: Allocate and handle all workplace assets, such as documents, laptops and mobile phones, from a centralized dashboard. Collect and store serial numbers, descriptions, costs and other information about business assets in one place.