Ellucian Reviews & Pricing

by Ellucian | Founded 1968, Reston, VA

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Overview Pricing Benefits Reviews Features

What is Ellucian?

Industry Specialties: Education

Ellucian Talent Management Suite is a SaaS product designed to facilitate recruiting and hiring processes for organizations in the higher education field. It is especially adept at combining both the hiring and development processes to find and retain highly qualified staff and faculty members, ensuring they become top performers and that the business operates at its highest level. Because it is easy to access, users can benefit by completing various tasks without added stress.

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User Sentiment

Based on 393 reviews:

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Ellucian Pricing

Based on our most recent analysis, Ellucian pricing starts in the range of $100 - $500.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

Ellucian is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Ellucian:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Ellucian Benefits and Insights

Why use Ellucian?

Key differentiators & advantages of Ellucian

Attract Top Talent: Post open positions to various channels; source candidates from multiple job boards and social media. Ensure those job postings reach a wider audience, helping to find the most qualified candidates for open positions within your organization.
Develop Employee Skills: Help managers identify skills gaps to discern the training employees need. Identify and reward top performers. Empower workers to pick up the skills they need to advance in the workplace.
Retain Top Employees: Monitor the employee lifecycle and identify specific tracks for employee growth; it helps retain top employees by providing them with clear career paths — ensuring that they see the potential for personal and professional development within the organization.
Better Collaboration: Connects students, instructors, trainers and trainees alike. Allow for a more intense discussion about skill-building and other issues. Share data from department to department to ensure the best possible business and education practices.

Industry Expertise

Founded in 1968, the vendor provides various solutions, including ERP, CRM, analytics and HR products. It serves over 2,700 customers globally and specializes in the higher education industry. Institutions fall under its purview depending on the type or size of the organization. In terms of type, it works for systems, four profit, 2-year private, 2-year public, 4-year private and 4-year public institutions. In terms of size, organizations can be under 3,000; 3,000 to 5,000; 5,000 to 8,000; 8,000 to 15,000; and 15,000 and more.

Ellucian Reviews

Average customer reviews & user sentiment summary for Ellucian:

393 reviews

74%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Ellucian reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functioning Integrations: Over 70% of users who discussed integrations were pleased with the results.
Easy Implementation: Reviewers thought the setup process went reasonably smoothly in over 70% of online talks that mentioned implementation.
Proper Functionality: More than 70% of commenters that discussed the tool’s features felt they worked well.
Excellent Customer Service: Users were pleased with customer service in over 60% of reviews mentioning it.

Cons

Outdated Code: Just under 90% of reviewers who discussed the code said it was obsolete and clunky.
Too Expensive: Commenters who talked about price felt too costly in over 80% of reviews.
Clunky, Ugly UI: Over 70% of users who discussed its navigation and UI said it felt dated, ugly, hard to use and hard to learn.

Researcher's Summary:

Ellucian is an elearning tool that specializes in higher education. Reviewers were pleased with the range of features, simple setup and functioning integrations. They especially like the customer service, which many described as helpful and timely. One of the most significant issues found across negative reviews was with the outdated code and the user interface. Users reported that the interface was hard to learn, challenging to navigate, ugly, obsolete and frustrating. Last, users weren’t pleased with the price, feeling that it cost too much given the scope of the system. Ellucian looks like a good choice for medium-sized high education institutions. Be sure to demo extensively and establish requirements before purchasing.

Key Features

Higher Education: Oversee and manage essential parts of college life such as advancement, alumni relations, campus life, enrollment and financial aid. Recruit students for the college and keep track of multiple campaigns to find which work well and which need tweaking.
Recruiting:

Job Posts: Create career site listings and automate job postings that streamline the hiring process. Post jobs to social media, expanding the reach of postings to find the most qualified candidates.
Resume Management: Pre-screen candidates with built-in assessment tools that help prioritize candidates with the specific skills needed for the position.

Compensation Management: Set budget rules based on organizational processes and guidelines. Let managers gain insight into corporate spending to ensure it’s never over what the budget allows.
Core HR: Manage everything from budgeting to time tracking with core HR tools. Motivate current workers and make them feel heard to increase productivity. Track everything from one convenient location.
Learning Management: Access more than 30,000 learning resources, including pre-built templates, assessments and legislative compliance programs. Leverage training modules to help develop employees and meet specific needs of the business.
Performance Management: Review performance appraisals to identify employee goals and determine what development track specific employees should pursue. Track and identify individual skills that employees possess to help recognize when an organization must fill skill gaps.
Fundraising: Push a culture of philanthropy and drive successful charitable giving campaigns through donor activities, personalized engagement plans and searching, reporting and sharing data.

Suite Support

Email: Log into the Customer Center to find email contact information.

Phone: Log into the Customer Center to find information on how to contact phone support.

Training: The vendor offers both online and on-site courses led by certified instructors. Additionally, access a repository of online video courses that are pre-designed to provide a high level of training. Additional training and support resources are available within the Customer Center.

Tickets: Submit tickets for support directly through the vendor’s website.