Ease Reviews & Pricing

by Ease | Founded 2012, San Francisco, CA

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Overview Benefits Reviews Features

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What is Ease?

Industry Specialties: Serves all industries

Ease (formerly EaseCentral) simplifies HR services like health care enrollment, payroll and time management for small to medium businesses. With one web-based destination for brokers and administrators, users can manage benefits, coverage options and compliance for new and existing employees. It streamlines insurance management for a more accessible administrator and employee experience with comprehensive support and ongoing training.

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Ease Benefits and Insights

Why use Ease?

Key differentiators & advantages of Ease

Easy Enrollment: Cut down on signup time with automated forms and customized eligibility for new clients. Increase engagement with benefits and HR services with intuitive systems.
Simplified Integration: Combine insurance capabilities with high-ranking payroll providers for an all-in-one HR package.
Heightened Employee Accessibility: Get 24/7 access to health care plan comparisons, enrollment portals and benefits. Access detailed plan comparison for simplified enrollment and comprehensive coverage.
Informed Decision-Making: Visualize side-by-side plan comparisons and run hypothetical employee plan scenarios to make smarter health care decisions, faster.

Industry Expertise

Ideal for businesses with less than 250 employees in any industry, health insurance brokers use it for HR and benefits management. Ultimately, more than 75,000 small and medium businesses and over two million employees use this solution.

Key Features

Compatible Payroll Programs: Preserve top-tier providers, existing information and systems. Limit user error by eliminating duplicate data and syncing current benefits and demographics through the flexible functionality. Integrate with Paylocity, Heartland, RUN Powered by ADP and ADP Workforce Now.
Synched Onboarding: Enter employee data once while the auto-populates into applicable forms across departments. Use for offer letters, W-4s, I-9s, benefits and direct deposit forms.
Robust HR Capabilities: With one login for comprehensive human resources assistance, simplify and strengthen HR operations from payroll to time tracking.
Quoting: Customize compensation, sample medical plans and prospective hire quotes for groups already enrolled in the platform. Use medical rates from several insurance carriers, existing quotes and potential coverage plans for faster comparison.
Multiple Languages: Enrollment completion available in simplified Chinese, traditional Chinese, Spanish and English.
ACA Compliance: Abide by Affordable Care Act guidelines in addition to HIPAA. Notify ACA-related required notices from within the platform and avoid IRS penalties.
Smartphone App: Download Android and iOS apps to access the company directory, PTO calendar and benefits outlines.
Continuous Support: Give administrators and employees access to an assigned customer support representative, guided training, webinars and branded resources.

Limitations

At the time of this review, these are the limitations according to user feedback:

Unintegrated insurance carriers require time-consuming manual data entry.
Lost data due to no auto-save capability.
Limited customization and flexibility with specific benefits.
Rigid reporting, no modifications on viewing and exporting data.

Suite Support

In addition to an assigned customer service representative for existing customers, training materials, phone and email support are available for any questions, 24/7.

Email: Existing users can email [email protected] for individualized help or direction to training videos.

Phone: +1 (702) 800-2690.

Training: Free one-on-one training sessions are available for new users and weekly onboarding and marketing webinar for administrators and employers. Additional guidance for administrators can be found in the detailed handbook for enrollment, onboarding and other information.

Tickets: Tickets can be submitted and resolved through an assigned customer service representative.