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What is Asure?

Industry Specialties: Serves all industries

Asure is an intuitive system that helps improve employee engagement and retention, eliminates paper work, reduces cost, and increases accuracy in all areas. It includes modules for payroll and tax, time and attendance, human resources, and HR services. Its offerings range from compliance support to fully outsourced services for HR departments. Companies can use its features to effectively allocate their finances and human capital to boost growth.
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#148

Asure is ranked #148 in the HR Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Asure Pricing

Based on our most recent analysis, Asure pricing starts at $2,500 (Monthly).

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Starting From
$2,500
Pricing Model
Monthly
Free Trial
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Training Resources

Asure is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Asure:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Asure Benefits and Insights

Why use Asure?

Key differentiators & advantages of Asure

  • Saves Time and Expenses: The software saves time, decreases banking fees, limits liability and cuts postage by managing garnishments. 
  • Removes Payroll Errors: Automated calculation of payroll enables quick, simple and accurate payroll processing for employees. 
  • Simplifies Employee Onboarding: The HR module simplifies and streamlines onboarding by providing automated data entry and letting users update, view and share data. 
  • Reduces Administrative Burden: Asure provides tools to automatically handle employee payroll, time off, benefits, tax compliance and files, lifting the burden of administration from managers so they can focus on other areas of the business. 
  • No IT Support Required: The software requires no additional IT support to host data or support hardware, as it’s delivered in the cloud. 
  • Helps Retain Talent: Increasing employee satisfaction, enhancing productivity and retaining the best talent is possible with tools for convenient onboarding and payroll administration, effective benefits enrollment, and employee self-service. 

Industry Expertise

Asure serves small and medium enterprises in the business, government, manufacturing, finance and higher education industries.

Asure Reviews

Average customer reviews & user sentiment summary for Asure:

User satisfaction level icon: good

120 reviews

73%

of users would recommend this product

Asure has a 'good' User Satisfaction Rating of 73% when considering 120 user reviews from 3 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Asure reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: Asure's intuitive design simplifies navigation, enabling HR professionals to easily access and manage employee information.
  • Robust Reporting: Comprehensive reporting capabilities provide valuable insights into workforce data, supporting strategic decision-making.
  • Automated Workflows: Streamlined automation features, such as automated onboarding and performance reviews, reduce manual tasks and save time.
  • Seamless Integration: Asure seamlessly integrates with other business systems, such as payroll and benefits, providing a cohesive HR ecosystem.
  • Mobile Accessibility: The mobile app allows HR teams to manage employee information and perform essential tasks on the go, enhancing flexibility and productivity.

Cons

  • Unintuitive Interface: Users report that the interface is not user-friendly and requires extensive training to navigate.
  • Limited Customization: Asure lacks the flexibility to tailor the software to specific organizational needs, making it difficult to adapt to unique HR processes.
  • Frequent System Outages: Users have experienced significant downtime and data loss due to frequent system outages, impacting HR operations.
  • Poor Customer Support: Asure's customer support has been described as slow to respond, unhelpful, and lacking in technical expertise.
  • Integration Challenges: Integrating Asure with other software systems, such as payroll or timekeeping, has proven to be difficult and time-consuming.

Researcher's Summary:

Asure HR Management Software is often praised for its intuitive user interface, which makes it easy for HR professionals and employees to navigate and use. It also offers a wide range of features, including payroll processing, benefits administration, time and attendance tracking, and performance management. Many users find that Asure is a comprehensive and cost-effective solution for their HR needs. However, some users have reported that the software can be slow at times and that the customer support could be more responsive.

Compared to similar products, Asure is generally seen as being a strong option. It is praised for its ease of use, wide range of features, and affordability. However, some users have found that Asure is not as robust as some of the more expensive HR management software solutions. Additionally, Asure's customer support has been criticized for being slow to respond to inquiries.

Overall, Asure is a solid HR management software solution that is well-suited for small and medium-sized businesses. It is easy to use, offers a wide range of features, and is affordable. However, users should be aware that the software can be slow at times and that the customer support could be more responsive.

Key Features

  • Payroll Tax Compliance: It helps maintain tax compliance with all local, state and federal rates, and automatically files taxes on the user’s behalf. This saves users from paying non-compliance fees. 
  • General Leger: The software integrates all general ledger entries with the accounting system, without requiring any manual intervention, saving managers time and effort. 
  • Employee Self-Service: The payroll and tax filing module eliminates manual processes and paperwork, enabling employees to access all details from a single dashboard. 
  • ACA Compliance and Reporting: The software automates compliance with ACA regulations, for which it provides guidelines and regulations customized according to the company’s size and structure. 
  • Data Security and Reliability: Cloud integration with AWS provides protection, redundancy and uptime while ensuring that employee data is securely stored. 
  • FLSA and Overtime Compliance: Users can consistently enforce pay policies, accommodate overtime, and apply all agreed-upon pay rules and regulations as per FLSA. 
  • Time Off Management: Users can streamline time off requests, leaves and manager approvals from the dashboard. Managers can accept or reject requests from the same portal. 
  • Flexible Time Collection: The system provides flexibility in time tracking with several time entry methods such as biometric scans and badge readers or via a personal computer or mobile device. 
  • Applicant Tracking: Users can receive and sort applications, collaborate with teammates, organize prospects based on experience and skill set, and apply filters to find the best-fit candidates for their organization. 
  • Career Feed Connection: The tools help align all employee data with integrated carriers, saving time and manual effort. All this stored data, including pay history, employee details and company information can be easily accessed with user-based authority. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Updates without any prior warning, which may mess up the programming. 
  •  Frequent change of dedicated account representatives. 
  •  Requires too many steps to generate a report. 
  •  Reporting feature has a steep learning curve. 

Suite Support

Users can navigate to the client support portal to get in touch with a team of experienced support engineers. Support hours are 8 a.m. to 7 p.m. EST, Monday through Friday.

mail_outlineEmail: Assure offers dedicated emails for each module:
phonePhone: Multiple phone numbers are available on the website’s client support portal.
schoolTraining: Several articles and technical notes for user training are available on the support portal. Additionally, users can access the “Resources” section of the website for blogs, growth studies, ebooks, guides, webinars and more.
local_offerTickets: Users are able to create problem reports and track them.To submit a ticket, they need to log in to the client support portal.
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