roomMaster Reviews & Pricing

Key Features

• Front Desk and Housekeeping: Manage reservations, check-ins, check-outs and walk-ins. View prices, availability and use the drag-and-drop feature for room assignments. Divide bills and facilitate automatic charges. Easily update room cleanings and schedule maintenance. 
• Occupancy Manager: Forecast reservations by consolidating data from all channels, including OTAs. Create a waitlist and send automated pre-arrival and post-departure emails to improve guest satisfaction. Increase sales through group bookings like corporate events, weddings and parties. 
• Revenue Management: Optimize rates to maximize revenue with robust yield management tools and integrations. Track a property’s performance through 130+ in-built reports and customizable assessments. Streamline revenue streams, payments, taxes and accounts intuitive bookkeeping. 
• Booking Engine: Increase direct bookings with a powerful booking engine. Facilitate automatic rate and inventory updates and yield rate modification. Ensure secure payments with end-to-end encryption and PCI compliance. 
• Channel Manager: Connect with 55+ OTAs, including Expedia, Airbnb and more, to increase bookings. Ensure rate and inventory synchronization to avoid overbookings. Maintain and control rate parity, rate closeouts, inventory allocations and length of stay restrictions. Add new channels and seamlessly connect with the global distribution system. 
• Add On Modules: 
• IQ Gift Cards: Create personalized gift cards or select from standard designs for customers without a transaction fee. Configure cards to be accepted at all outlets.  
• IQ Schedule: Manage tours, activities, meeting rooms, spa with automated guest service scheduling. Integrate with iQ point of sale and credit card module.  
• IQ Anywhere: Allow remote access via tablets, smartphones and computers from any web browser. Access front desk, housekeeping, sales, maintenance and security updates.  
• IQ Messenger: Receive daily updates on property’s occupancy, forecast and day-end information via email or text. 
• IQ Scan: Scan driver’s licenses from specific countries and passports of all countries. Automatically transfers data to the PMS. 
• IQ Key Locks: Ensure perfect key for guests always. Add up to three rooms on one key. Allow authorization for other hotel amenities like a swimming pool, gym and more. 
• IQ-CRM: Amalgamate guest history, travel agent commissions and financial information of all properties into one centralized database.  
• Import and Export Module: Integrate journal transaction data according to days with accounting platforms. 
• Guestfolio Integration: Facilitate better engagement and insight by extracting guest reservation history. Deliver updates throughout the travel cycle. Send automated messages and track all communication. 

Limitations

•  Support isn’t available on weekends. 
•  Doesn’t integrate with Apple products. 
•  The user interface is outdated and clunky. 
•  Automatically logs out users after 15 minutes of inactivity. 

Suite Support