eZee Absolute Reviews & Pricing

by eZee Absolute | Founded 2006, Surat, India

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Overview Pricing Benefits Reviews Features

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What is eZee Absolute?

Industry Specialties: Serves all industries

eZee Absolute is a robust platform offering solutions for serving all types of hotels. Manage resorts, hostels, bed & breakfasts, serviced apartments, guests houses, a chain of properties, and vacation rentals.

It’s supported in over 50 languages and functions in more than 170 countries. With over 500 integrations and 200 distribution channels, it connects with a global audience.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 528 reviews:

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eZee Absolute Pricing

Based on our most recent analysis, eZee Absolute pricing starts at $50 (Monthly).

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Starting From: $50
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

eZee Absolute is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for eZee Absolute:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

eZee Absolute Benefits and Insights

Why use eZee Absolute?

Key differentiators & advantages of eZee Absolute

Manage Frontdesk From Anywhere: Take bookings, manage check-ins and check-outs, and schedule housekeeping on the go with the cloud-based platform. Offers a mobile app for Android and iOS devices.
Streamline Backend Administration: Connect with preferred payment gateways and automate bill collection, reminders, invoicing, bookkeeping, accounts payable and more.
Efficient Team Management: Onboard multiple users, define roles and manage access levels with team handling tools.
Add New Revenue Streams: Design and launch multiple campaigns, promotions and discounts based on users and channels. Upsell and cross-sell products like meal plans, souvenirs, tour guides and more with a point-of-sale system.
Minimize Operating Cost: Take direct bookings using the native booking engine and avoid paying fees for third-party bookings via OTAs, GDS and ILS.
Improve Portfolio Visibility: Market properties across 130 popular sales and marketing channels. Use a centralized module to update changes across every listing. Offers drag-and-drop tools, template libraries and website designing services for creating professional, mobile-optimized portfolio websites.
Optimize Rent Structures: Monitor and analyze competitor rates on OTAs. Boost bookings and increase revenue by identifying ideal rents.
Contactless Customer Experience: Offer customers self-service from booking to check-out with a mobile app to make reservations, send payments, request housekeeping and interact with managers.
Identify Opportunities: Track personalized KPIs and drill down on opportunities using the revenue management module.

Industry Expertise

Serves hotels, hostels, bed and breakfasts, service apartments, guest houses, and vacation rentals.

eZee Absolute Reviews

Average customer reviews & user sentiment summary for eZee Absolute:

528 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of eZee Absolute reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Operations: Many users appreciate eZee Absolute's comprehensive features, highlighting its ability to manage bookings, guest check-in/out, housekeeping, and billing efficiently from a central platform.
User-Friendly Interface: The system is praised for its intuitive design and ease of use, making it simple for staff to learn and navigate, even those with limited technical expertise.
Enhanced Guest Management: eZee Absolute enables hotels to create detailed guest profiles, track preferences, and personalize services, leading to improved guest satisfaction and loyalty.
Real-Time Reporting: The software provides hotels with access to real-time data and reports on various aspects of their operations, including occupancy rates, revenue, and staff performance, allowing for data-driven decision-making.

Cons

Limited Customization: Some users have expressed frustration with the limited customization options available within the software, particularly when it comes to reports and user interface elements.
Occasional Performance Issues: A few users have reported experiencing occasional slowdowns or glitches, especially during peak hours or when dealing with large amounts of data.
Learning Curve: While generally considered user-friendly, some users have noted that it can take some time to fully grasp all of the features and functionalities, especially for those who are new to hotel management software.

Researcher's Summary:

Is eZee Absolute absolutely the right hotel management software for your business? User reviews from the past year suggest that eZee Absolute is a user-friendly and affordable option for hotels of all sizes, but particularly smaller businesses and independent hotels that may not have the budget for pricier enterprise solutions. Users praise its intuitive interface, making it easy to learn, even for staff who aren't tech-savvy. The software offers a wide range of features, including online booking, inventory management, and reporting, which can help improve a hotel's efficiency.

One of the key differentiating factors is its affordability. Unlike subscription-based models, eZee Absolute is available for a one-time purchase, eliminating ongoing monthly or annual fees. This pricing structure makes it a cost-effective choice for budget-conscious businesses. However, some users have pointed out that while the software is generally reliable, customer support can be inconsistent. While some users report positive experiences, others have expressed frustration with response times and the level of assistance provided.

Overall, eZee Absolute seems well-suited for smaller hotels and independent properties looking for an affordable and easy-to-use hotel management system. Its intuitive design and comprehensive features can streamline operations and enhance efficiency. However, potential users should be aware of the mixed reviews regarding customer support and weigh this factor against their specific needs and expectations. Remember that software reviews can be subjective, and it's always a good idea to thoroughly research and compare different options before making a decision.

Key Features

Central Reservation System: Streamline inventory, reservations and guest profiles from one place. Maintain centralized customer and travel agent profiles to access information at a glance. Get visual insights using graphs and reports on revenue, bookings, occupancy and more.
Property Management System: Equip with all day-to-day functions of hotel operations. Overlook reservations and bookings, front office, housekeeping, hotel groups and billing. Schedule and send automated pre- and post-arrival emails, promotional emails and in-house emails.
Point of Sale System: Optimize restaurant sales with the cloud-based POS system. Manage rates according to demand and alter menus. Coordinate dine-ins, room service and takeaways. Get a quick view of day close reports, restaurant inventory and shift timings to operate hassle-free.
Booking Engine: Increase profits with the robust engine allowing guests to make reservations directly. Accept payment from over 60 vendors. Assess occupancy rates and high demand dates to manage pricing through yield management. Allow affiliate tracking to supervise all associated programs. v
Channel Manager: Coordinate with all OTA channels, control reservations from a centralized dashboard and get instant updates on new bookings. Avoid rate disparity with a single repository of reservations and inventory aids.
Reputation Management System: Build reputation online by responding to guests on reviews from one place. Strengthen marketing, hotel image and customer loyalty and engagement.
Website Builder: Design an SEO-friendly website with a dedicated website builder. Set personalized themes ( fonts, backgrounds and colors) and choose from a range of template designs.
Analytics: Get real-time insights on prices and visibility. Forecast booking trends to set prices better. Analyze in-depth reporting modules on occupancy, profits and ADR