Therap Reviews & Pricing

by Therap Services | Founded 2003, Waterbury, CT

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Overview Pricing Benefits Reviews Features

Categories:

What is Therap?

Industry Specialties: Medical

Therap is an online EMR solution that offers compliance tracking, appointment scheduling, medical billing and initial assessments in one place. It streamlines processes, boosts efficiency, integrates service delivery aspects, connects people and facilitates secure information exchange.

It provides documentation and electronic records in long-term care services for people with developmental and intellectual disabilities. Users can improve communication between care professionals, administrators, quality assurance teams and families.

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User Sentiment

Based on 33 reviews:

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Product Screenshots and Videos

Therap Pricing

Based on our most recent analysis, Therap pricing starts in the range of $500 - $1,000.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-Based
Free Trial: No

Training Resources

Therap is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Therap:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Therap Benefits and Insights

Why use Therap?

Key differentiators & advantages of Therap

Save Time: Streamline billing with electronic workflows and minimize recoupment time. Configure eligibility workflows, billing workflows and outcome tracking to speed up processes.
Improve Client Outcomes: Document multiple eligibility determinations for each individual. Track client health status and progress and view statistical and longitudinal analysis. Use person-centered planning tools to support clients and family members to improve outcomes.
Increase Visibility: View client documentation, patient health records, billing and analytics in real-time from any internet-accessible device. Get insights on incident reporting, data-driven outcomes, health tracking and demographics by exploring dashboard views.
Streamline Documentation: Create workflows to optimize intake and speed up submission, review and approval. Access and upload data using the mobile app using built-in reporting options.
Easy Accessibility: Communicate with team members remotely using the mobile app compatible with iOS and Android devices. View medication administrative records, scheduling, service details and outcome tracking.

Industry Expertise

This program is suited for service organizations and care agencies of all sizes.

Therap Reviews

Average customer reviews & user sentiment summary for Therap:

33 reviews

85%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Therap reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Electronic Visit Verification: Users applaud Therap's integrated EVV features, highlighting how they streamline the verification process for home health visits and ensure accurate billing.
Simplified Scheduling: Therap's scheduling tools are praised for simplifying the often-complex task of coordinating home health visits, leading to fewer scheduling conflicts and improved caregiver utilization.
Improved Communication: Users consistently praise Therap's communication features, such as secure messaging and real-time updates, for fostering seamless information sharing between agencies, caregivers, and clients' families.
Reduced Paperwork: Therap's electronic documentation features are repeatedly commended for minimizing reliance on paper records, resulting in reduced administrative burden and improved record accuracy.

Cons

Steep Learning Curve: Users have reported that Therap's numerous features and clunky interface make it difficult to learn and navigate efficiently, especially for agencies transitioning from simpler software.
Cumbersome Documentation: Many users express frustration with the amount of clicking and scrolling required to complete documentation, impacting their workflow and efficiency.
Limited Customization: Agencies have noted their inability to tailor certain features or reports to their specific needs, limiting Therap's adaptability to diverse workflows.
Occasional Technical Issues: Users have mentioned experiencing occasional glitches, error messages, and slow loading times, which can disrupt workflow and cause frustration.

Researcher's Summary:

Is Therap all it's cracked up to be, or does it fall flat? User reviews from the past year present a mixed bag when it comes to Therap's software for managing home health tasks. Some users appreciate specific features, like the robust documentation and scheduling tools, highlighting how these features save time and reduce errors. However, a recurring gripe among users is the platform's clunky interface and lack of intuitive design, with some even comparing it to outdated systems. This is particularly important because an intuitive interface is crucial for healthcare professionals who need to access information quickly and efficiently. While Therap offers a comprehensive suite of features, its user-friendliness seems to be a point of contention. This suggests that Therap might be best suited for larger agencies with dedicated IT support that can help staff navigate the complexities of the software, rather than smaller providers looking for a more intuitive, out-of-the-box solution.

Key Features

Audits and Quality Assurance: Customize settings to fit accreditation regulations and industry standards. Access detailed assessments, audit trails and analytics to ensure quality and compliance.
Case Management: Access client documentation for in-person and virtual visits, established goals and billing information from one place.
Electronic Billing: Manage documentation for direct services and claim reconciliations. Set custom billing rules for services offered.
EHR: Communicate across an organization and keep track of important documents, forms, patient health records, medication records, billing and analytics in one place. Participate in a particular state’s Health Information Exchange.
EVV: Adhere to the 21st Century CURES Act with electronic visit verification. Provide a mobile check-in application which includes date and time stamps, GPS location and electronic signatures.
Employment and Benefit Tracking: Provide vocational rehab and community employment services. Offer job discovery tools and support while tracking applications, interviews and milestones.
Incident Reporting and Management: Submit reports for on-the-job incidents and access tools for following up and investigating. Track discrepancies and data for incident trends.
Individual Budgeting and Billing: Create and manage budgets by creating strategies and allocating funds. Allow budget proposal submissions and track spending against authorized funding.
Information and Referral: Customize assessments and surveys to collect information relating to demographics, referral sources and caregivers. Assign tasks to team members and track trends in real time.
Intake and Eligibility: Streamline HR services into one platform with online checklists and assessments. Manage individual candidate eligibility and access submissions for review.
Mobile Applications: Access the software suite and communicate with coworkers remotely using any iOS or Android device.
Performance Dashboard: View analytic dashboards for incident reporting, data-driven outcomes, health tracking, billing and demographics. Track data for a range of subcategories within each dashboard.
Person-Centered Planning Tools: Access online tools to help create and implement plans to reach goals. Set strategies for carrying out plans.
Priority & Waiting List Management: Create questionnaires to gather client information. Use waiting lists to organize applicants based on priority.
Service, Goals and Outcome Tracking: Access client goals and plans, as well as progress notes using a mobile app or computer. Connect to billing and claim information to log services rendered at the point of contact.
Waiver Slot Management: Check clients’ eligibility or status for Medicaid in real time. Access state regulations to manage priority placement or assist in transferring waivers.