Alora Reviews & Pricing

by Alora Healthcare Systems | Founded 2005, Atlanta, GA

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Overview Pricing Benefits Reviews Features

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What is Alora?

Industry Specialties: Hospital, Healthcare

The Alora home health suite simplifies workflows for administrators and caregivers, increases revenue and improves patient care. It is cloud-based and provides mobile-responsive scheduling, billing and documentation while efficiently handling back-office administration. Users can deploy it on-premise and access patient data in the offline mode or host it on the cloud.

Organizations can use the scheduling module to track and schedule visits, create multiple visits using the recurrence option while automating completed visits to flow into billing. It generates paper claim forms and electronic signatures while posting charges and private pay invoices during claim generation. It is configured with a full list of ICD9 codes and adds codes with every update.

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User Sentiment

Based on 242 reviews:

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Product Screenshots and Videos

Alora Pricing

Based on our most recent analysis, Alora pricing starts at $295 (Monthly).

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Starting From: $295
Pricing Model: Monthly
Free Trial: No

Training Resources

Alora is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Alora:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Alora Benefits and Insights

Why use Alora?

Key differentiators & advantages of Alora

Leverage an All-in-One System: Assess patient condition, provide a care plan and process payments from one place. Access capabilities to manage operations while eliminating hassles.
Mobile Ready: Enter, view and modify data saved on the cloud anytime, anywhere. Use any internet-connected device to access organizational data and updates.
Process Payments: Generate electronic or paper claims for medicare, Medicaid, private pay, waivers and private insurance. Use the pre-billing quality assurance capability for compliance and accuracy.
Access Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation like care plans, evaluations, assessments and visit notes using documentation tools, facilitating ease of use and compliance.
Use Comprehensive Dashboards: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log available for staff and patients. Filter by communication type while running reports.

Industry Expertise

Alora provides solutions to industries like hospitals and agencies operating in the healthcare space including home health, hospice, pediatrics, home care and more.

Alora Reviews

Average customer reviews & user sentiment summary for Alora:

242 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Alora reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: It automates charting while simplifying patient tracking and payroll, noted 87% of users who mentioned the product’s functionality.
Customization: Approximately 82% of reviewers said that the product is highly customizable and flexible while offering multiple parameters for scalability.
Cost: The solution offers user-friendly features at affordable prices for new businesses to manage multiple agencies, said 81% of users who mentioned cost.
Dashboard: Nearly 79% of the reviewers mentioned that the system offers a visually appealing dashboard that neatly organizes all organizational data for a quick overview.

Cons

Delayed Alerts: The product doesn’t send prompt alerts on caregiver absences or missed attendance logs, noted 85% of users who talked about alerts and notifications.
Interface: Nearly 84% of reviewers said that the system’s UI can be challenging to navigate initially, with multiple tabs causing confusion.
Forms: The application doesn't offer specific form templates, and customization is time-consuming, according to 80% of reviewers who talked about forms.

Researcher's Summary:

Alora is a user-friendly solution that automates patient charting while offering medical billing, patient scheduling and tracking, payroll, and time and attendance in one place. It organizes patient and employee files while offering prompt customer support with extensive training materials. The application is affordable for new businesses looking to manage multiple agencies with organized dashboards. However, the application doesn’t send prompt alerts on caregiver absences, lacks incident reporting templates, has a tedious A/R module and is challenging to navigate initially.

Key Features

Scheduling: Manage patient, caregiver or agency schedules while receiving alerts about potential conflicts or compliance issues. View daily, weekly, monthly schedules or according to certification periods. Use the batch entry of visits option to add, view and update patient visits in columns or rows.
Live Monitoring: Get minute-by-minute visibility into home visits, no-shows and delays. Take proactive actions when caregivers don’t show up on time or miss appointments.
Assessments: Get a comprehensive OASIS assessment to help agencies thoroughly evaluate their patients while complying with Medicare guidelines. OASIS assessments include comprehensive questions, Medicare M00 questions and tools like fall risk assessment, Braden scale, pain assessment, nutritional assessment and more. Non-OASIS assessment is for agencies that require shorter evaluation.
Offline Documentation: Let clinicians complete documentation when the internet is unavailable while sending it with a single click when access resumes. Complete documentation faster like plan of care, evaluation, assessment and visit notes using documentation tools, facilitating ease of use and compliance.
Dashboards and Communication Log: Track progress and pending tasks with a single view. Display pending 485 forms, orders or OASIS assessments in one place while determining what information can be accessed by agency users. Document important communication using the communication log, which is available for staff and patients. Filter by communication type while running reports.
Billing and Financial Reports: Generate digital or paper claims for Medicare, VA, Medicaid waiver (per state), private pay and insurance. Double-check compliance and accuracy before paying bills using the pre-billing quality assurance tool. Keep track of all payments, charges and adjustments while creating detailed reports tailored for accountants, billers, owners and administrators.
Payroll: Monitor caregiver pay rates (standard or special rates per service offered) and calculate gross pay per employee for the pay duration. Set pay rates by visit or time. Generate reports and export payroll data.
Reports: Get in-depth insights of agency activities by generating reports on multiple areas like census, Medicare cost, compliance, visits and financials. Personalize reports based on agency requirements anytime.