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#112

Smart Answer is ranked #112 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Smart Answer Pricing

Based on our most recent analysis, Smart Answer pricing starts at $20.

Price
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Starting From
$19.95
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Smart Answer is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Automated Routing
  • Customer Database
  • Customizable Branding
  • Email Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Prioritization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
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