Richpanel Reviews & Pricing

Key Features

• AB Testing
• Activity Dashboard
• Alerts / Escalation
• Appointment Management
• Automated Routing
• Batch Communications
• Behavioral Analytics
• Call Center Management
• Campaign Analytics
• Campaign Management
• Canned Responses
• Chat/Messaging
• Chatbot
• Content Management
• Conversion Tracking
• CRM
• Customer Database
• Customer History
• Customer Journey Mapping
• Customer Profiles
• Customer Segmentation
• Customizable Branding
• Data Integration
• Email Management
• Engagement Tracking
• GDPR Compliance
• Geotargeting
• Interaction Tracking
• Interactive Content
• Inventory Management
• Knowledge Base Management
• Live Chat
• Macros/Templated Responses
• Multi-Channel Attribution
• Multi-Channel Communication
• Offline Form
• On-Demand Communications
• Performance Metrics
• Personalization
• Predictive Analytics
• Predictive Modeling
• Prioritization
• Proactive Chat
• Queue Management
• Real-Time Chat
• Remote Access/Control
• Reporting & Statistics
• Reporting/Analytics
• ROI Tracking
• Screen Sharing
• Search/Filter
• Self Service Portal
• Service Level Agreement (SLA) Management
• Social Media Integration
• Surveys & Feedback
• Template Management
• Third Party Integrations
• Ticket Management
• Transfers/Routing
• Video Support
• Virtual Assistant
• Website Analytics
• Website Visitor Tracking
• Workflow Configuration
• Workflow Management