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#145

Ivanti Neurons For ITSM is ranked #145 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Ivanti Neurons For ITSM Reviews

Average customer reviews & user sentiment summary for Ivanti Neurons For ITSM:

User satisfaction level icon: excellent

2 reviews

90%

of users would recommend this product

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Automated Routing
  • Customer Database
  • Customizable Branding
  • Email Management
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Prioritization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
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