FreeScout Reviews & Pricing

by FreeScout | Founded 2018

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Overview Benefits Reviews Features

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What is FreeScout?

FreeScout is a unique platform that ranks 87 among all Help Desk Software according to our research analysts and 6 crowd-sourced reviews from 1 source. FreeScout can be deployed on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to FreeScout include Milldesk, Tender Support and Serial Port Redirector.

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User Sentiment

Based on 6 reviews:

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FreeScout Reviews

Average customer reviews & user sentiment summary for FreeScout:

6 reviews

90%

of users would recommend this product

Key Features

Activity Dashboard
Alerts / Escalation
Automated Routing
Customer Database
Customizable Branding
Email Management
Interaction Tracking
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Prioritization
Real-Time Chat
Remote Access/Control
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Third Party Integrations
Ticket Management
Workflow Configuration

Awards

FreeScout stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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