ClickHelp Reviews & Pricing

Key Features

• Single-Sourcing: Create multiple versions of a document from a single source, allowing for efficient content management and updates.
• Context-Sensitive Help: Integrate help documentation directly into your software applications, providing users with relevant information based on their current context.
• Customizable Templates: Use and modify pre-designed templates to maintain brand consistency and enhance the visual appeal of your documentation.
• Role-Based Access Control: Assign specific permissions to team members, ensuring that only authorized personnel can edit or publish content.
• Real-Time Collaboration: Work simultaneously with team members on the same document, facilitating seamless collaboration and reducing bottlenecks.
• Version Control: Track changes and maintain a history of document revisions, allowing for easy rollback to previous versions if needed.
• Responsive Design: Automatically adjust the layout of your documentation to fit various screen sizes, ensuring readability on any device.
• Advanced Search Functionality: Enable users to quickly find information with powerful search capabilities, including full-text search and filtering options.
• Analytics and Reporting: Gain insights into user behavior and document performance through detailed analytics, helping to improve content effectiveness.
• Integration with Third-Party Tools: Connect with popular platforms like Jira, Confluence, and Slack to streamline workflows and enhance productivity.
• Multilingual Support: Create and manage documentation in multiple languages, catering to a global audience with ease.
• Customizable URL Structure: Define your own URL patterns for documentation, improving SEO and user navigation.
• Feedback and Comments: Allow users to provide feedback directly on the documentation, fostering continuous improvement and user engagement.
• Secure Hosting: Host your documentation on ClickHelp's secure servers, ensuring data protection and compliance with industry standards.
• Import and Export Options: Easily import content from various formats like Word and HTML, and export documentation to formats such as PDF and CHM.
• API Access: Utilize ClickHelp's API to automate processes and integrate documentation with other systems seamlessly.
• Custom Branding: Tailor the look and feel of your documentation portal to align with your company's branding guidelines.
• Task Management: Assign tasks and track progress within the documentation project, enhancing team coordination and accountability.
• Conditional Content: Display different content to different users based on predefined conditions, personalizing the user experience.
• Glossary and Indexing: Create a glossary of terms and an index to help users navigate complex documentation more effectively.