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#6

Author-It is ranked #6 on the top 10 Help Authoring Tools leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Author-It Pricing

Based on our most recent analysis, Author-It pricing starts at $1,250 (Monthly).

Price
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Starting From
$1,250
Pricing Model
Monthly
Free Trial
No

Training Resources

Author-It is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Author-It:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Author-It Benefits and Insights

Why use Author-It?

Key differentiators & advantages of Author-It

  • Centralized Content Management: Author-It allows for a single repository where all content is stored, making it easier to manage and update information consistently across multiple documents.
  • Efficient Collaboration: Multiple authors can work on the same project simultaneously, reducing bottlenecks and improving team productivity through real-time updates and version control.
  • Content Reusability: By using modular content blocks, Author-It enables the reuse of content across different documents, saving time and ensuring consistency in messaging.
  • Multi-Channel Publishing: Easily publish content to various formats such as HTML, PDF, and mobile applications, ensuring your audience can access information in their preferred medium.
  • Reduced Localization Costs: With its translation management features, Author-It streamlines the localization process, reducing costs and time associated with translating content into multiple languages.
  • Improved Compliance: Maintain compliance with industry standards and regulations by ensuring that all documentation is up-to-date and accurately reflects current guidelines.
  • Enhanced User Experience: Create structured, user-friendly documentation that improves the end-user experience by providing clear, concise, and easily navigable content.
  • Scalability: As your organization grows, Author-It scales with you, accommodating increasing volumes of content and more complex documentation needs without sacrificing performance.
  • Cost Efficiency: By reducing the need for multiple software tools and minimizing manual updates, Author-It lowers operational costs and maximizes resource utilization.
  • Robust Security: Protect sensitive information with advanced security features, ensuring that only authorized personnel have access to critical documentation.

Industry Expertise

Author-it is a software solution particularly well-suited for organizations in the Life Sciences, Corporate eLearning, and Technical Documentation industries. It caters to collaborative teams that require robust content management and multi-channel publishing capabilities, enabling them to streamline workflows, improve content reuse, and reduce costs.

Synopsis of User Ratings and Reviews

Based on an aggregate of Author-It reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: Author-It is known for its user-friendly interface, making it relatively simple for writers to create and manage content.
  • Robust Features: It offers a comprehensive set of features specifically designed for technical writing, including content reuse and single-sourcing.

Cons

  • Platform Dependency: Author-it primarily operates on Windows, potentially limiting collaboration and accessibility for teams using diverse operating systems.
  • Cost Barrier: With a starting price point of $1,250 per month, Author-it might be cost-prohibitive, especially for smaller businesses or those with limited budgets.

Researcher's Summary:

Is Author-It the "write" tool for your company's help authoring needs? Author-It is a component content management system (CCMS) software that has garnered generally favorable feedback from users over the past year, particularly for its user-friendliness and robust features. Users have highlighted its intuitive interface, which simplifies navigation and content management. One user praised the software's ability to streamline content creation, allowing them to "efficiently manage content, create content and generate it when [they] need it." However, some users have pointed out that while the software excels in generating visually appealing PDFs, troubleshooting formatting issues after export can be cumbersome, sometimes requiring multiple export attempts.

A distinguishing feature of Author-It is its cloud-based architecture, which facilitates real-time collaboration among globally distributed teams. This is particularly beneficial for organizations with remote or geographically dispersed teams, as it streamlines workflows and ensures everyone can access and contribute to the content. Another notable strength is its comprehensive suite of features, including multi-channel publishing, variant management, and review and approval workflows, making it suitable for organizations of all sizes. However, some users have noted that features like tagging and taxonomy, while achievable, require workarounds, which might pose challenges for users seeking a more streamlined experience.

Author-It is best suited for organizations seeking a user-friendly, cloud-based CCMS solution with robust features for content creation, management, and multi-channel publishing. Its collaborative capabilities make it ideal for teams with remote members or those requiring real-time collaboration. However, organizations seeking advanced features like tagging and taxonomy might find the need for workarounds less than ideal. Overall, Author-It presents a compelling option for businesses looking to enhance their help authoring and content management processes.

Key Features

Notable Author-It features include:

  • Single Source Publishing: Author-It allows you to create content once and publish it across multiple formats, such as HTML, PDF, and Word, ensuring consistency and saving time.
  • Component Content Management: The software supports modular content management, enabling you to reuse content components across different documents, reducing redundancy and improving efficiency.
  • Collaborative Authoring: Multiple authors can work on the same project simultaneously, with version control and change tracking to maintain document integrity.
  • Conditional Publishing: You can apply conditions to content, allowing for customized outputs based on audience, product version, or other criteria, without altering the source material.
  • Integrated Review Process: Author-It includes a built-in review and approval workflow, streamlining the feedback process and ensuring all stakeholders are aligned before publication.
  • Localization Support: The platform supports translation and localization, making it easier to manage multilingual content and reach a global audience.
  • Template-Based Design: Use predefined templates to maintain brand consistency and design standards across all your documentation, while still allowing for customization where needed.
  • Advanced Search Capabilities: Author-It provides robust search functionality, enabling users to quickly find and access specific content within large documentation sets.
  • Metadata Management: Efficiently organize and categorize content using metadata, improving searchability and content management.
  • API Integration: The software offers API support for integration with other systems, allowing for seamless data exchange and process automation.
  • Role-Based Access Control: Assign specific permissions to users based on their roles, ensuring secure access to sensitive content and maintaining control over document editing and publishing.
  • Customizable Output Styles: Tailor the appearance of your published documents to meet specific branding or formatting requirements, enhancing the professional presentation of your content.
  • Analytics and Reporting: Gain insights into content usage and performance with built-in analytics, helping you make data-driven decisions to improve your documentation strategy.
  • Cloud-Based Deployment: Author-It offers cloud-based solutions, providing flexibility and scalability for teams of all sizes, with the added benefit of remote access to projects.
  • Responsive Design Support: Ensure your content is accessible on various devices with responsive design capabilities, enhancing the user experience across platforms.
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