Raiser's Edge NXT Reviews & Pricing
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What is Raiser's Edge NXT?
Industry Specialties: Nonprofit
Raiser's Edge NXT Pricing
Based on our most recent analysis, Raiser's Edge NXT pricing starts at $3,375 (Monthly).
- Price
- $$$$$
- Starting From
- $3,375
- Pricing Model
- Monthly
- Free Trial
- Yes, Request for Free
Training Resources
Raiser's Edge NXT is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Raiser's Edge NXT:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Raiser's Edge NXT Benefits and Insights
Key differentiators & advantages of Raiser's Edge NXT
- Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases.
- Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers.
- Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools.
- Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed.
- Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers.
Industry Expertise
Raiser's Edge NXT Reviews
Based on our most recent analysis, Raiser's Edge NXT reviews indicate a 'good' User Satisfaction Rating of 78% based on 1436 user reviews from 4 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of Raiser's Edge NXT reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience.
A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.
Key Features
- Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more.
- Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards.
- Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts.
- Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers.
Limitations
- Database view isn’t updated.
- All functionalities of the classic RE 7 view aren’t available in the web view.
- User interface is complicated.
- Price is on the higher side.
- Customer service is difficult to reach.