Givebutter Reviews & Pricing

by Givebutter | Founded 2006, Washington, DC

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What is Givebutter?

Industry Specialties: Serves all industries

Givebutter is a software platform designed to help organizations, particularly nonprofits, raise money online. It offers a suite of tools for creating and managing fundraising campaigns, including website building, payment processing, and email marketing. Givebutter's user-friendly interface and comprehensive features make it a suitable choice for organizations of all sizes, from small community groups to large enterprises.

Key benefits of using Givebutter include its ease of use, affordability, and the wide range of features it offers. Users appreciate the platform's modern functionalities, such as accepting Venmo donations and creating interactive fundraising pages. Givebutter's pricing structure is based on a "tip-or-fee" model, where organizations can use the platform for free with the option for donors to leave a tip, or they can choose to pay a platform fee ranging from 1% to 5%. This flexible pricing model makes Givebutter an attractive option compared to other fundraising platforms that often charge subscription fees.

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User Sentiment

Based on 1156 reviews:

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Givebutter Pricing

Based on our most recent analysis, Givebutter pricing starts at $0 (Per Transaction, 2.9% Flat Rate).

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Starting From: $0.30
Pricing Model: Per Transaction, 2.9% Flat Rate
Free Trial: Yes, Request for Free

Training Resources

Givebutter is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Givebutter:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Givebutter Benefits and Insights

Why use Givebutter?

Key differentiators & advantages of Givebutter

Use Several Payment Options: Ensure secure payments with donors’ preferred payment method. Accept donations via Venmo, Apple Pay, Google Pay, PayPal, ACH, checks and other credit and debit cards. Provides a scan-to-donate option.
Migrate Quickly: Easily migrate recurring donors from other platforms. Centralize all contacts by uploading a CSV or typing directly into the import table.
Unify Tasks: Organize and execute fundraising activities like creating campaigns, overseeing ticketing and managing donations in one place. Track data, including contacts, custom fields, email logging, tagging and timelines.
Showcase Brand: Build a consistent brand experience by adding logo and theme colors to forms, pages, emails, tickets and events. Create custom links as well.
Deliver Multi-Channel Campaigns: Target multiple channels for donations, including emails, texts, social media, forms and more.
Receive More Donations: Integrate with Double the Donation to receive corporate matching gifts. Supporters can designate funds and dedicate donations in memory of loved ones.

Industry Expertise

Serves all nonprofit organizations.

Givebutter Reviews

Average customer reviews & user sentiment summary for Givebutter:

1156 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Givebutter reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Donation Process: Givebutter offers a user-friendly platform that simplifies the donation process, making it easy for supporters to contribute to causes they care about. The platform's intuitive interface and mobile-responsive design ensure a seamless giving experience across various devices.
Comprehensive Fundraising Tools: Givebutter provides a wide range of fundraising tools to support diverse campaign needs. From crowdfunding and peer-to-peer fundraising to event ticketing and donation forms, the platform equips users with the necessary resources to achieve their fundraising goals.
Customizable Branding Options: Givebutter allows users to personalize their fundraising pages and campaigns with custom branding elements. This feature enables organizations to maintain brand consistency and create a cohesive experience for their supporters.
Data-Driven Insights: Givebutter offers robust analytics and reporting tools that provide valuable insights into campaign performance. Users can track key metrics, such as donation trends and donor demographics, to make data-driven decisions and optimize their fundraising strategies.

Cons

Limited Customization: Givebutter's customization options for donation pages and forms are relatively basic, which may not be suitable for organizations with specific branding or complex fundraising needs.
Transaction Fees: Givebutter charges platform and processing fees on donations, which can eat into fundraising revenue, especially for smaller organizations or campaigns with tight budgets.
Customer Support: Some users have reported challenges with Givebutter's customer support, including slow response times and difficulty resolving technical issues. This can be frustrating for users who need timely assistance.

Researcher's Summary:

Givebutter is a fundraising platform that's been making waves in the nonprofit world. It's like the Swiss Army knife of fundraising tools, offering everything from donation forms and crowdfunding campaigns to event ticketing and donor management. Users rave about its ease of use – you don't need to be a tech whiz to get started. Plus, it's packed with features that can help you raise more money, like peer-to-peer fundraising, text-to-give, and even auctions. The pricing is also a major draw, as Givebutter operates on a "tip-or-fee" model, meaning you only pay what you feel is fair.

However, no platform is perfect. Some users have noted that Givebutter's customer service can be a bit slow, and it lacks some integrations with other software that larger nonprofits might need. But overall, Givebutter seems like a great fit for smaller nonprofits or those just starting out with online fundraising. It's user-friendly, affordable, and has all the essential features you need to get your fundraising efforts off the ground. So, if you're looking for a way to "butter up" your donors and boost your fundraising, Givebutter might just be the answer!

Key Features

Forms: Raise funds with personalized, engaging donation forms. Add custom fields to collect additional donor information. Set suggested giving amounts. Track effectiveness via UTM parameters.
Fundraising Pages: Create comprehensive fundraising pages using texts, images and videos. Design graphics by integrating with Canva. Motivate supporters with real-time campaign thermometers and countdowns.
Event Management: Organize in-person, virtual and hybrid events with built-in tools.
- Increase outreach by live streaming events on YouTube, Facebook and Zoom.
- Use a QR code reader to promote events, sell tickets, raise funds and check-in attendees.
- Send event reminders and let supporters add them to their calendars.
Peer-to-Peer Fundraising: Initiate a grassroots movement by empowering supporters to create unlimited teams.
- Team members can personalize pages to set fundraising goals and share stories.
- Invite participants via emails, links or a button on campaign pages.
- Foster healthy competitions with public leaderboards for supporters and teams.
Ticketing: Manage tickets for all events.
- Create multiple ticket options and adjust ticket availability for different events and attendees like VIP, early bird, general admission or other custom fields.
- Check in guests by scanning tickets on any device.
- Resend tickets to the same email address or a new one and revoke any purchase via the dashboard.
Recurring Donations: Ensure a steady revenue stream by setting up monthly, quarterly and annual recurring donations. Set custom frequencies to display on forms.
Supporter Feed: Maintain campaign momentum and engage donors. Donors can like, comment and leave public messages by adding text, GIFs, images and drawings. Share campaigns, donor messages, updates and milestones via social media.
Contact Management: Set up contact profiles in one place by adding donor details like general information, total contributions, recurring giving, past activities and contextual notes.
- Use the timeline view to see donors’ past purchases, donations, check-ins and messages.
- Filter contacts with custom tags like VIP and alumni.
Donation Management: Manage online and offline donations in a centralized location. Add offline donations to campaigns and process manual contributions and purchases from the dashboard.
Segmentation: Access data using custom filters based on predefined criteria like payment methods, assigned funds and total contributions. Save filters and export transactions, campaigns and payouts to CSV.
Data Management: Maintain clean and organized data with data validation and de-duplication tools. Update contact lists by detecting invalid phone numbers.
Communication: Deliver forms, pages, campaign updates and more via communication tools.
- Emails: Send brand-centric, targeted emails to supporters. Create outbound emails and add custom heads and images via the visual editor. Set up a custom domain.
- Texts: Supporters can donate through their smartphones via text-to-donate. Peer-to-peer fundraisers can send automated text messages to promote campaigns.
- Video: Create and send videos to supporters by accessing native integration with ThankView.
- Social Media: Boost engagement using built-in social sharing modules.
- Personalization: Send highly targeted messages with unique supporter details like first name or previous donation amount through smart segments and merge fields. Schedule message delivery at a specific date and time.
- Automation: Reduce manual dependency by automatically sending personalized email confirmations to donors. Automate event reminders and follow-ups.
- Tracking: Monitor supporter engagement and email open, bounce and unsubscribe rates.
Integrations: Integrate with CRM tools, analytical modules, payment processors, accounting solutions and websites. Connect with Bloomerang, MailChimp, QuickBooks, Twitch, WordPress and more.