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#126

Engaging Networks is ranked #126 in the IT Ticketing Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Training Resources

Engaging Networks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Engaging Networks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Engaging Networks Reviews

Average customer reviews & user sentiment summary for Engaging Networks:

User satisfaction level icon: great

9 reviews

87%

of users would recommend this product

Key Features

  • Fundraising Management: Quickly build campaigns and connect with donors. 
    • Custom Pages and Forms: Create personalized, mobile-friendly pages with conditional content and filters through the page builder module. Build one-step or multi-step forms using pre-built templates, or create one from scratch. Test different variables with A/B page testing. 
    • Donation Management: Facilitate one-click donations and offer honor gifts, membership programs, promo codes and premium giving options. Donors can set up recurring donations with payment update options. 
    • Campaign Thermometer: Visualize a campaign’s progress. 
    • Security: Ensure data and financial security with SSL certifications and PCI compliance. 
    • Global Support: Accepts donations in international currencies and supports more than 150 languages. 
  • Advocacy: Drive engagement and get supporters involved with advocacy actions, petitions, forms and surveys. 
    • Targeted Messages: Deliver conditional content via advanced query and profile tools. Segment supporters based on location, age, donations and more. 
    • Database: Target politicians in the USA, UK, Germany, Canada, Australia and parts of Europe through built-in databases. Supporters can send actions to corporations and individuals via custom targeting. 
    • Click-to-Call and Tweet-to-Target: Tweet directly to policymakers or connect via call. Add notes and analyze outcomes. 
    • Geo-Targeting: Pinpoint supporters in specific areas or within a certain radius. 
  • Emails: Deliver personalized content through marketing automation with a drag-and-drop builder, built-in testing and other tools. 
    • Segmentation: Identify active and inactive participants and categorize audiences based on different parameters. 
    • A/B Testing: Test multiple email variations and automatically deliver the most efficient ones. Reuse content for email campaigns by saving blocks in a library. 
    • Automation: Reduce staff workload by setting up a welcome series or automatic gift renewal reminders. Build automated email flows through advanced marketing modules. 
    • Records: Observe supporter activities, email clicks and opens, form completions and donations. Track campaign performance and engagement scores via visual reporting tools. 
  • E-Commerce: Sell branded accessories, apparel and gifts by setting up online stores. Include featured sections, add customized styles, navigation and content, and integrate stores with existing eCRMs. Offers product management, ecards, shopping cart serviceability, promo codes, line-item receipts and support for global payment options. 
  • Membership Management: Retain supporters by offering membership programs. Build specific pages, monitor membership types and set custom durations for different programs. Members can manage accounts and payments, and review their membership history.  
  • Peer-to-Peer Fundraising: Gain border outreach by allowing supporters to raise funds on the organization’s behalf. Run DIY campaigns, marathons, online events and more by setting up individual and team pages. Provides anonymous donations, Facebook logins and campaign-specific websites. 
  • AI: Analyze actions, implement automated modules and receive data-driven predictions and recommendations by leveraging built-in artificial intelligence. 
  • Integrations: Centralize data by integrating with several databases through the API. Connect with Salesforce, ROI Solutions, NetForum, Portfolio and more. 
  • Reporting: Visualize campaign performance with downloadable data reports, drill-down actions and query tools. 

Suite Support

The vendor provides extensive self-help resources, including blogs, video archives, webinars, eCRM selection guides and case studies. Request on-demand demos through the website.

mail_outlineEmail: [email protected]. Or, leave emails for the support staff by filling out a form.
phonePhone: (202) 525-4910 for North America; (020) 7253-0753 for the United Kingdom.
schoolTraining: The client support portal offers articles and step-by-step guides on initiation, fundraising, advocacy, software updates, data reports and more. A dedicated client academy provides onboarding, advocacy, emails, fundraising, events and advanced integration courses. Advanced admin options are available for fundraising assistance.
local_offerTickets: Not specified.
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