Auctria Reviews & Pricing

by Auctria | Founded 2011, Boca Raton, FL

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Overview Pricing Benefits Reviews Features

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What is Auctria?

Industry Specialties: Serves all industries

Auctria is an online platform to organize and manage auctions and fundraising campaigns. Users can host campaigns, raise donations, generate donor receipts, and track bidders, donors and ticket bookings. It keeps the entire team updated about campaign progress as well as allows them to sell tickets, acknowledge donors or sponsors, run online bidding and promote organizational causes. The dashboard simplifies and streamlines processes, manages auctions and offers text-to-give functionality.

It assists in cross-country or cross-platform events and campaigns for independent users and team members. Additionally, it supports mobile bidding and donations.

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User Sentiment

Based on 580 reviews:

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Product Screenshots and Videos

Auctria Pricing

Based on our most recent analysis, Auctria pricing starts at $1,000 (Monthly).

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Starting From: $1,000
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Auctria is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Auctria:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Auctria Benefits and Insights

Why use Auctria?

Key differentiators & advantages of Auctria

Boost Fundraising Revenue: Auctria's powerful fundraising tools, such as mobile bidding and online auctions, enable organizations to maximize donations and surpass fundraising goals.
Streamline Event Management: Manage all aspects of your fundraising event effortlessly with Auctria's user-friendly platform, from registration and ticketing to item tracking and reporting.
Engage Donors: Create immersive and interactive experiences for donors through customizable auction pages, real-time bidding updates, and personalized follow-ups.
Increase Donor Base: Auctria's online presence and social media integration extend your reach to a wider audience, attracting new donors and building lasting relationships.
Improve Donor Retention: Auctria's donor management system allows you to track donor engagement, preferences, and communication history, fostering long-term relationships and repeat support.
Save Time and Resources: Automate repetitive tasks, streamline communication, and reduce manual labor, freeing up your team to focus on strategic fundraising initiatives.
Enhance Transparency and Accountability: Auctria's transparent bidding process and detailed reporting provide donors with confidence in the integrity of your fundraising efforts.
Gain Data-Driven Insights: Analyze fundraising data, donor behavior, and auction performance to make informed decisions and optimize future campaigns.
Personalized Support: Dedicated customer support and a comprehensive knowledge base ensure you have the guidance and resources needed to maximize your fundraising success.

Industry Expertise

Auctria, a comprehensive fundraising software, excels in catering to the unique needs of nonprofits and organizations involved in fundraising events. Its robust features are tailored to streamline event management, from online auctions and ticketing to donor management and reporting. Auctria empowers organizations to maximize fundraising efforts, engage donors, and drive successful fundraising campaigns. Whether you're hosting a gala, auction, or online fundraiser, Auctria provides the tools and expertise to help your organization achieve its fundraising goals.

Auctria Reviews

Average customer reviews & user sentiment summary for Auctria:

580 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Auctria reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customizable: Allows for extensive customization to match specific fundraising event needs, ensuring a tailored experience for both organizers and attendees.
Easy-to-use: User-friendly interface and intuitive navigation make it accessible to users of all technical skill levels, streamlining the fundraising process.
Seamless Integrations: Integrates seamlessly with popular CRM and payment gateways, simplifying data management and secure transaction processing.
Comprehensive Reporting: Provides robust reporting capabilities, enabling organizers to track progress, analyze results, and make informed decisions for future events.
Exceptional Support: Offers dedicated customer support, ensuring prompt assistance and guidance throughout the fundraising journey.

Cons

User Interface Complexity: Auctria's interface is often criticized for being overly complex and challenging to navigate, especially for first-time users or those with limited technical experience.
Lack of Integration Options: Auctria's integration capabilities with third-party software and payment gateways are limited, which can hinder seamless data flow and payment processing.
Limited Customization Options: While Auctria offers some customization features, users report that the options are restrictive and don't allow for sufficient personalization to meet specific event branding and functionality requirements.
Reporting and Analytics Shortcomings: Auctria's reporting and analytics capabilities are perceived as inadequate, providing limited insights into campaign performance and donor behavior, making it challenging to optimize fundraising efforts.
Customer Support Responsiveness: Users have expressed concerns about the responsiveness and effectiveness of Auctria's customer support, leading to frustrations and delays in resolving issues or obtaining timely assistance.

Researcher's Summary:

Auctria users have applauded its robust features and user-friendly interface, especially when compared to other fundraising software. Its intuitive design and streamlined navigation allow even novice users to quickly set up and manage online auctions, making it an accessible option for organizations of all sizes. Moreover, Auctria's customizable templates and branding options enable users to create visually appealing and on-brand auction experiences, enhancing the overall donor engagement.

One of Auctria's strengths lies in its comprehensive reporting capabilities. Users appreciate the detailed insights it provides into auction performance, donor behavior, and revenue generation. This data-driven approach empowers organizations to make informed decisions, optimize their fundraising strategies, and maximize their impact. Additionally, Auctria's integration with popular payment gateways and CRM systems ensures seamless and secure transactions, further enhancing the user experience.

Auctria is particularly well-suited for organizations seeking a user-friendly, feature-rich, and data-driven fundraising solution. Its intuitive interface, customizable options, and robust reporting capabilities make it an ideal choice for nonprofits, schools, and other organizations looking to streamline their fundraising efforts and increase their impact.

Key Features

Auction Management: Streamline the entire auction process — right from donor management and procurement to checkout. Organize silent, live and online auctions, facilitate each auction type using tools, and save time by applying blueprint formulas. Offers printable forms and documents, including bid sheets, gift certificates, catalog and display pages.
Online Bidding Website: Build a solid online presence by creating exclusive websites for fundraising events. Choose from existing templates or leverage customizations to create 24/7 accessible sites through which participants can bid, register and donate at any time. Increase engagement by allowing bidders and donors to share posts on Twitter and Facebook. Donors can bid before, after or during events through the mobile app, text and website.
Dashboard Reports: Gain a comprehensive view of all activities in a centralized system. Analyze operations through built-in standard reports or modify them to check specific tasks. An easy to comprehend, real-time summary of each auction helps monitor crucial details. A live countdown clock enables admins to keep track of bidder registrations, ticket sales, closed bids and more.
Mobile App: Facilitate online and in-person bidding, receive event messages and pop-up real-time outbid notifications, and view and search the catalog using a mobile app, available on both iOS and Android devices.
Cloud Deployment: A secure and accessible cloud-based solution allows teams to coordinate across platforms from anywhere. Admins can track and manage the auction process with simultaneous access. Safely stores retrievable donor information.
Tracking: Monitor and track the entire fundraising process, including donated items, bidders, income from all sources, acquisitions, auction offerings, donor contacts and more.
Payment Processing: Collect payments for auctions, donations, tickets, food and drinks sales, and then print, email or record statements. Leverage integrations with Stripe, a PCI DSS compliant online payment processor, to ensure secure card payments.

Suite Support

The support team is available to answer queries through live chat in addition to the options below.

Email: [email protected].

Phone: Not listed.

Training: Documentations under the user guide page include quick start guides, concepts and resources to help new customers get started. Offers periodic webinars discussing functionality and fundraising-based topics, with Q&A opportunities.

Tickets: Not listed.