Mission CRM Reviews & Pricing

by Serenic Software | Founded 1999, Lakewood, Colorado

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features

Categories:

What is Mission CRM?

Industry Specialties: Serves all industries.

Mission CRM is a sophisticated software solution designed to streamline and enhance fundraising efforts for nonprofit organizations. It excels in managing donor relationships, tracking contributions, and automating various fundraising tasks. This platform is particularly well-suited for nonprofits due to its robust features that cater specifically to the unique needs of these organizations, such as donor management, campaign tracking, and detailed reporting.

Key benefits of Mission CRM include improved donor engagement, increased efficiency in fundraising activities, and comprehensive data insights that help organizations make informed decisions. Popular features include customizable dashboards, automated workflows, and seamless integration with other tools commonly used by nonprofits.

Users have praised Mission CRM for its user-friendly interface and the significant impact it has on their fundraising capabilities. While specific pricing details are not readily available, it is recommended to contact SelectHub for a tailored pricing quote based on individual organizational needs.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

Product Screenshots and Videos

Mission CRM Pricing

Based on our most recent analysis, Mission CRM pricing starts in the range of $100 - $500.

Get Price Quote

Price: $
$
$
$
$

i
Starting From: Undisclosed
Pricing Model: Monthly
Free Trial: No

Training Resources

Mission CRM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Mission CRM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Mission CRM Benefits and Insights

Why use Mission CRM?

Key differentiators & advantages of Mission CRM

Enhanced Donor Engagement: Mission CRM allows for personalized communication with donors, increasing their connection to your cause and boosting retention rates.
Streamlined Fundraising Campaigns: The software simplifies the planning, execution, and tracking of fundraising campaigns, ensuring more efficient use of resources and higher success rates.
Comprehensive Reporting: Generate detailed reports on donor activity, campaign performance, and financial metrics, providing valuable insights for strategic decision-making.
Automated Workflows: Automate routine tasks such as donation acknowledgments and follow-up emails, freeing up staff time for more impactful activities.
Improved Data Accuracy: Centralized data management reduces errors and inconsistencies, ensuring that your donor information is always up-to-date and reliable.
Increased Transparency: Provide stakeholders with clear, accessible information about fundraising efforts and outcomes, fostering trust and accountability.
Scalable Solutions: Mission CRM grows with your organization, offering scalable solutions that adapt to increasing fundraising needs and donor bases.
Enhanced Collaboration: Facilitate better teamwork with shared access to donor information and campaign details, ensuring everyone is on the same page.
Cost Efficiency: By optimizing fundraising processes and reducing manual work, Mission CRM helps lower operational costs and maximize the impact of every dollar raised.
Donor Retention Strategies: Utilize data-driven insights to develop and implement effective donor retention strategies, ensuring long-term support for your mission.
Customizable Dashboards: Tailor dashboards to display the most relevant metrics and KPIs, providing a quick overview of your fundraising performance at a glance.
Enhanced Security: Robust security features protect sensitive donor information, ensuring compliance with data protection regulations and maintaining donor trust.
Mobile Accessibility: Access Mission CRM from any device, allowing your team to manage fundraising activities and donor interactions on-the-go.
Integration Capabilities: Seamlessly integrate with other tools and platforms, such as email marketing services and accounting software, for a cohesive fundraising ecosystem.
Volunteer Management: Efficiently manage volunteer information and activities, ensuring that your volunteer workforce is effectively utilized and engaged.

Industry Expertise

Mission CRM is designed for nonprofits and is particularly well-suited for organizations that are looking to move away from legacy desktop software and embrace a cloud-based solution for managing donor relationships, fundraising efforts, and financial data.

Synopsis of User Ratings and Reviews

Based on an aggregate of Mission CRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Donor Management: Mission CRM provides a centralized hub for managing donor information and interactions, which can be particularly valuable for fundraising efforts.
Reporting: The software offers robust reporting tools that allow organizations to track donations, measure campaign effectiveness, and gain insights into donor engagement.
Microsoft Integration: Mission CRM's seamless integration with Microsoft Dynamics 365 is a significant advantage, as it enhances functionality and simplifies data management for users already familiar with the Microsoft ecosystem.
Workflows: Customizable workflows within Mission CRM can automate various tasks, such as sending acknowledgments or scheduling follow-ups, freeing up staff to focus on more strategic activities.

Cons

Initial Setup Complexity: Getting started with Mission CRM can be pretty complicated and may need a good amount of technical know-how, which might be difficult for non-technical users.
Customer Support Concerns: Feedback on customer support is a mixed bag, with some users finding it responsive while others feel there's room for improvement.

Researcher's Summary:

Is Mission CRM a mission critical tool for nonprofits, or does it miss the mark? Mission CRM is a popular choice for nonprofits seeking to streamline their fundraising efforts and cultivate strong donor relationships. Users praise the software's donor management capabilities, which provide a centralized hub for tracking donor information, donations, and interactions. The comprehensive reporting tools offered by Mission CRM are another significant advantage, allowing organizations to gain insights into their fundraising performance and make data-driven decisions. However, the initial setup process is often cited as a drawback, with some users finding it complex and time-consuming, potentially requiring additional technical expertise. While some appreciate the responsiveness of customer support, others suggest there is room for improvement.

Mission CRM's integration with Microsoft Dynamics 365 is a key differentiating factor, particularly for organizations already invested in the Microsoft ecosystem. This integration allows for seamless data flow and enhanced functionality. For example, users can leverage Dynamics 365's marketing automation capabilities to create targeted fundraising campaigns directly within Mission CRM. This level of integration is not commonly found in other fundraising-focused CRM solutions and can be a significant advantage for organizations seeking a unified platform.

Overall, Mission CRM is best suited for medium to large nonprofits with dedicated fundraising teams who can invest the time and resources required for initial setup and customization. The software's robust features, particularly its integration with Microsoft Dynamics 365, make it a compelling option for organizations looking to optimize their fundraising operations and build lasting relationships with their donors. However, smaller nonprofits with limited resources may find the complexity and cost of Mission CRM prohibitive and may be better served by more user-friendly and affordable alternatives.

Key Features

Notable Mission CRM features include:

Donor Management: Comprehensive tools for tracking donor information, including contact details, donation history, and engagement metrics.
Campaign Management: Create, manage, and analyze fundraising campaigns with detailed reporting and performance tracking.
Event Management: Organize and manage events with features for registration, ticketing, and attendee tracking.
Automated Workflows: Streamline repetitive tasks with customizable automation rules for donor communications and follow-ups.
Customizable Dashboards: Tailor dashboards to display key metrics and insights relevant to your organization’s goals.
Integration with Microsoft Dynamics 365: Seamlessly integrates with Microsoft Dynamics 365 for enhanced CRM capabilities and data synchronization.
Grant Management: Track grant applications, deadlines, and reporting requirements to ensure compliance and maximize funding opportunities.
Mobile Access: Access Mission CRM features on-the-go with a mobile-friendly interface, ensuring you can manage your fundraising efforts from anywhere.
Reporting and Analytics: Generate detailed reports and analytics to measure the effectiveness of your fundraising strategies and make data-driven decisions.
Volunteer Management: Tools for recruiting, scheduling, and tracking volunteer activities and hours.
Secure Payment Processing: Integrated payment processing options to securely handle donations and transactions.
Constituent Portal: Provide donors and constituents with a self-service portal to manage their profiles, donations, and event registrations.
Segmentation and Targeting: Advanced segmentation tools to target specific donor groups with personalized communications and appeals.
Multi-Channel Communication: Support for email, SMS, and social media campaigns to engage donors across various platforms.
Data Import and Export: Easily import and export data to and from other systems, ensuring seamless data migration and integration.
Custom Fields and Forms: Create custom fields and forms to capture unique data points specific to your organization’s needs.
Recurring Donations: Set up and manage recurring donation schedules to provide a steady stream of funding.
Gift Matching: Track and manage corporate gift matching programs to maximize donation potential.
Compliance and Security: Ensure data security and compliance with industry standards and regulations.