Webfleet Reviews & Pricing

by Bridgestone | Founded 2004, Amsterdam, Holland

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Overview Pricing Benefits Reviews Features

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What is Webfleet?

Industry Specialties: Serves all industries

Webfleet, earlier known as TomTom Telematics, offers cloud-based tools for passenger transport, trucks, LCVs, EVs, trailers and powered assets. It provides inclusions for asset and vehicle tracking, driver identification, professional navigation and traffic, business integrations, green and safe driving, workflow management and fleet optimization. It enables business and fleet administrators to monitor vehicles, optimize routes, increase safety and reduce operational costs.

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User Sentiment

Based on 71 reviews:

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Product Screenshots and Videos

Webfleet Pricing

Based on our most recent analysis, Webfleet pricing starts at $24 (Monthly).

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Starting From: $23.95
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Webfleet is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Webfleet:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Webfleet Benefits and Insights

Why use Webfleet?

Key differentiators & advantages of Webfleet

Stay Informed: Assign tasks to nearest drivers and get notified before EVs reach critical battery levels with live monitoring and accessible updates on the go.
Save Time: Remove redundant tasks and operations to leave more time to focus on core business areas.
Reduce Workload: Decrease manual work and administration with automated workflows and reporting. Keeps administrators informed about vehicle location and order status in real time.
Improves Driving Behavior: Encourage correct driving practices with real-time tracking and identifying unwanted driver behavior before they turn into unexpected challenges.
Fuel Savings: Save fuel costs with better planning based on in-depth insights and real-time fleet tracking data.

Industry Expertise

Serves utilities, healthcare, construction, towing, delivery, passenger transport and service industries.

Webfleet Reviews

Average customer reviews & user sentiment summary for Webfleet:

71 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Webfleet reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Extensive Features: Most users say that it offers a comprehensive suite of features.
Driver Tracking: According to more than 60% of users who reviewed this aspect, it supports an accurate view of vehicles and tracks driver location and speed in a simplified dashboard.

Cons

Customer Support: Their customer support is unhelpful and can take days to respond, according to more than 75% of users who reviewed this aspect.
Challenging Installation: According to all users who reviewed this con, the initial setup is slow and cumbersome.
High Pricing: Most users who mentioned this con said that the software isn’t easy on the pocket.

Researcher's Summary:

Webfleet is a cloud and SaaS tool that offers telematics inclusions to businesses of all sizes. User reviews suggest that it provides an extensive set of features, eliminating the need for multiple solutions. The driver and vehicle tracking tool is another noteworthy offering. However, companies looking for a software that’s simple to install with responsive customer support may want to reconsider. Additionally, its pricing is higher than most competitors offering similar features and services.

Key Features

Fleet Management: Manage fleets, including busses, trucks, cars and vans, using several tools.
Vehicle Tracking: Key features include live vehicle tracking and informative tracing. Receive instant alerts and notifications with a mileage registering logbook and dedicated Tachograph Manager.
Fleet Optimization: Access a comprehensive dashboard, including real-time data updates and extensive reports. Receive notifications for order status updates, vehicle maintenance and vehicles moving outside a geofenced area.
Workflow Management: Automatically manage order and job workflow operations. Offers dynamic dispatching tools. Facilitates work time registration and planning with TomTom traffic insights to share accurate ETAs with clients and customers.
Green and Safe Driving: Offers direct driver feedback and predictive suggestions to improve driver behavior. Access historical and real-time fuel emission and consumption insights. Get notified of vehicle issues based on live mileage information.
Business Integration: Provides seamless integration with pre-existing third-party tools like Cartright, Parkd, FleetCheck, EasyTrans and AdvanceDispatch.
Mileage Tracking: Records trip data automatically and ensures HMRC compliance. View driver scores and trip and company details from any location.
Navigation and Traffic: Receive accurate traffic information and choose faster routes and ETAs. Factors vehicle types, weight, size and speed to create optimized fleet routes.
Digital Tachograph: Records details such as journey distance, speed and time through a digital tachograph fitted with vehicles. Analyze driver card and vehicle information regularly.
Asset Tracking: Gain visibility into vehicle and asset locations and information on maps. Prevent vehicle thefts through prompt alerts on detecting unauthorized movements.
Electric Vehicles: Monitor EVs and ICE vehicles. Plan job dispatches based on EV charge information. Receive updates and notifications for real-time charge levels and view charging points using the map feature.