SmartMoving Reviews & Pricing

by SmartMoving Software | Founded 2018, Dallas, Texas

REQUEST WITH NO OBLIGATION$ Request Pricing Get Free Demo

Request Pricing Request Demo

Overview Pricing Benefits Reviews Features

Categories:

What is SmartMoving?

Industry Specialties: Residential, Commercial, Government.

SmartMoving is a moderately priced software solution designed for small to medium-sized moving companies seeking streamlined operations and enhanced profitability. This online platform offers a comprehensive suite of tools, including CRM, fleet management, dispatching, billing, and customer communication features, all within a single interface.

Key benefits for users include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. Users appreciate its ease of implementation and responsive customer support.

Starting at $399, SmartMoving's pricing might vary based on specific requirements. For a tailored pricing quote, it is recommended to contact SelectHub directly.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

Try Before You Buy.

Request a Free Demo Today!

Request Demo

It's completely free!

User Sentiment

Based on 62 reviews:

Add your rating:

Product Screenshots and Videos

SmartMoving Pricing

Based on our most recent analysis, SmartMoving pricing starts at $399 (Monthly).

Get Price Quote

Price: $
$
$
$
$

i
Starting From: $399
Pricing Model: Monthly
Free Trial: No

Training Resources

SmartMoving is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SmartMoving:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SmartMoving Benefits and Insights

Why use SmartMoving?

Key differentiators & advantages of SmartMoving

Improved Efficiency: Streamline operations by automating routine tasks, allowing your team to focus on higher-value activities.
Enhanced Customer Relationships: Utilize CRM features to track customer interactions and preferences, leading to more personalized service and higher satisfaction rates.
Optimized Fleet Utilization: Monitor and manage your fleet in real-time, reducing downtime and ensuring vehicles are used to their full potential.
Data-Driven Decisions: Access comprehensive analytics and reports to make informed decisions that drive business growth and operational improvements.
Cost Savings: Reduce operational costs through better resource allocation and minimized manual errors, leading to increased profitability.
Scalability: Easily scale your operations as your business grows, without the need for significant additional investment in new systems.
Compliance Management: Stay compliant with industry regulations by maintaining accurate records and automating compliance-related tasks.
Enhanced Communication: Improve internal and external communication with integrated messaging and notification systems, ensuring everyone is on the same page.
Increased Accountability: Track task assignments and completions, fostering a culture of accountability and transparency within your team.
Customer Retention: Leverage CRM insights to proactively address customer needs and concerns, boosting loyalty and repeat business.
Time Management: Efficiently schedule and dispatch tasks, reducing idle time and ensuring timely service delivery.
Resource Optimization: Allocate resources more effectively by understanding demand patterns and adjusting accordingly.
Reduced Paperwork: Digitize records and workflows, minimizing the need for physical paperwork and reducing the risk of lost or misplaced documents.
Real-Time Updates: Provide your team with real-time updates on job statuses and fleet locations, enhancing coordination and responsiveness.
Customer Insights: Gain deeper insights into customer behavior and preferences, enabling more targeted marketing and service strategies.

Industry Expertise

SmartMoving is a robust software platform that is particularly well-suited for moving companies focused on long-distance, interstate moves, and storage services, as it offers in-depth tracking and management capabilities for these aspects of the business.

SmartMoving Reviews

Average customer reviews & user sentiment summary for SmartMoving:

62 reviews

98%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SmartMoving reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Operations: Users praise SmartMoving for its ability to consolidate various aspects of their business, such as scheduling, dispatching, and customer management, into a single platform.
Automation Capabilities: SmartMoving automates tasks like pricing and invoicing, freeing up time and reducing the risk of errors.
Improved Communication: The software includes features like text messaging that enhance communication with both customers and field staff.
Real-Time Tracking: SmartMoving provides real-time tracking of vehicles and crews, which can optimize dispatching and improve customer service.

Cons

Occasional Bugs: Some users have reported experiencing occasional bugs within the software.
Learning Curve: New users may face a learning curve when getting accustomed to the software's features and interface.

Researcher's Summary:

Is SmartMoving truly a "smart" move for businesses in the moving industry? User reviews from the past year suggest that it's a solid choice, particularly for small to medium-sized businesses. SmartMoving shines in its integration of CRM and fleet management, a feature users consistently praise for streamlining operations. One user emphasized the time-saving benefits, stating that "the amount of time we save alone is worth the cost," highlighting how SmartMoving's comprehensive approach leads to increased efficiency. However, some users pointed out a learning curve, indicating that new users might need some time to acclimate to the software. While generally positive, there are mentions of occasional bugs and pricing concerns related to text messaging.

SmartMoving's key differentiator is its unified platform, which sets it apart from competitors that might offer separate solutions for CRM and fleet management. This integration is crucial for moving companies as it enables them to manage leads, schedule moves, track vehicles, and communicate with customers all within a single system. This centralization not only simplifies workflows but also reduces the risk of errors and miscommunication. Overall, SmartMoving appears to be a valuable tool for moving companies looking to enhance organization, efficiency, and customer satisfaction, particularly those transitioning from manual processes or disjointed systems.

Key Features

Notable SmartMoving features include:

Comprehensive Dashboard: Provides a centralized view of all operations, including fleet status, job schedules, and performance metrics.
Real-Time GPS Tracking: Monitors vehicle locations in real-time, ensuring efficient route management and timely deliveries.
Automated Dispatching: Streamlines the assignment of jobs to available vehicles, optimizing resource allocation and reducing idle time.
Customer Relationship Management (CRM): Integrates customer data, communication history, and service records to enhance client interactions and retention.
Inventory Management: Tracks inventory levels, usage, and restocking needs, ensuring that supplies are always available when needed.
Job Scheduling: Allows for the creation, modification, and tracking of job schedules, ensuring that all tasks are completed on time.
Billing and Invoicing: Automates the generation of invoices and tracks payments, simplifying the financial management process.
Mobile App Integration: Provides drivers and field workers with access to job details, navigation, and communication tools via their mobile devices.
Reporting and Analytics: Generates detailed reports on various aspects of the business, from fleet performance to customer satisfaction, aiding in data-driven decision-making.
Maintenance Scheduling: Keeps track of vehicle maintenance schedules and alerts managers when service is due, reducing downtime and extending vehicle life.
Customizable Workflows: Allows businesses to tailor the software to their specific operational needs, enhancing efficiency and productivity.
Integration with Third-Party Tools: Seamlessly connects with other software solutions such as accounting systems, enhancing overall business operations.
Secure Data Storage: Ensures that all business and customer data is stored securely, complying with industry standards and regulations.
Driver Performance Monitoring: Tracks driver behavior and performance, providing insights that can be used to improve safety and efficiency.
Customer Portal: Offers clients a self-service portal where they can view job statuses, invoices, and communicate with the service provider.