Nextraq Reviews & Pricing

by Nextraq | Founded 2000, Atlanta, GA

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Overview Pricing Benefits Reviews Features

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What is Nextraq?

Industry Specialties: Serves all industries

NexTraq is a Michelin Group company that enables organizations to monitor fleet and driver activities, track fleets and mobile assets in real time, and keep up with vehicle maintenance schedules.

It facilitates driver safety, fleet visibility and productivity, mobile workforce management, maintenance and ELD compliance. Users can track, observe and analyze fleet fuel consumption, check precise ETAs and manage payroll administration. It offers cloud-based inclusions and dedicated support on Android and iOS devices.

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User Sentiment

Based on 95 reviews:

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Nextraq Pricing

Based on our most recent analysis, Nextraq pricing starts at $22 (Per Unit, Monthly).

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Starting From: $22
Pricing Model: Per Unit, Monthly
Free Trial: Yes, Request for Free

Training Resources

Nextraq is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Nextraq:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Nextraq Benefits and Insights

Why use Nextraq?

Key differentiators & advantages of Nextraq

Improve Driver Safety: Identify and eliminate unsafe driving practices with real-time tracking and dashcam features. Take prompt action and improve productivity by monitoring issues such as hard braking, speeding, and aggressive or distracted driving.
Enhance Training: Improve driver accountability with in-depth insights into driving style and events. Leverage safety scorecard data and online training courses customized to suit individual driver challenges.
Inform Decision-Making: Make smarter decisions with access to actionable insights and 30+ live alerts about vehicle and driver performance.
Protect Assets: Boost asset safety with geofencing alerts that send live updates whenever vehicles enter or exit geofenced areas. Prohibits authorized after-hour usage of company vehicles using preset trigger alerts.
Reduce Manual Work: Automate tedious and repetitive tasks using RODS, HOS, automated scheduling and maintenance logs, and DVIR. Automated workflows, reminders and alerts enable fleet administrators to focus on critical tasks and planning.

Industry Expertise

Serves multiple industries, including manufacturing, services, government and public safety, utilities, transportation, agriculture and construction.

Nextraq Reviews

Average customer reviews & user sentiment summary for Nextraq:

95 reviews

74%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Nextraq reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Friendly: More than 85% of user reviews indicate that its dashboard is intuitive and easy-to-use for most functionalities.
Reporting Tools: Approximately 90% of users who reviewed reporting mentioned that it provides insightful, easy-to-read and visually interactive reports.
GPS Tracking: The software lets fleet administrators monitor and track their vehicles and drivers from multiple locations, which is a plus according to 85% of users.
Customizable: Almost all users who reviewed customization suggest that the software offers several options for fleet tracking, reporting and asset maintenance.

Cons

Customer Support: The customer assistance team provides unhelpful and slow resolutions, according to more than 75% of users.

Researcher's Summary:

Nextraq is a comprehensive, cloud-based system that covers all aspects of fleet management. Its easy-to-use interface, simple navigation and useful features are some noteworthy offerings. Reporting, GPS tracking and customizability are valuable pros mentioned in user reviews. However, their customer support is lacking and needs improvement.

All in all, it’s a good solution for those looking for vehicle and asset tracking tools for commercial fleets.

Key Features

Driver Safety

DashCam: Provides in-vehicle cameras that capture wide-angle HD videos with night vision support. Receive real-time accident alerts with GPS location and video recordings for fleet administrators and managers.
Distracted Driving: Eliminates driver distraction by declining access to emails, games, web browsers and texting apps on smartphones or tablets while driving.
Driver Behavior: Increases driver awareness by informing them via beeps while aggressively cornering, hard braking and speeding. Create safety scorecards based on several parameters to accordingly coach and reward behavior.

Fleet Visibility and Productivity

Asset Tracking: Offers cellular asset tracking and satellite-based devices to monitor authorized equipment usage and optimize fleet operations. Works in remote locations with harsh industrial conditions.
Fuel Management: Track and monitor fuel consumption through fuel integration and detailed reports. Notifies administrators of vehicle and fuel issues, simplifies IFTA tax return operations, identifies idling and after-work use and eliminates unauthorized fuel card usage.
Geofencing and Mapping: Build geofencing around job sites and customer and vendor locations. Receive real-time notifications for employee check-ins and outs and unauthorized equipment and vehicle usage. Access a comprehensive fleet view through various maps like terrain, satellite and roads. Provides essential information about zip codes, cities, weather, doppler radar and traffic.
Integration: Offers integration with several third-party fuel card, maintenance, routing and general solutions such as ServiceTitan, Vonigo, Fleetio, Accela, Oracle Field Service Management and Jonas Construction.
Alerts: Receive instant notifications for events associated with equipment, vehicle and driver activities on smartphones, tablets or laptops. Sends real-time alerts for scheduled maintenance checks for tires, filters, fluids and belts. Select notification frequency, vehicles covered and alert types based on preferences.
Sensors: Monitor cargo temperature for refrigerated trailers and trucks in real time. Ensures compliance with FSMA and other essential government regulations. Receive text and email alerts after reaching a preset temperature to avoid spoilage due to excessively hot or cold cargos.
Vehicle Tracking: View and track individual vehicle or fleet locations from smartphones, tablets or desktops. Tracks several activities, including start and stop time and stop duration. Offers various vehicle trackers suitable for all vehicle types.

Mobile Workforce

Driver Assignment: Automatically match vehicles with suitable drivers using unique driver key fobs.
Dispatching: Streamlines dispatch operations with automatic job scheduling and by connecting dispatch with suitable vehicles. Employees can share ETA’s with customers and capture digitized signatures and images for proof of delivery.
Job Boards: Create and edit jobs using scheduling calendar tools. View unassigned jobs through drag-and-drop scheduling. Check job status changes and pending appointments and jobs in real time.
Mobile App: Offers dedicated mobile support for drivers and managers on Android and iOS smartphones. Remotely monitor, track and manage operations from a single dashboard.
Routing: One-click functionality simplifies and optimizes routing procedures. Share optimized dispatch routes with the driver’s mobile app or in-vehicle Garmin tool.
Time and Attendance: Document employee clock-ins and outs and manage work hours. Run workforce attendance reports, add notes for status changes and access attendance history with a graphical work hours view.

Maintenance and ELD Compliance

ELD Compliance: View DVIR and HOS with a single click. Transfer data via FMCSA web services, emails or Bluetooth for roadside inspections. Access crucial information such as odometer, location, sleeper or driving status and create notes for optimized recordkeeping.
Maintenance: Automates data collection and streamlines preventive maintenance activities. Receive reminder alerts for DTC, logs and maintenance schedules.
Vehicle Inspection: Customize forms with inspection checklists and detailed reports for mowers, trailers, vehicles and equipment.
Reporting and Metrics: Access 40+ detailed reports for fleet management and optimization. Includes fuel efficiency, fleet status goal, activity, start/stop and ideal reports.