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#52

GPS Insight is ranked #52 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

GPS Insight Pricing

Based on our most recent analysis, GPS Insight pricing starts at $15 (Per Vehicle, Monthly).

Price
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Starting From
$15
Pricing Model
Per Vehicle, Monthly
Free Trial
Yes, Request for Free

Training Resources

GPS Insight is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GPS Insight:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GPS Insight Benefits and Insights

Why use GPS Insight?

Key differentiators & advantages of GPS Insight

  • Reduce Fuel Cost: Minimize unnecessary fuel consumption and costs by tracking wastage. Helps identify and eliminate unwanted driver behaviors such as unauthorized vehicle usage, fuel frauds, overspeeding, idling and avoiding long dispatch routes. 
  • Optimize Productivity: Monitor and train drivers with GPS-powered tracking from any location. Visibility across the fleet and insightful reports help create strategic plans to improve performance. 
  • Reduce Labor Expense: Ensures better driver accountability with vehicle tracking and HOS tools to calculate productive working hours and minimize unnecessary driver overtimes. 
  • Enhance Safety: Improve driver and fleet safety with real-time fleet tracking and driver behavior monitoring. AI helps analyze road behaviors and alerts drivers during high-risk situations. 
  • Emphasize Sustainability: Minimize carbon footprint with fuel consumption tracking, vehicle maintenance and following shortest routes for dispatches. 
  • Minimize Downtime: Reduce unanticipated vehicle breakdowns and dodge major repairs with customizable maintenance schedules. Identify problem areas in advance and implement a proactive approach. 
  • Improve Customer Satisfaction: Boost customer experiences with quick dispatches, easy billing, prompt emergency responses and verification at job completion. 

Industry Expertise

Offers customized solutions to state governments and commercial fleet industries.

GPS Insight Reviews

Average customer reviews & user sentiment summary for GPS Insight:

User satisfaction level icon: excellent

312 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of GPS Insight reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User Friendly: Offers comprehensive and easy-to-use tools, according to 90% of users who mention its interface and features.
  • Customer Service: About 93% of users who reviewed this pro say their service agents provide quick solutions and technical information.
  • Installation: About 88% of users who mentioned this pro said it’s easy to install and adapt within the company by on-field and off-field staff.

Cons

  • Tracking and Updates: According to most users, harsh weather conditions significantly affect fleet location accuracy and slow down live location updates.
  • Hardware Issues: According to more than 88% of users who reviewed this con, hardware glitches result in faulty ELD implementation.
  • Reporting: About all users who mentioned this con said their technician activity reports are complicated to understand.

Researcher's Summary:

GPS Insight is a comprehensive solution offering GPS tracking, smart cameras, field service and compliance management solutions to businesses of all sizes. It's a great option for those looking for a simple solution, with easy installation and helpful customer service. Reporting, hardware glitches and unreliable tracking updates are some issues commonly encountered by users. In a nutshell, companies looking for an economic system that offers extensive features can give it a try.

Key Features

  • GPS Tracking:  
    • Vehicles: View live and historical fleet locations at all times. Monitor driver behavior and train drivers based on detailed vehicle and driver information. Receive preventative maintenance and vehicle diagnostic alerts. 
    • Trailers: Offers visibility into yard and trailer operations. Monitors asset location and usage, verifies drops and pickups and manages maintenance activities. 
    • Heavy Equipment: Monitor and safeguard assets from ineffective utilization, unauthorized usage and theft. Access in-depth utilization metrics and real-time locations. 
    • Switches and Sensors: Get live alerts and notifications on threshold violations and movement. Monitor asset health and usage and maintain refrigeration temperatures. Protect assets and human resources through Bluetooth-powered communication and remote panic buttons. 
  • Smart Cameras: Captures and saves on-road footage hours. Detects unwanted driver behavior, distractions, overspeeding, driver drowsiness, hard braking and keeps a check on seatbelt compliance and traffic signal violations. Alerts fleet administrators against driver stop sign violations. Monitor and analyze individual and group scores based on several parameters. 
  • Field Service Management:  
    • Scheduling and Dispatch: Schedule jobs to optimize team productivity. View team member activities, availability and work status on a customizable calendar. Offers a map view of job locations and time insights. Assign job technicians based on skillsets and customer locations. 
    • Work Orders and Estimates: Create and track estimates, change lead status and opportunities and make insight-based decisions. Technicians can manage mobile processes, including signatures, notes, sketches, capture photos, create quotes and showcase products and services. 
    • Invoicing and Payments: Customize invoices with company branding, including details like sketches, photos, contact information and logos. Export to PDFs or directly share links with customers. Build customizable product and service catalogs. 
    • Customer Management: Access and manage complete customer information, including audit history, activity notes, billing terms and locations. View the service history of invoices and payments. Manage customers’ schedules and installed equipment in a few clicks. 
    • QuickBooks Integration: Provides two-way synchronized QuickBooks integration that updates online accounts, customer records, invoices and field service management solution with a single entry. 
  • ELD: Track and save HOS details and ensure compliance, including DOT and FMCSA, without manual intervention. Supports tablets and smartphones with Android and Apple operating systems. 
  • DVIR: Offers on-mobile checklist-type forms and automatic reporting. Utilize speech-to-text tools and multi-lingual support. Customize DVIR points based on individuals and vehicle class or types. 
  • Ecosystem: Access a flexible marketplace to partner with automation, AI, business analytics and IoT clients as a white label reseller or a referral/reseller partner. 
  • Integrations: Integrates with various pre-existing business management, load tracking, routing, safety, fleet management and maintenance solutions such as Epicor, ServiceTitan, Jonas construction software, Fleetio and TruckerTools. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Inaccurate fleet location and slow updates during harsh weather conditions. 
  •  Hardware glitches in ELD implementation. 
  •  Customers find it difficult to comprehend technician activity reports. 

Suite Support

mail_outlineEmail: [email protected]. Chatbot assistance is available.
phonePhone: (866) 477-4321 (Ext. 2).
schoolTraining: Not available.
local_offerTickets: Navigate to its contact us portal to raise a ticket.
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