Motive Reviews & Pricing

by Motive Technologies, Inc | Founded 2013, San Francisco, CA

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Overview Pricing Benefits Reviews Features

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What is Motive?

Industry Specialties: Trucking, Logistics, Field Service, Construction, Passenger Transit

Motive (formerly KeepTruckin) is a fleet operations platform that offers hardware and software modules to track and manage fleets. The integrated approach helps users boost the safety, profitability and productivity of their daily tasks.

It offers real-time vehicle tracking, utilization and inspection, including driver coaching modules to streamline and optimize fleet operations management. It also provides service and diagnostic reminders for vehicles that help lower maintenance costs and avoid vehicle breakdowns.

Key capabilities include fleet tracking, telematics, compliance management, fuel management, fleet maintenance, driver monitoring and IFTA reporting. A driver app helps connect to the main interface via Bluetooth.

It’s suitable for businesses of all sizes that manage fleets of vehicles. Users can opt for a free trial and demo before implementation. Its pricing starts from $35 per vehicle per month.

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User Sentiment

Based on 2439 reviews:

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Motive Pricing

Based on our most recent analysis, Motive pricing starts at $35 (Per Vehicle, Monthly).

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Starting From: $35
Pricing Model: Per Vehicle, Monthly
Free Trial: Yes, Request for Free

Training Resources

Motive is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Motive:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Motive Benefits and Insights

Why use Motive?

Key differentiators & advantages of Motive

Enhance Driver Safety: Prevent road accidents through AI-powered safety solutions. Reduce false detections and alerts with advanced AI dash cams and in-vehicle notifications.
Facilitate Driver Coaching: Access to customized driver coaching modules. Analyze and derive insights from individual driver video recordings with the in-house safety workforce.
Reduce Idling Time: Analyze Motive data to identify excessive idling by driver or vehicle. Take action with coaching or route optimization to reduce idling time.
Optimize Fuel Efficiency: Save up to 10% on fuel costs annually with an AI-driver fuel program. Support smart decision-making with access to fuel trends, efficiency factors and driver insights such as idle time, over RPM and hard braking.
Facilitate Maintenance: Reduce vehicle repairs and improve fleet uptime by supporting a proactive approach to vehicle maintenance.
Save Time: Eliminate manual data entry and save time spent on compliance tasks by generating automated reports.
Simplifie Workflows: Handle and streamline tasks end-to-end by integrating HoS with GPS data, live dispatch updates and quick documentation.

Industry Expertise

The solution is beneficial for all sectors that operate fleets of vehicles, including construction, field service, food and beverages, oil and gas, passenger transit, delivery, agriculture, trucking, and logistics.

Motive Reviews

Average customer reviews & user sentiment summary for Motive:

2439 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Motive reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy-to-Use: Its user interface is straightforward to navigate and use features, according to about 100% of reviewers.
ELD Capabilities: According to 80% of users who reviewed this pro, the ELD features are a great tool, especially for recording HOS and ensuring regulatory compliance.
Customer Support: About all of the users who mentioned this pro said their technical support team is professional and helpful.
Installation: Nearly all users said that the initial system setup is quick and simple.
Pricing: According to most users who reviewed this aspect, the product is reasonably priced compared with its other solutions offering similar features.

Cons

Challenging Edits: It is challenging to edit on and off duty and driving time errors, according to most reviews that mention this aspect.
Internet Setup: According to 100% of users who reviewed this con, the vendor should offer better connectivity options with their setup tablet.

Researcher's Summary:

Motive is a robust and scalable fleet management solution that empowers businesses to optimize fleet operations and prioritize driver safety. Its adaptable interface, ELD, customer support, installation and pricing make it stand out from its competitors like Geotab, Fleetio and Samsara.

GPS tracking provides a comprehensive view of fleet activity, including vehicle location, driver behavior and estimated arrival times. This empowers data-driven decision-making and improves customer service. Automating manual tasks like route planning, dispatch and driver logs reduces human error and frees up valuable time for drivers and dispatchers.

It also offers hardware modules like AI dashcams and ELD devices. Users can install them in vehicles to better monitor and track performance. In-vehicle monitoring enables proactive driver coaching, helping address risky behaviors and fostering a safety-focused culture.

The platform caters to businesses of all sizes seeking to streamline fleet operations, improve driver performance and gain valuable insights into their fleet activity. Its scalability makes it suitable for both growing businesses and established fleets with complex needs.

While the platform is easy to use, implementing advanced features might require some initial setup time. However, the long-term benefits of efficiency, safety and cost savings make it a worthwhile investment.

Key Features

ELD Compliance: Simplify ELD compliance with FMCSA registration. Pass DOT audit checks with violation alerts and automatic log audit procedures. Drivers can focus on driving and get real-time HOS violation alerts. Use the system in remote locations without a network.
Vehicle Tracking: Access GPS-enabled driver and vehicle tracking capabilities from any location. Get live updates and insights into fleets about vehicle destinations, fault codes, directions and speed. Share ETAs with customers to improve visibility and customer satisfaction and avoid unnecessary check-in calls.
Smart Dashcam: Access AI videos to identify risky driver behavior that requires supportive evidence-based driver coaching. Create, store and manage videos that can act as evidence and help avoid false claims during accidents.
IFTA Reporting: Automate tax reporting and minimize the administrative burden associated with manual fuel tax calculations. Reduce the chances of human errors and inconsistencies. Add fuel receipts from CSV files by fuel vendors using the app from any location.
Safety and Coaching: Identify unwanted driver behavior and avoid accidents with personalized self-coaching based on captured videos. Enable managers to use driver scores to reward and encourage best-performing drivers.
Vehicle Utilization: Automatically spot idling vehicles. Access a comprehensive dashboard with utilization rates based on terminal groups, drivers or vehicles.
Asset Tracking: Enable trailer and asset tracking in real time using an asset gateway. Access historical and live location information to avoid yard hunts, vehicle misuse and thefts. Improve customer experiences with automated geofence status alerts.
Inspection and Diagnostic: Provide customizable fleet and equipment inspection forms. Get custom alerts for fleet defects. Administrators can analyze maintenance trends and asset health with advanced reports, detailed vehicle information and inspection history.
Messaging Center: Send messages to fleet managers and drivers through the dashboard to simplify communication. Push automatic distraction-free notifications and alerts to drivers when vehicles are at rest. Broadcast messages to multiple drivers at once that include delivery and read receipts.
Driver Workflow Management: Access a driver app for dispatch assistance. An intuitive interface with step-by-step instructions helps streamline driver operations. Check tasks automatically on the app after drivers reach specified locations.
Open API: Provide free access to developer accounts to integrate solutions with pre-existing operations, workflows and platforms. Deliver end-to-end assistance with the self-developer portal.
App Marketplace: Get several apps, including Uber Freights, Convoy, Sentry, RoseRocket, ProTransport and more.
Facility Insights: Gain in-depth warehouse details, including time of arrival, average vehicle dwell time, total stops, address and carrier reviews to streamline vehicle scheduling tasks.
Wifi Hotspot: Drivers can access an instant 4G LTE hotspot in vehicles. Share HOS, event and vehicle information in real time.
Smart Load Board: Use tailored recommendations to match suitable loads. Select from a list of 1000+ loads from verified brokers with details like weight, commodities and rates.

Approach to Common Challenges

Accurate Real-Time Visibility: Eliminate guesswork with Motive's real-time GPS tracking. Track the location and status of every vehicle to gain instant insights into driver activity, stops, routes and estimated arrival times. Make informed decisions that optimize fleet operations and improve customer service.
Reduced Human Error: Automate manual tasks like driver logs, route planning and dispatch. Minimize errors and improve data accuracy by removing the risk of human mistakes in tedious operations.
Improved Driver Performance and Safety: Prioritize driver safety by monitoring behavior with in-vehicle cameras and sensors. Pinpoint risky driving habits like speeding, harsh braking or distracted driving. Identify these issues to implement targeted coaching programs and minimize the risk of accidents.
Proactive Maintenance: Prevent costly breakdowns with proactive maintenance. Motive's diagnostics helps schedule preventive maintenance reminders based on mileage or engine health. Proactively identify potential issues before they escalate to maximize fleet uptime and minimize downtime.
Enhanced Customer Satisfaction: Deliver exceptional customer service through improved on-time deliveries and streamlined communication. Monitor driver progress and anticipate potential delays, keeping customers informed about their deliveries. Automate tasks and ensure a smoother overall experience for customers.

Cost of Ownership

Frequently asked questions regarding Motive pricing include:

Q: What is Motive’s starting price?

A: Motive’s pricing starts from $35 per vehicle per month. However, there are other plans based on user requirements and the number of vehicles. For a detailed breakdown of Motive’s price range, visit our price guide.

Q: Does Motive offer a free trial?

A: Yes, Motive offers a free trial for users to get a first-hand experience before buying the software.

Q: How much does the Motive ELD cost?

A: The Motive ELD costs $150, and the monthly subscription plan starts at $25.

Limitations

At the time of this review, these are the limitations according to user feedback:

Challenging to edit ELD logs.
Cumbersome to resolve driving time inaccuracies.
Dashcam requires better visibility.

Training Resources

Webinars: Attend interactive sessions and live or on-demand webinars by Motive experts for a deep dive into Motive’s connected platform.
Comprehensive Guides: Discover detailed guides on all features to optimize the solution best.
Training Videos: Explore beginner-friendly online training videos to understand how the platform works.

FAQs

Frequently asked questions regarding Motive include:

Q: Why did KeepTruckin change its name to Motive?

A: KeepTruckin changed its name to Motive to reflect its expanded mission beyond the trucking industry. They now assist various industries, from construction to manufacturing, in operating their fleets more safely and efficiently.

Q: Can we use Motive without an internet connection?

A: Yes, Motive works offline. However, drivers need to upload vehicle and personal data periodically using an internet connection. Fortunately, several paid plans include a Wi-Fi hotspot for the users to connect to the internet.

Q: Is Motive ELD FMCSA certified?

A: Yes, Motive ElD is FMCSA certified. The FMCSA approved it as a certified ELD vendor on August 9th, 2016.