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#24

Fleet Complete is ranked #24 in the Fire Department Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Fleet Complete Pricing

Based on our most recent analysis, Fleet Complete pricing starts at $10 (Monthly).

Price
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Starting From
$10
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Fleet Complete is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fleet Complete:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Fleet Complete Benefits and Insights

Why use Fleet Complete?

Key differentiators & advantages of Fleet Complete

  • Boost Efficiency: Optimize routes and reduce fuel costs with automated route planning and data insights that promote informed decision-making. 
  • Enhance Safety: Promotes fleet and driver safety through live vehicle tracking and driver updates. 
  • Customer Satisfaction: Improve customer experience with ETAs, automated routing monitoring, order status alerts and prompt responses. 
  • Avoid Unforeseeable Issues: Maintain asset temperatures and prevent vehicle thefts with live operational status, temperature alerts and location of vehicles within the fleet. 

Industry Expertise

Serves construction, courier, transportation, logistics, services and government industries.

Fleet Complete Reviews

Average customer reviews & user sentiment summary for Fleet Complete:

User satisfaction level icon: good

529 reviews

78%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Fleet Complete reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Map Tracking Capabilities: According to most users who reviewed this pro, their map tracking feature for vehicles and assets is helpful at all times.
  • Installation: Most users who mentioned this pro said that the initial setup is quick and easy.
  • Technician History: The ability to track work history, status and location within their breadcrumbs feature is robust, according to all reviews that mention this aspect.

Cons

  • Challenging Navigation: The software has a tricky user interface, according to most users' reviews that mentioned navigation.
  • Customer Support: According to more than 95% of users who reviewed this con, their customer assistance is slow and unreliable.
  • Hardware: About all users who mentioned this con said that their hardware devices are nonfunctional and can’t be customized as per user convenience.
  • Software Lags: Approximately 75% of users said that the software lags, especially for GPS tracking, reporting, ETAs and ELD.

Researcher's Summary:

Based on the cloud, Fleet Complete serves businesses of all types and sizes. User feedback suggests that the software offers unreliable hardware devices, lags and is challenging to use. Support delays are another con highlighted in user reviews. However, it is great in terms of installation ease, map tracking and accessing technician history.

Key Features

  • Fleet Management: Enables fleet operators and administrators to manage operations from a single dashboard. Offers insights into productivity levels, fleet and driver behavior and other essential metrics. Provides instant vehicle crash alerts. 
  • Task Management: Offers a task tracker with tools for time management, activity tracking and self-assigning tasks. Streamlines vehicle inspections with DVIR and ensures ELD compliance and mechanic log off. 
  • Asset Management: Optimizes vehicle utilization and helps track and protect assets. Provides position reporting with GPS asset snapshots and temperature alerts and prevents vehicle and asset thefts. 
  • Safety and Compliance: Personal tracker ensures lone workers’ safety and security. Provides automatic reporting with sensor technology that monitors general activities, health status, movement and personnel location of those working in hazardous environments. Sends distress alerts for long periods of inactivity. 
  • Dispatch, Delivery and Field Service: Provides route optimization capabilities and improves customer service through ETA boards, digital information capture and automated order scheduling and management. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Unreliable hardware devices. 
  •  Slow and inconsistent customer support. 
  •  ELD and data capture lags. 
  •  Inaccurate location tracking updates. 
  •  Reports aren’t fully customizable. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: 1 (300) 653-395 (toll free).
schoolTraining: White papers and an ROI calculator.
local_offerTickets: Raise an online ticket on its contact page.
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