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#26

eTrucks is ranked #26 in the Fleet Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

eTrucks Pricing

Based on our most recent analysis, eTrucks pricing starts at $15 (Per Vehicle, Monthly).

Price
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Starting From
$14.95
Pricing Model
Per Vehicle, Monthly
Free Trial
Yes, Request for Free

Training Resources

eTrucks is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for eTrucks:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

eTrucks Benefits and Insights

Why use eTrucks?

Key differentiators & advantages of eTrucks

  • Ensure Compliance: Stay on top of the latest fuel tax-related information and get audit reports. Mitigate the risk of fines and penalties with proper compliance reporting.
  • Reduce Paperwork: Get electronic driver logs, mileage data, vehicle inspection reports and fuel tax reports digitally to avoid tons of paperwork.
  • Gain Complete Visibility: Enjoy in-depth visibility of fleet, workforce and costs with interactive dashboards and continuous data monitoring.
  • Increase Driver Safety: Improve driver and fleet safety by taking immediate action using real-time analysis reports on potential hazardous factors. Prevent accidents and save lives by implementing safety policies.
  • Optimize Customer Service: Provide better customer service with geofencing for zones and real-time tractor locations. Update them with real-time developments and accurate arrival and departure times.
  • Improve Fuel Efficiency: Keep track of engine diagnostics, speeding and idle time using analytics data. Improve dispatch and routing and implement effective alerting to streamline fuel management and increase efficiency.

Industry Expertise

Within the eTrucks Fleet Management software industry, expertise involves understanding the unique challenges that electric trucks present, such as managing complex charging schedules and monitoring battery health. It also includes knowledge of governmental regulations and incentives related to electric vehicles. This is in addition to standard fleet management skills including vehicle maintenance, driver management, route optimization, and comprehensive real-time tracking.

eTrucks Reviews

Average customer reviews & user sentiment summary for eTrucks:

User satisfaction level icon: excellent

3 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of eTrucks reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Real-Time Tracking: Users appreciate the ability to monitor vehicle locations and statuses in real-time, enhancing route optimization and response times.
  • Fuel Efficiency Monitoring: The software's tools for tracking fuel usage receive praise for helping to reduce costs and improve environmental sustainability.
  • Maintenance Alerts: eTrucks’ maintenance notification system is lauded for preventing breakdowns and prolonging vehicle lifespans through timely service reminders.
  • Driver Behavior Analysis: Users value insights into driver habits, which contribute to improved safety, accountability, and training opportunities.
  • User-Friendly Interface: The intuitive dashboard and ease of use reduce the learning curve and enhance user adoption rates.
  • Customizable Reports: The software’s reporting functions are highlighted for their flexibility, allowing companies to focus on data that matters most to them.
  • Effective Compliance Management: Clients commend eTrucks for simplifying the management of regulatory requirements, avoiding fines, and ensuring legal operations.
  • Excellent Customer Support: Many reviews point to the responsive customer service team as a crucial factor in troubleshooting and maximizing software benefits.

Cons

  • User Interface Complexity: Users often find eTrucks' interface to be clunky and non-intuitive which steepens the learning curve, particularly for less tech-savvy operators.
  • Integration Issues: eTrucks sometimes faces challenges integrating seamlessly with other in-house systems, leading to data silos and disruptions in workflow.
  • Customization Limitations: There is a sense of frustration among users due to the lack of customization options for reporting and dashboards to fit specific fleet operations.
  • Mobile App Performance: Users report that the mobile application can be sluggish and occasionally unstable, which hinders on-the-go fleet management.
  • Customer Support: Feedback indicates that customer support can be slow to respond and sometimes lacks the in-depth knowledge necessary to solve complex issues quickly.
  • Cost Concerns: Small to mid-sized businesses find the cost of eTrucks to be on the higher side, affecting its adoption in budget-sensitive operations.
  • Software Updates: There are cases of software updates causing temporary dysfunction, making users hesitant about implementing patches and upgrades.
  • GPS Tracking Limitations: The GPS tracking functionality doesn't always provide the desired accuracy, leading to challenges in real-time vehicle tracking.

Researcher's Summary:

User reviews of eTrucks Fleet Management software over the past year paint a mixed picture. While praised for its ease of use, intuitive interface, and affordability compared to competitors, some key weaknesses emerge. Let's delve into the user feedback to understand eTrucks' strengths, weaknesses, and differentiating factors.

Strengths: Users consistently highlight eTrucks' user-friendly interface and intuitive design. One reviewer, a small trucking company owner, stated, "The software is easy to navigate, even for my drivers who aren't tech-savvy. It saves us time and simplifies fleet management." Additionally, eTrucks' affordability is a major selling point, particularly for smaller fleets. A reviewer from a mid-sized logistics company noted, "We switched from [competitor name] due to the high cost. eTrucks offers similar features at a fraction of the price, making it a cost-effective solution."

Weaknesses: While user-friendly, some reviewers found eTrucks' features lacking compared to competitors. One user, managing a large fleet, commented, "The reporting features are basic and lack the customization options I need for in-depth analysis." Another user mentioned, "Integration with third-party applications is limited, making it difficult to connect with our existing systems." These limitations can be dealbreakers for fleets requiring advanced functionalities.

Differentiating factors: eTrucks' mobile app receives positive reviews for its convenience and real-time tracking capabilities. A driver for a long-haul trucking company said, "The mobile app is a lifesaver. I can access my schedule, submit paperwork, and stay connected on the road." Additionally, eTrucks' focus on electric vehicle fleets is seen as a differentiating factor. One reviewer, managing an electric delivery fleet, stated, "eTrucks understands the unique needs of EV fleets and offers features specifically designed for us, such as charging station management."

In conclusion, eTrucks offers a user-friendly and affordable fleet management solution, particularly appealing to smaller fleets and those transitioning to electric vehicles. However, its feature set might be insufficient for larger fleets or those requiring advanced functionalities and integrations. Ultimately, the decision depends on individual needs and priorities.

Key Features

  • IFTA Reporting: Automate IFTA reporting to comply with the latest requirements. Users can open unlimited IFTA accounts under a single username to manage multiple fleets while keeping costs and assets separated. Create other reports like NY HUT, KYU and IRP from the same IFTA data.
  • Compliance Management: Conduct necessary audits at regular intervals to ensure compliance. Get six years of secure data storage for compliance records.
  • ELD Integration: The Geotab partnership provides ELD devices that not only meet ELD mandate requirements but also boost operational efficiency and improve asset tracking. Install plug-and-play ELD hardware within minutes with any pin configuration.
  • Dash Cams: Keep drivers safe and alert at all times with inward-facing dash cams in trucks. Process insurance claims faster and protect the business from false claims with more precise footage.
  • Asset Tracking: Stay on top of the location and health of assets and cargo with modern GPS technology. Save important equipment from theft and misplacement with real-time tracking.
  • Telematics: Get real-time updates on vehicles, generators and tractors with satellite-based telematics over a network.
  • Fleet Maintenance: Continuously monitor fleet health and provide immediate alerts for potential hazards. Offer periodic maintenance alerts based on real-time diagnostic data.

Approach to Common Challenges

  • Fuel Management: eTrucks provides features for real-time fuel tracking and consumption analysis, facilitating improved fuel efficiency and costs management.
  • Maintenance Scheduling: With the help of predictive maintenance algorithms, eTrucks helps in identifying vehicles requiring service, effectively preventing breakdowns and costly downtime.
  • Driver Safety: eTrucks incorporates driver behaviour monitoring which enhances safety by identifying risky behaviours like over speeding or harsh braking and providing timely insights.
  • Compliance with Regulations: eTrucks ensures seamless compliance with transport and safety regulations, with easy access to necessary documentation and automated reporting.
  • Vehicle Utilization: eTrucks enables optimal vehicle utilization by monitoring real-time vehicle status, scheduling deliveries efficiently, and reducing unproductive time.
  • Route Optimization: eTrucks offers advanced routing features that analyze traffic data, road conditions, and other factors to identify the most efficient routes, reducing fuel consumption and improving delivery times.

Cost Of Ownership

Frequently asked questions regarding eTrucks pricing include:

  • Q: What is the cost of eTrucks software?
    A: eTrucks pricing is not publicly disclosed. It varies based on the size of your fleet and the features you require. For specific pricing details, it's recommended to contact the eTrucks for a personalized quote. This allows you to only pay for what you need.
  • Q: Are there additional costs apart from the subscription fee?
    A: Along with the subscription fee, costs can include setup or installation fees and costs for training your staff. eTrucks may also offer payable additional features or modules outside the standard package.
  • Q: Is there a trial period to test the software before purchasing?
    A: Many fleet management software providers, like eTrucks, often provide a demo or a limited free trial, so you can test the software's efficiency with your operations before making a purchase commitment.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Lacks training to navigate different modules.
  •  Requires individual licensing payments for each truck.

Suite Support

mail_outlineEmail: Not specified. However, a contact form is available.
phonePhone: (888) 575-8605.
schoolTraining: Not specified.
local_offerTickets: Not specified.

FAQ

Frequently asked questions regarding eTrucks include:

  • Q: How can I integrate eTrucks with my existing systems?
    A: eTrucks can be integrated with existing IT infrastructure through its RESTful API. Its ability to adapt to a variety of ERP or TMS systems makes it a versatile fleet management solution. Successful integration allows for seamless transfer of driver-vehicle data across platforms.
  • Q: Is eTrucks accessible remotely?
    A: Yes, eTrucks is a cloud-based software. This means users can access it from any location with internet connection. The advantage allows fleet managers to monitor and manage operations even when away from the office.
  • Q: How secure is eTrucks?
    A: eTrucks uses advanced encryption measures, strict access controls and continuous monitoring to ensure the security of user data. Regular security audits are conducted to identify potential vulnerabilities and reinforce existing protection measures.
  • Q: Does eTrucks provide real-time tracking?
    A: Absolutely. eTrucks has real-time GPS tracking capabilities. This feature helps track vehicles' current position, engine status, fuel consumption, and even driver behavior. Real-time tracking allows for more proactive and efficient fleet management.
  • Q: Can eTrucks help in compliance with transport regulations?
    A: Yes, eTrucks can automate compliance with rules such as Hours of Service, ELD mandate, and IFTA tax reporting. Its automated systems help users avoid penalties and maintain a strong compliance score.
  • Q: Is customer support for eTrucks reliable?
    A: eTrucks offers diligent customer support services. The support team is responsive and well-trained on the software, and can assist with troubleshooting, set up and queries round the clock.
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