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#48

Swept is ranked #48 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Swept Pricing

Based on our most recent analysis, Swept pricing starts at $150.

Price
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Starting From
$150
Pricing Model
Still gathering data
Free Trial
Still gathering data

Training Resources

Swept is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Swept:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Swept Benefits and Insights

Why use Swept?

Key differentiators & advantages of Swept

  • Access Real-time Operational Data: Get data-based information about work order status, field staff, financial metrics and more at-a-glance. 
  • Maintain Service Standards: Create customized inspection plans with unlimited checkpoints to ensure all tasks are completed and improve service standards. 
  • Improve Communication: Communicate with field technicians, office staff and clients in over 100 languages to keep everyone in sync. 
  • Get Mobile Access: Allow field technicians to communicate with office staff and clients, stay updated, get notifications, collect payments and more with Android and iOS apps. 

Industry Expertise

Swept serves multiple companies in the field service industry, especially in commercial cleaning and janitorial businesses.

Swept Reviews

Average customer reviews & user sentiment summary for Swept:

User satisfaction level icon: great

77 reviews

86%

of users would recommend this product

Key Features

  • Scheduling: Schedule one-off, recurring and batch work orders with an easy drag-and-drop color-coded calendar. Assign work orders to field staff and teams based on skills and availability. Add location, cleaning instructions, tools and checklists to the work order for clarity. 
  • Time Tracking: Track check-in and check-out times along with time spent on jobs and traveling. Alert managers and notify field staff and clients if a technician is running late. 
  • Payroll Management: Use time tracking to accurately calculate and process payroll. Sync up payroll operations with accounting software to keep all records updated. 
  • Checklists and Instructions: Maintain detailed instructions and unlimited checklist points for each work order to ensure service standards. 
  • Inspection Management: Schedule regular and on-demand inspections with unlimited inspection points. Measure the performance of field technicians and teams by rating the quality of each inspection point.  
  • Translations: Get automated translations in over 100 languages so that work is never hindered by language barriers between staff and clients. 
  • Reporting: Get data-rich and insightful reports of all operational and financial aspects. Customize reports with search and filter features. Create exportable PDF formats to share with external stakeholders. 
  • Supply Tracking: Keep track of inventory quantity and replenishment details of tools and supplies. Track warranties and usage. Request maintenance and replenishment to a central repository. 
  • Credit Card Payments: Enable field and office staff to send invoices while requesting and collecting payments through credit cards using an integrated payment gateway. 

Limitations

These limitations are current as of the writing of this review:

  •  Occasional delays in real-time updates. 
  •  Messaging feature has limited screen space. 
  •  Reporting capabilities are limited. 
  •  Sometimes, the mobile app crashes. 

Suite Support

mail_outlineEmail: Support email address is hidden behind customer login. Live chat is available.
phonePhone: Support phone numbers are hidden behind customer login.
schoolTraining: Training is offered via webinars, video tutorials and documentation, available online as well as in-person.
local_offerTickets: The ticketing system is not specified.
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