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#49

GoSpotCheck is ranked #49 in the Service Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

GoSpotCheck Pricing

Based on our most recent analysis, GoSpotCheck pricing starts at $35 (Quote-based).

Price
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Starting From
$35
Pricing Model
Quote-based
Free Trial
Yes, Request for Free

Training Resources

GoSpotCheck is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GoSpotCheck:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GoSpotCheck Benefits and Insights

Why use GoSpotCheck?

Key differentiators & advantages of GoSpotCheck

  • Maximize Productivity: Cut down on manual labor and miscommunications while improving productivity with drag-and-drop scheduling, employee management and time tracking. 
  • Track Time Efficiently: Track how each staff member performs with real-time status monitoring. 
  • Improve Communication: Integrate field operations with back-office tasks through dedicated communication channels, enabled with rich media. 
  • Get Mobile Access: Allow field technicians to communicate with office staff and clients, stay updated, get notifications, collect payments and more with Android, Windows and iOS apps. 

Industry Expertise

FORM MarketX is used by businesses in multiple industries such as field service, consumer packaged goods, hospitality, healthcare, marketing and more to digitize documents and automate workflows.

GoSpotCheck Reviews

Average customer reviews & user sentiment summary for GoSpotCheck:

User satisfaction level icon: excellent

49 reviews

95%

of users would recommend this product

Key Features

  • Scheduling and Dispatch: Schedule jobs by field staff availability, open time slots and nearest available resource for all job requests with the drag-and-drop calendar. Share dispatch and routing directions automatically to optimize time and fuel costs. 
  • Behavior Management: Track field staff as per their schedules, routes and assigned work orders to optimize time and fuel-cost efficiency. Maintain performance levels through checklists and audits. 
  • Checklists: Improve first-time fix rates for each job order by breaking it down into smaller tasks and checklists. 
  • Communication Management: Communicate directly with staff and clients via email and message services from the platform using pre-built customizable templates. 
  • Client Notifications: Update clients about upcoming work orders, current work order statuses, payment statuses and more through built-in SMS and push notifications. 
  • Field Sales Management: Capture, engage and convert leads from various sources, collect granular data for targeted marketing campaigns, assign leads to salespersons and optimize lead-close ratios. Enable field sales with digitized billing and invoicing, eSignatures and payment collection in the field. 
  • Forms: Create and share custom job forms, surveys, to-do lists, site inspection forms, service authorization forms and feedback forms to improve service levels and customer satisfaction. 
  • Audit Management: Schedule regular and on-demand performance and financial audits with unlimited inspection points. 
  • User Roles and Permissions: Customize user access to important data and features through permissions based on roles and responsibilities. 
  • Reports and Analytics: Access real-time data for critical business aspects and use smart filters and date ranges to build customizable reports. 
  • CRM Integrations: Sync data and manage end-to-end customer cycles centrally with pre-built and custom integrations with popular CRM software. 

Limitations

These limitations are current as of the writing of this review:

  •  Barcode reading and some other features are missing. 
  •  Starting audits is a hassle. 
  •  Limited history is retained. 
  •  Drains device battery rapidly. 
  •  Compatibility with Android and Windows devices is not seamless. 

Suite Support

mail_outlineEmail: [email protected]. Live chat support is available between 6 a.m. to 6 p.m. (MST) Monday to Friday and 10 a.m. to 4 p.m. (MST) on weekends.
phonePhone: (720) 637-2004.
schoolTraining: Training is offered via documentation, video tutorials and webinars, both live online and in-person.
local_offerTickets: Users can submit a ticket from within the app. All queries are responded to within an hour during work hours.
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