Fluix Reviews & Pricing

Key Features

• Alerts and Notifications: Send real-time updates to field staff about work order allocation. Notify customers through email and SMS at all stages of the service cycle. 
• Asset Tracking: Register assets in a central database using a QR code and barcode scanner embedded in the app. Track asset transfers, installations and removals along with on-site GPS coordinates. 
• Audit Management: Create and manage regular audits to keep up with security measures, safety compliances and standard operating procedures. 
• Billing and Invoicing: Create, store and share customized brandable quotes and invoices with customers to review, approve and make payments. Collect payments in the field with integrated payment gateways. Manage unlimited accounts receivable and accounts payable through seamless accounting integration. 
• Business Process Automation: Automate complex multi-step business processes to increase service quality, improve service delivery and maintain job costs. 
• Compliance Management: Ensure health and safety compliance with standard operating procedures and checklists. 
• Database Management: Maintain a database of all contacts, including contractors and customers, from a central platform, along with contact details, work orders and service history. 
• Dashboard: Access a customizable drag-and-drop widget-based dashboard to quickly access, monitor and analyze business-critical information like work orders, client information, financial figures, scheduled alerts and activity reminders. 
• Document Management: Capture, store and share images, diagrams, notes, field reports and graphs with back-office staff and clients over job reports. 
• Forms Management: Collect customer insights and feedback to continually improve services and build customer loyalty with customizable and dynamic feedback and survey forms. 
• Inventory Management: Accurately track fleet and inventory metrics like products and equipment, returns to vendors and returns from customers. Check, update and adjust inventory in real time. 
• Maintenance Management: Maintain equipment maintenance agreements with clients and facilitate automated corrective, preventive and predictive maintenance schedules by gathering and analyzing related data. 
• Operational Risk Management: Assess risk and implement risk control procedures to accept, mitigate and avoid risks. 
• Reports: Get built-in reports for key business metrics such as accounts receivable, job statuses, work orders, inventory and more to track important operational aspects. 
• Scheduling and Dispatch: Schedule jobs by field staff availability, open time slots and nearest available resource for all job requests. Share dispatch and routing directions automatically to optimize time and fuel costs. 
• Service History Management: Maintain and access service history records for each customer along with details like address, order requests, resources used, photos and invoices. 
• Third-Party Integrations: Facilitate custom integrations with accounting, ERP, CRM and other business solutions with an open API. 
• Work Order Management: Create and schedule new jobs and update details of existing work orders. View work order progress and payments statuses. Track job costs and expenses while maintaining employee payroll from a central dashboard. 
• Workflow Automation: Define and automate task flows and work-related information with well-defined rules to perform independently. 

Limitations

•  Android app is not available. 
•  Forms are difficult to set up. 
•  File structure in cloud storage is vulnerable to glitches. 
•  Not compatible with OneNote and Excel. 

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