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#169

Davisware is ranked #169 in the Field Service Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Davisware Benefits and Insights

Why use Davisware?

Key differentiators & advantages of Davisware

  • Boost User Friendliness: Access easy-to-use tools to manage business operations efficiently. 
  • Manage Clients: Manage client information, location, service history, payments and communication records centrally for easy access and reference. 
  • Eliminate Manual Errors: Digitize and automate end-to-end operations to reduce paperwork and eliminate manual errors. 
  • Improve Conversions: Integrate with a POS to increase conversions and boost revenue in real time. 

Industry Expertise

S2K Vision is used by hundreds of mid- to large-scale field service businesses to manage operations.

Key Features

  • Document Management: Store, track and exchange digitized documents with third-party vendors and customers like contracts, quotes, invoices, service photographs, field notes and more. 
  • Scheduling and Dispatch: Create, schedule, assign and track a series of one-off, batch and recurring job orders with a single click using a drag-and-drop color-coded calendar. Automate dispatch management to get field staff and teams to the job location with color-coded map views, routing driving directions and GPS tracking. 
  • Work Order Management: Manage, track and complete work orders by automating and optimizing resources from a single dashboard. Create work order requests, allocate staff, tools and devices, track real-time task completion and gather feedback for completed work orders. 
  • Accounting: Create, store and share customized brandable estimates, quotes and invoices with customers to review, approve and make payments. Capture client signatures and collect payments in the field with touch-enabled devices and integrated payment gateways. Manage accounts payable and accounts receivable in a central log. Integrate with any preferred accounting system and enable 2-way sync to keep records up to date. 
  • Time Tracking: Manage employee timesheets for each work order, and record labor costs for seamless payroll processing, eliminating manual timesheet errors and removing payment discrepancies. 
  • Payroll Management: Manage and automate payroll processing for field and office staff, track time and automatically sync data with accounting software. Track overtime, holiday hours and paid time off (PTO) automatically. 
  • Inventory Management: Create and manage inventory centrally by adding items, assigning brands and categories, and taking stock counts. Manage inventory items in real time and maintain stock levels by setting up reorder points. Filter and search the entire inventory in a few clicks. Log every stock change, usage, return, cancellation and movement of items from one inventory storage location to another. 
  • Purchase Orders: Create purchase orders for suppliers, track pending change orders and open purchase orders with a few clicks. 
  • Sales Management: Track and manage leads. Ensure targeted communication and quick response rates for conversion. Send estimates and proposals using readymade customizable templates. Enable over-the-counter sales along with an integrated billing and POS system. 
  • Fleet Management: Manage fleets with registration numbers, active GPS tracking, fuel consumption and routes. 
  • Mobile Apps: Enable field staff, team leaders and managers to get notifications, coordinate with each other, update job progress and collect payment on the go with Android, iOS and Windows apps. 
  • Reporting: Get real-time accurate data access for critical business aspects. Use smart filters and date ranges to build dynamic reports. Track and analyze cancellation rates, profits, advertising ROI, sales-based commissions and more at a glance. 

Limitations

These limitations are current as of the writing of this review:

  •  Payroll management is glitchy. 
  •  Custom entries can be confusing at times. 
  •  The system is bug-ridden. 
  •  Reporting capabilities are limited. 

Suite Support

mail_outlineEmail: Email is not specified.
phonePhone: Phone number is not specified.
schoolTraining: Training is offered via documentation and video tutorials.
local_offerTickets: Users can submit a ticket on the support page, which are then resolved on priority basis.
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